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Old 06.09.2017, 20:42
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Workman damage only discovered after he left

Had an electrician around today to make a few checks. This evening I've discovered that he's left a big scratch in one of the windows close to where he was doing some work. I'm going to call the company that sent him out first thing in the morning but I'm a bit concerned that there's no way of proving he did it. Anyone have any experience with a similar situation?
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Old 06.09.2017, 20:47
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Re: Workman damage only discovered after he left

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Had an electrician around today to make a few checks. This evening I've discovered that he's left a big scratch in one of the windows close to where he was doing some work. I'm going to call the company that sent him out first thing in the morning but I'm a bit concerned that there's no way of proving he did it. Anyone have any experience with a similar situation?
First off, check that it's really a scratch. Some of the plastics used in electrical kit will friction melt quite easily, and if you rub them across glass they will leave a mark which looks a lot like a scratch.

And if it is a scratch, call the company. If they stonewall then there isn't much you can do, but you won't know until you've contacted them.
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Old 06.09.2017, 20:48
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Re: Workman damage only discovered after he left

Only experience I have is from the other side, and I just told my bos that I did not notice doing the damage but that it given what I did and the form of the damage highly likely could be mine. And my boss just paid the bill.

You claim, which puts the burden of proof on you, so unless they admit or are friendly enough to just take the bill you have to proof they caused the damage. If you can't proof it and they don't want to take the blame it's unfortunately going to be your problem.
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Old 06.09.2017, 21:29
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Re: Workman damage only discovered after he left

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First off, check that it's really a scratch. Some of the plastics used in electrical kit will friction melt quite easily, and if you rub them across glass they will leave a mark which looks a lot like a scratch.

And if it is a scratch, call the company. If they stonewall then there isn't much you can do, but you won't know until you've contacted them.
Definitely a scratch, you can feel the indentation in the glass when you run a finger nail over it. Let's see what they say, shitty situation really as my hands will be tied if they don't acknowledge it. On the other side they should be well insured for such eventualities so there is hope.
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Old 06.09.2017, 21:51
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Re: Workman damage only discovered after he left

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Definitely a scratch, you can feel the indentation in the glass when you run a finger nail over it. Let's see what they say, shitty situation really as my hands will be tied if they don't acknowledge it. On the other side they should be well insured for such eventualities so there is hope.
Companies often have a high franchise
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Old 06.09.2017, 22:49
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Re: Workman damage only discovered after he left

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Only experience I have is from the other side, and I just told my bos that I did not notice doing the damage but that it given what I did and the form of the damage highly likely could be mine. And my boss just paid the bill
Get that man a pint, well done that man!!
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Old 06.09.2017, 23:48
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Re: Workman damage only discovered after he left

If I recall correctly... glass can only be scratched by diamonds?

(Or a tougher glass than the scratched bit)

How did he actually do it?

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Ian
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Old 06.09.2017, 23:55
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Re: Workman damage only discovered after he left

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If I recall correctly... glass can only be scratched by diamonds?

(Or a tougher glass than the scratched bit)

How did he actually do it?

Regards


Ian
You can easily scratch window glass with sandpaper, steel, carbide, or even Aluminum.

Aluminum builds a layer of corrosion very quickly on exposure to Oxygen... Aluminum Oxide is used as an abrasive in some sandpapers and grinding wheels.

It could be as simple as dragging a toolbox or ladder across the surface of the glass.
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Old 07.09.2017, 09:47
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Re: Workman damage only discovered after he left

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If I recall correctly... glass can only be scratched by diamonds?

(Or a tougher glass than the scratched bit)

How did he actually do it?

Regards


Ian
That's not quite true.

Only things harder than glass, such as diamond or carbide, can cut into it.

But things which are very hard can push a groove into it - not cutting but just pushing the glass out of the way. Something like a toughened screwdriver will do that.

You can see the difference in the result - diamond cuts glass quite sharply, with a cracked sort of finish. Softer things give a smooth line, very hard to see.
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Old 07.09.2017, 13:18
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Re: Workman damage only discovered after he left

A paperclip is enough to cut glass if you are a patient person.
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Old 07.09.2017, 18:01
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Re: Workman damage only discovered after he left

When we bought our last place, a new build, I inspected everything in different light conditions. With four full height glass doors, I noticed hundreds of little pits in the glass that neither I or anyone else had spotted before.

I reckon someone had been angle-grinding a little too close. They had to replace all the triple-glazed glass!
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Old 07.09.2017, 18:05
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Re: Workman damage only discovered after he left

Ahh, should probably let you know what happened. Called up and they were very friendly about the whole thing. They're going to come around next week and view the damage with the electrician who did it. Let's see what happens then. At least they haven't just stonewalled me from the off.
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Old 07.09.2017, 22:14
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Re: Workman damage only discovered after he left

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You can easily scratch window glass with sandpaper, steel, carbide, or even Aluminum.

Aluminum builds a layer of corrosion very quickly on exposure to Oxygen... Aluminum Oxide is used as an abrasive in some sandpapers and grinding wheels.

It could be as simple as dragging a toolbox or ladder across the surface of the glass.
Well you learn something new every day...

(Especially from Mr JagWaugh!)

Regards


Ian
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Old 07.09.2017, 22:42
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Well you learn something new every day...
Aluminum is incredibly cool stuff:

It almost never occurs naturally as a metal, although it makes up 8% of the earth's crust.

When cast it takes about 3 weeks to finalise it's final crystal structure.

You can dissolve it in a solvent (1-1-1 trichloro).
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Old 07.09.2017, 23:12
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Re: Workman damage only discovered after he left

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Aluminum is incredibly cool stuff:

It almost never occurs naturally as a metal, although it makes up 8% of the earth's crust.

When cast it takes about 3 weeks to finalise it's final crystal structure.

You can dissolve it in a solvent (1-1-1 trichloro).
and the Brits pronounce it funny.
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Old 08.09.2017, 00:16
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Re: Workman damage only discovered after he left

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and the Brits pronounce it funny.
Because we spell it with an extra i.
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Old 08.09.2017, 18:08
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Re: Workman damage only discovered after he left

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Aluminum is incredibly cool stuff:

It almost never occurs naturally as a metal, although it makes up 8% of the earth's crust.

When cast it takes about 3 weeks to finalise it's final crystal structure.

You can dissolve it in a solvent (1-1-1 trichloro).
Oooohhh... I hope this turns into a fact of the day thread...

Regards


Ian
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