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Old 27.10.2016, 23:55
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[Urgent]Previous landlord charges too much for repair, help please!

My previous landlord charges almost 6000 francs for apartment repair. He purposely accuses me of "stealing the fuse", "breaking a hole in the rim rubber of the bath tub, leading it to permanent damage" (2000 francs), "blowing hot air into the fridge making the fridge malfunction", etc.

Me and my partner moved out of his apartment for more than a year. We have had a really bad relationship with him. I still find it hard to froget the pain from his discrimination towards my sexual orientation and my nationality. We went to schlichtungsstelle Baden for mediation right before we moved out, and even schlichtungsstelle people were shocked by how bad his inside is.

Today he sent us this bill of 6000 francs to pay. I feel disturbed and bullied again. None of his charges is true. Have you guys experienced anything like this before? What should I do?
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Old 28.10.2016, 00:13
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Re: [Urgent]Previous landlord charges too much for repair, help please!

The Mieterverband is a tenant's rights organization. They have a lot of information and form letters - though I'm afraid there isn't much in English.

Also, they offer personal help. It is free or discounted if you are a member, but quite possibly worth it in your case even if you are not. i.e. A 10 minute conversation with a lawyer who sees these situations all day every day might be worth a lot of peace of mind.

Since you are in Baden, I think you need the Aargau section and this section offers telephone advice - free for members, 30 fracs for non-members.
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Old 28.10.2016, 09:51
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Re: [Urgent]Previous landlord charges too much for repair, help please!

You both attended the handover and agreed what, if any, damages/repairs you'd be responsible for? Any of this should have been taken out of your deposit before it was returned to you. Anything not agreed at the handover isn't your problem, it's the landlord's.
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Old 28.10.2016, 09:58
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Re: [Urgent]Previous landlord charges too much for repair, help please!

Did you and do you still have renters insurance (Haushaltversicherung)? If so, then you should be covered against or for such claims.
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Old 28.10.2016, 10:14
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Re: [Urgent]Previous landlord charges too much for repair, help please!

Were you present at the handover and sign whatever form you needed to sign? It's next to impossible to charge for repairs that you never agreed on in writing.

If you weren't there, then that was a massive mistake, especially because of that bad relationship you had with the landlord anyway. You may well be out of luck then and cannot dispute the costs per se.

That being said, household and/or liability insurance or usually covers such costs. You can also try to contact the Mieterverband, though I think you have to be or have been a member (not sure tbh).
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Old 28.10.2016, 10:34
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Re: [Urgent]Previous landlord charges too much for repair, help please!

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That being said, household and/or liability insurance or usually covers such costs....
This is what we did. The insurer disputed the costs with the landlord, and got the final bill much reduced (which they then paid part of).
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Old 31.10.2016, 12:05
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Re: [Urgent]Previous landlord charges too much for repair, help please!

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This is what we did. The insurer disputed the costs with the landlord, and got the final bill much reduced (which they then paid part of).
You'd think, wouldn't you? However last time I moved the insurance claims assessor almost seemed to be in cahoots with the landlord, and the Mieterverband ended up writing a letter for me, and I reduced the landlord's claim by 75%. Needless to say, I changed insurance company. But no - they can't charge for any damage you haven't agreed and signed off on.
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Old 31.10.2016, 13:42
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Re: [Urgent]Previous landlord charges too much for repair, help please!

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You'd think, wouldn't you? However last time I moved the insurance claims assessor almost seemed to be in cahoots with the landlord, and the
But if they pay for landlord's claims anyway, why would that matter to you? Or were the damages below your deductable?
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Old 31.10.2016, 14:59
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Re: [Urgent]Previous landlord charges too much for repair, help please!

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But if they pay for landlord's claims anyway, why would that matter to you? Or were the damages below your deductable?
..... and this is why insurance costs keep increasing. It's not free money, it comes from all of our pockets.
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Old 31.10.2016, 15:31
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Re: [Urgent]Previous landlord charges too much for repair, help please!

Your premiums become insurance's money after you pay them. So it's up to insurance to fight for it. If they do a poor job at this, they should go out of business and people will switch to a more efficient company.
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Old 31.10.2016, 15:37
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Re: [Urgent]Previous landlord charges too much for repair, help please!

Have you tried getting in touch with the insurance again?
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Old 31.10.2016, 15:42
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Re: [Urgent]Previous landlord charges too much for repair, help please!

One of our old landlords charged us chf 750 for the removal of an air freshener and a sponge. (he had refused to be present at handover)

No idea where the sponge came from. The air freshener we put there because the place reeked of petrol fumes (petrol station downstairs)

We were sent to the mietverband for help and they were more than exceptional.

Didn't pay anything in the end. Just time.

Good luck and MV is great help (They helped me in English)
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Old 31.10.2016, 16:23
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Re: [Urgent]Previous landlord charges too much for repair, help please!

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But if they pay for landlord's claims anyway, why would that matter to you? Or were the damages below your deductable?
Landlord tried to claim 6.5k with a 5.5k deposit, tried to claim replacement of the flooring throughout the flat when I'd signed off on a tiny - thankfully measured and listed - patch. The insurance claims assessor wrote to me that he thought the landlord's full claim was perfectly justified but out of "goodwill" would offer me 2k. With the help of the MV I cut the landlord's claim to less than 1500 - which the insurance then absolutely had to pay having previously offered 2k. The landlord basically tried to get me to pay for replacement of all the carpet with parquet because the new tenant only signed on the basis of parquet throughout. Silly me, I thought it was the insurance company's job to work for the person paying their premiums and minimise the claim by the landlord.
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Old 31.10.2016, 17:52
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Re: [Urgent]Previous landlord charges too much for repair, help please!

It seems to me then that your insurer correctly assessed that the damage is under 2k, and landlord's claim is not fully justified. They just didn't want to argue with the landlord about it, and so fed you all that bullshit about "goodwill", hoping you'd stop bothering them. You could've argued with the landlord yourself or keep pestering the insurer. Or, as you did, let Mietverband deal with it.

If they really thought rhe landlord's claim was fully justified, they should have paid it all
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