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Old 10.09.2017, 07:51
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Emergency electricians Zug

Hi - I'm looking for recommendations or advice for emergency electricians in/around the Zug/Baar area. We have a plug socket which is violently sparking. We've tripped the switch off for now but that unfortunately turns off the whole ground floor. Does anyone have any contacts for an electrician that works on a Sunday?
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Old 10.09.2017, 11:13
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Re: Emergency electricians Zug

In the first instance, call your landlord. They should have a relationship with an electrician who offers emergency services.

But if that, and asking your neighbors, fails...

I just pulled this from the Baar Gemeinde website:

http://www.baar.ch/de/portrait/firme...ehmen_id=67723

It says this firm has a 24h emergency service.

This is just the first I clicked on from the list of electricians in the Baar Gewerbeverband. There are likely others offering Notfalldienst/Pikettdienst as well.

No personal experience, just googling.

Be aware that you will likely pay a premium for an emergency after-hours call-out.

Hope it gets fixed soon.
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Old 10.09.2017, 11:20
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Re: Emergency electricians Zug

Fantastic thanks so much - my Google efficiency has been somewhat hamstringed given our internet is also out, so appreciate the links.
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Old 10.09.2017, 15:15
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Re: Emergency electricians Zug

In general, in rented properties the principle applies that you should report the fault to the landlord first (there is often an emergency number to do this).
If you go ahead and call out a repair service yourself, you will most likely have to cover this bill yourself - and it may very well not be reimbursed by the landlord later, especially if you did not follow the procedure.

If you live in a rented flat, you should check in the hallway or near the front entrance of the building. Often, there is a notice hanging there of what to do in emergencies.

If there is none, then phone the numbers you can find on your rental contract/correspondence... sometimes a taped message will tell you what to do.

And yes, ask your neighbours.

If you do go the route of calling the electrician yourself, be very, very sure to get all the paperwork from him/her, so that you can try to get a refund from your landlord. Most especially, ask them to write down if the fault was part of the building.

Last edited by doropfiz; 10.09.2017 at 15:26.
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Old 10.09.2017, 15:24
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Re: Emergency electricians Zug

If you have to pay yourself, you might consider putting the telly and a lamp on an extension cord and call tomorrow to save a lot of money.

If you google for Notdienst / Notfall & elektriker a good amount of them will pop up.
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Old 10.09.2017, 17:59
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Re: Emergency electricians Zug

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If you have to pay yourself, you might consider putting the telly and a lamp on an extension cord and call tomorrow to save a lot of money.

If you google for Notdienst / Notfall & elektriker a good amount of them will pop up.
Thanks we did exactly this, popped out to Volg who just happened to have a 20m extension cable.
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Old 10.09.2017, 18:02
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Re: Emergency electricians Zug

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In general, in rented properties the principle applies that you should report the fault to the landlord first (there is often an emergency number to do this).
If you go ahead and call out a repair service yourself, you will most likely have to cover this bill yourself - and it may very well not be reimbursed by the landlord later, especially if you did not follow the procedure.
.
My landlord is actually one of my neighbours, so popped round this morning to explain. I managed to book someone in for tomorrow, so we've agreed to continue down that path. Thanks again for the advice.
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Old 12.09.2017, 00:29
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Re: Emergency electricians Zug

hufschmid-elektro.ch
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Old 12.09.2017, 17:41
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Re: Emergency electricians Zug

We ended up going with these guys http://www.elektromuellerag.ch/

Really good/quick and very professional. Serves the Zug/Baar/Cham etc area.
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Old 12.09.2017, 20:30
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Re: Emergency electricians Zug

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We ended up going with these guys http://www.elektromuellerag.ch/

Really good/quick and very professional. Serves the Zug/Baar/Cham etc area.


Out of curiousity, where you in any way at fault for the problem? If not, then the landlord should pay.
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Old 13.09.2017, 12:08
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Re: Emergency electricians Zug

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Out of curiousity, where you in any way at fault for the problem? If not, then the landlord should pay.
No, nothing to do with us, a fault with the underlying installation.

The electrician explained that there was moisture in the electrical pipe. He's only seen this twice before in his 20+ years of work. Apparently it usually happens during build, where pipes have been left outside and get wet, then installed. The various wires were also loose i.e. not packaged within an insulated housing, which he fixed.
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Old 13.09.2017, 12:12
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Re: Emergency electricians Zug

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No, nothing to do with us, a fault with the underlying installation.

The electrician explained that there was moisture in the electrical pipe. He's only seen this twice before in his 20+ years of work. Apparently it usually happens during build, where pipes have been left outside and get wet, then installed. The various wires were also loose i.e. not packaged within an insulated housing, which he fixed.
How old is the property? Unless it's pretty new, that sounds more like a water leak - it doesn't take that long for the conduits to dry out, it's even normal to use water-based lubricant for pulling the cables through.

I don't get the last bit - the wires are usually loose inside the conduit, obviously they're individually insulated.
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Old 13.09.2017, 14:21
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Re: Emergency electricians Zug

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How old is the property? Unless it's pretty new, that sounds more like a water leak - it doesn't take that long for the conduits to dry out, it's even normal to use water-based lubricant for pulling the cables through.

I don't get the last bit - the wires are usually loose inside the conduit, obviously they're individually insulated.
2 years - no leak according to our man. He did use the lubricants you mention.

Re: the wires, yes individually insulated, but no outer casing, like this: https://4.imimg.com/data4/KA/PN/MY-7...es-250x250.jpg
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Old 13.09.2017, 14:31
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Re: Emergency electricians Zug

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2 years - no leak according to our man. He did use the lubricants you mention.

Re: the wires, yes individually insulated, but no outer casing, like this: https://4.imimg.com/data4/KA/PN/MY-7...es-250x250.jpg
Those are flex - stranded core cables

Fixed installations normally use solid core cables without the outer casing, in a conduit, unless it's in a ceiling void for example. Older buildings also used an outer casing where the cable was directly covered in plaster.

Things may have changed; I see Hornbach are showing stranded cables as valid for fixed installation, which surprises me as I thought that wasn't valid due to the increased corrosion they suffer from.

But in any case, the outer casing is irrelevant to the sparking, or the water.
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Old 13.09.2017, 14:32
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Re: Emergency electricians Zug

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individually insulated, but no outer casing, like this: https://4.imimg.com/data4/KA/PN/MY-7...es-250x250.jpg
If it's a standard situation with the socket either directly on the pipe or on a build in box there's no need for such extra insulation.
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Old 13.09.2017, 14:56
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Re: Emergency electricians Zug

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Those are flex - stranded core cables

Fixed installations normally use solid core cables without the outer casing, in a conduit, unless it's in a ceiling void for example. Older buildings also used an outer casing where the cable was directly covered in plaster.

Things may have changed; I see Hornbach are showing stranded cables as valid for fixed installation, which surprises me as I thought that wasn't valid due to the increased corrosion they suffer from.
Another important reason to use solid core is that stranded cores are more expensive and take more time/handling than solid cores. (YMvKmb-ss is about 20% more expensive then YMvKmb) And you need extra time/money for end caps. And with an equal amount of insulation stranded cables are thicker.

I never heard of corrosion being a reason to not allow stranded cables in building installations.
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Old 13.09.2017, 15:39
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Re: Emergency electricians Zug

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Those are flex - stranded core cables

Things may have changed; I see Hornbach are showing stranded cables as valid for fixed installation, which surprises me as I thought that wasn't valid due to the increased corrosion they suffer from.
I don't know whether this makes a difference, but the faulty wire was around 30 feet long and navigated two fairly tight bends, like an 's'. I seem to remember reading somewhere that stranded cable is better for this sort of set-up (i'll Google it later)
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Old 13.09.2017, 16:33
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Re: Emergency electricians Zug

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I don't know whether this makes a difference, but the faulty wire was around 30 feet long and navigated two fairly tight bends, like an 's'. I seem to remember reading somewhere that stranded cable is better for this sort of set-up (i'll Google it later)
Length is no issue for this, but stranded cables have a shorter allowed radius in corners.
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