Go Back   English Forum Switzerland > Help & tips > Housing in general  
Reply
 
Thread Tools Display Modes
  #1  
Old 24.09.2017, 09:17
Newbie 1st class
 
Join Date: Jun 2015
Location: vaud
Posts: 11
Groaned at 15 Times in 2 Posts
Thanked 1 Time in 1 Post
nursingaround has no particular reputation at present
intimidation by rental agency

Hi, me and my family just moved out of an apartment in Ollon (Vaud) and the new tenant is already settled in.

The inspection of the apartment prior to departure was a disaster as I contacted the agency in advance I do not speak French, and they said this was not going to be a problem. But two people turned up who don't speak English, and it was a disaster.

Fortunately I didn't punch or threaten anyone, but they began the inspection by shaking their head at everything, even when a spider came came out of a crack in the ceiling. They seemed to be personally offended by the spider's appearance, and seemed to ask me why I hadn't done anything about it, but all I could do is shrug my shoulders. It was the first time I'd seen that spider, although the crack was one of several that had been there a long time, and has nothing to do with me.

To cut a long story short, I've just received a bill for 1500chf. Included in this bill are costs for chauffage, which are supposed to be covered by the rent. I'm not talking about electricity costs, but costs that include:
ramonage
entrentien bruleur
energie electrique
frais de surveillance
frais adminstratiffs

I had to look up 'ramonage' and am stunned to see I'm paying for a chimney sweep.

He also sent a bill for 700chf for cleaning the apartment.

We left the apartment in better condition than when we moved in.

I feel this agency is trying to intimidate me, and I'm trying to stay calm, but I have drafted a letter explaining how I feel they have tried to intimidate me and feel threatened.

Just wondering what resources I can turn to.

I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
Reply With Quote
This user would like to thank nursingaround for this useful post:
The following 10 users groan at nursingaround for this post:
  #2  
Old 24.09.2017, 09:20
roegner's Avatar
Moderately Dutch
 
Join Date: May 2011
Location: Zurich
Posts: 9,171
Groaned at 315 Times in 260 Posts
Thanked 10,149 Times in 5,105 Posts
roegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post

I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
You think you get an answer after this rant?

Why didn´t you contact MV/Asloca if you don´t speak the language?
Reply With Quote
The following 8 users would like to thank roegner for this useful post:
  #3  
Old 24.09.2017, 09:27
Newbie 1st class
 
Join Date: Jun 2015
Location: vaud
Posts: 11
Groaned at 15 Times in 2 Posts
Thanked 1 Time in 1 Post
nursingaround has no particular reputation at present
Re: intimidation by rental agency

no idea what MValoca is, but I did contact the agency and was told the language would not be a problem.
Reply With Quote
  #4  
Old 24.09.2017, 10:47
MathNut's Avatar
Forum Legend
 
Join Date: Aug 2007
Location: Kt. Glarus
Posts: 4,425
Groaned at 35 Times in 33 Posts
Thanked 10,805 Times in 3,234 Posts
MathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond repute
Re: intimidation by rental agency

Quote:
To cut a long story short, I've just received a bill for 1500chf. Included in this bill are costs for chauffage, which are supposed to be covered by the rent. I'm not talking about electricity costs, but costs that include:
ramonage
entrentien bruleur
energie electrique
frais de surveillance
frais adminstratiffs

I had to look up 'ramonage' and am stunned to see I'm paying for a chimney sweep.
I don't speak French (I live in the German-speaking half) but I gotta say "energie electrique" does look suspiciously like electricity costs to me.

If it's a fairly small amount then perhaps it's just for shared areas like the stairwell, if it's quite a large amount then perhaps the building is heated by electricity as opposed to wood pellets, heating oil etc.

And assuming your building did in fact have one or more chimneys, the "ramonage" line item is legit - they don't clean themselves, after all! It comes under the heading of "heating costs" just like boiler maintenance would.

It's also very normal for heating and other whole-building utility costs to be reckoned up periodically (often once a year, not necessarily though) and for bills to be sent to the tenants at that time. Which, yes, might be some time after you've already moved out. You are still responsible to pay them. Having said that, if you weren't a tenant for the full period in question, your share of the costs ought to be prorated accordingly: check the calculations to see that this was done. (It's not as simple as 6 months = 50%, there's a month-by-month formula to account for the fact that heating costs are incurred mostly in winter.) Also, whatever monthly amount you've been paying along with your rent (check your rental contract to see how much of what you paid was actual rent and how much was utilities) should be offset against your total share. If you'd paid too much you'd actually get a refund - that's happened to me occasionally - doesn't sound like it was the case this time though. Too bad.
__________________
Need help? Contact a mod.

Reply With Quote
This user would like to thank MathNut for this useful post:
  #5  
Old 24.09.2017, 10:59
Newbie 1st class
 
Join Date: Jun 2015
Location: vaud
Posts: 11
Groaned at 15 Times in 2 Posts
Thanked 1 Time in 1 Post
nursingaround has no particular reputation at present
Re: intimidation by rental agency

this is confusing as the rental contract says the chauffage is covered in the rent. I of your pay for the heating of it, and have paid the electricity. In this case the electricity is 200chf, but there's another 400 outstanding on maintenance eg the chimney sweep.

In no other country I've lived in, which is about 6, would they charge you for maintenance like this, plus my contract clearly states chauffage covered by my rent.

If you are correct, then it just adds to my intense dislike of this country, which is a place for the poor or super rich.
Reply With Quote
The following 5 users groan at nursingaround for this post:
  #6  
Old 24.09.2017, 11:18
st2lemans's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Lugano
Posts: 27,706
Groaned at 1,764 Times in 1,338 Posts
Thanked 32,205 Times in 15,417 Posts
st2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
Clearly, you've been leaving in an expat bubble, and have never met a real Swiss.

Please don't let the door kick you when you leave!

Tom
Reply With Quote
The following 4 users would like to thank st2lemans for this useful post:
This user groans at st2lemans for this post:
  #7  
Old 24.09.2017, 11:27
Belgianmum's Avatar
Forum Legend
 
Join Date: Jan 2010
Location: Neuchâtel
Posts: 10,792
Groaned at 146 Times in 132 Posts
Thanked 15,945 Times in 6,916 Posts
Belgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
this is confusing as the rental contract says the chauffage is covered in the rent. I of your pay for the heating of it, and have paid the electricity. In this case the electricity is 200chf, but there's another 400 outstanding on maintenance eg the chimney sweep.

In no other country I've lived in, which is about 6, would they charge you for maintenance like this, plus my contract clearly states chauffage covered by my rent.

If you are correct, then it just adds to my intense dislike of this country, which is a place for the poor or super rich.
Is the contract in English or did you get it translated into English? If the contract is in French are you sure that it says that the chauffage is covered by the rent? Maybe that is just your interpretation of the contract.
It is very often the case that the monthly rent includes a sum of money towards the cost of heating etc but then when they calculate the individual usage you either have to pay a bit more or get a rebate depending on how much you've used.
Things like sweeping the chimney once a year are standard here and it is almost certainly mentioned in your rental contract somewhere.

What sort of property is it? If it's an individual house it will be different than if it's an apartment in a block of flats for example.

It is always a good idea to join the renters association when you rent an apartment here ( Asloca in the French part) as it is inexpensive and they are very helpful when there are issues with landlords.

Last edited by Belgianmum; 24.09.2017 at 11:39.
Reply With Quote
The following 4 users would like to thank Belgianmum for this useful post:
  #8  
Old 24.09.2017, 11:29
Hausamsee's Avatar
Senior Member
 
Join Date: Feb 2009
Location: Lucerne
Posts: 429
Groaned at 91 Times in 44 Posts
Thanked 559 Times in 252 Posts
Hausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputation
Re: intimidation by rental agency

Quote:
View Post
Clearly, you've been leaving in an expat bubble, and have never met a real Swiss.

Please don't let the door kick you when you leave!

Tom
Clearly nursingaround is upset by this happening and is obviously taking responsibility for a situation that seems to her unfair, rather than groaning and airing your negative opinion I would have thought you could have digged deep and helped.

If not, why not try to understand that it's perfectly ok for her to vent frustration and give her opinion about this country in whichever way she likes. I completely understand her frustration as she was told clearly that the language barrier would not be a problem with the agent.
Reply With Quote
This user would like to thank Hausamsee for this useful post:
  #9  
Old 24.09.2017, 11:40
Hausamsee's Avatar
Senior Member
 
Join Date: Feb 2009
Location: Lucerne
Posts: 429
Groaned at 91 Times in 44 Posts
Thanked 559 Times in 252 Posts
Hausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputation
Re: intimidation by rental agency

Quote:
View Post
Is the contract in English or did you get it translated into English? If the contract is in French are you sure that it says that the chauffage is covered by the rent? Maybe that is just your interpretation of the contract.
It is very often the case that the monthly rent includes a sum of money towards the cost of heating etc but then when they calculate the individual usage you either have to pay a but more or get a rebate depending on how much you've used.
Things like sweeping the chimney once a year are standard here and it is almost certainly mentioned in your rental contract somewhere.

What sort of property is it? If it's an individual house it will be different than if it's an apartment in a block of flats for example.
It is always a good idea to join the renters association when you rent an apartment here ( Asloca in the French part) as it is inexpensive and they are very helpful when there are issues with landlords.
You could share the contract with us (without your address and details) and we could help with the translation), it's a good idea to have contracts by email in word format so you can C & P the text to Google translate...
Reply With Quote
  #10  
Old 24.09.2017, 12:21
DUTCH's Avatar
Senior Member
 
Join Date: Oct 2006
Location: Wollerau
Posts: 354
Groaned at 7 Times in 7 Posts
Thanked 501 Times in 206 Posts
DUTCH has a reputation beyond reputeDUTCH has a reputation beyond reputeDUTCH has a reputation beyond reputeDUTCH has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
..is obviously taking responsibility for a situation
Quote:
View Post
... all I could do is shrug my shoulders.
Does not look very obvious to me, the taking responsibility part.
Reply With Quote
The following 3 users would like to thank DUTCH for this useful post:
  #11  
Old 24.09.2017, 12:23
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 11,922
Groaned at 711 Times in 513 Posts
Thanked 15,949 Times in 6,273 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
Hi, me and my family just moved out of an apartment in Ollon (Vaud) and the new tenant is already settled in.

The inspection of the apartment prior to departure was a disaster as I contacted the agency in advance I do not speak French, and they said this was not going to be a problem. But two people turned up who don't speak English, and it was a disaster.

Fortunately I didn't punch or threaten anyone,
Im guessing that's what you normally resort to given that you wouldn't mention it otherwise? Ok maybe not, but it's your job to find a translator to represent you if you can't communicate with people in their local language.

Quote:
View Post
but they began the inspection by shaking their head at everything, even when a spider came came out of a crack in the ceiling. They seemed to be personally offended by the spider's appearance, and seemed to ask me why I hadn't done anything about it, but all I could do is shrug my shoulders. It was the first time I'd seen that spider, although the crack was one of several that had been there a long time, and has nothing to do with me.

To cut a long story short, I've just received a bill for 1500chf. Included in this bill are costs for chauffage, which are supposed to be covered by the rent. I'm not talking about electricity costs, but costs that include:
ramonage
entrentien bruleur
energie electrique
frais de surveillance
frais adminstratiffs

I had to look up 'ramonage' and am stunned to see I'm paying for a chimney sweep.

He also sent a bill for 700chf for cleaning the apartment.

We left the apartment in better condition than when we moved in.

I feel this agency is trying to intimidate me, and I'm trying to stay calm, but I have drafted a letter explaining how I feel they have tried to intimidate me and feel threatened.

Just wondering what resources I can turn to.
Why didn't you a) hire a professional cleaner and b) contact the Geneva housing association (or whichever is local to you) for advice? http://www.asloca.ch/geneve/

Sounds like you simply didn't prepare and do your research before moving out.

Quote:
View Post
I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
Statements like this say nothing except that you have low emotional intelligence and a petty nature.

Last edited by Chuff; 24.09.2017 at 15:54.
Reply With Quote
The following 7 users would like to thank Chuff for this useful post:
  #12  
Old 24.09.2017, 12:27
Belgianmum's Avatar
Forum Legend
 
Join Date: Jan 2010
Location: Neuchâtel
Posts: 10,792
Groaned at 146 Times in 132 Posts
Thanked 15,945 Times in 6,916 Posts
Belgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
Why didn't you a) hire a professional cleaner and b) contact the Geneva housing association for advice? http://www.asloca.ch/geneve/
Or better still Vaud since that's where he/she lives.

http://www.asloca.ch/vaud/

Last edited by Belgianmum; 24.09.2017 at 13:11.
Reply With Quote
The following 5 users would like to thank Belgianmum for this useful post:
  #13  
Old 24.09.2017, 12:42
Hausamsee's Avatar
Senior Member
 
Join Date: Feb 2009
Location: Lucerne
Posts: 429
Groaned at 91 Times in 44 Posts
Thanked 559 Times in 252 Posts
Hausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputation
Re: intimidation by rental agency

Quote:
View Post
Im guessing that's what you normally resort to given that you wouldn't mention it otherwise?



Why didn't you a) hire a professional cleaner and b) contact the Geneva housing association for advice? http://www.asloca.ch/geneve/

Sounds like you simply didn't prepare and do your research before moving out.



Statements like this say nothing except that you have low emotional intelligence and a petty nature.
Or they are a result of someone just having a bit of a rough time here in general. It is ok now to mention what the OP could have done, how though does this help too?
Reply With Quote
  #14  
Old 24.09.2017, 12:47
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 11,922
Groaned at 711 Times in 513 Posts
Thanked 15,949 Times in 6,273 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: intimidation by rental agency

Quote:
Hausamsee
This message is hidden because Hausamsee is on your ignore list.
Pretty sure you replied to me given previous history, but for future reference...
Reply With Quote
This user would like to thank Chuff for this useful post:
  #15  
Old 24.09.2017, 13:06
Hausamsee's Avatar
Senior Member
 
Join Date: Feb 2009
Location: Lucerne
Posts: 429
Groaned at 91 Times in 44 Posts
Thanked 559 Times in 252 Posts
Hausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputationHausamsee has an excellent reputation
Re: intimidation by rental agency

Quote:
View Post
Pretty sure you replied to me given previous history, but for future reference...
Oh really, I'm so disappointed
Reply With Quote
  #16  
Old 24.09.2017, 13:23
Forum Legend
 
Join Date: Mar 2016
Location: Leimbach, Zürich
Posts: 6,256
Groaned at 369 Times in 301 Posts
Thanked 7,080 Times in 3,546 Posts
EdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond repute
Re: intimidation by rental agency

Of course the language barrier is no problem, all they have to do is check the apartment, and all you have to do is put a signature down on a paper they will hold up to you, the whole take-over can be done without speaking a single word. That you made the false assumption that they ment something else and would send somebody who speaks English is not their fault. If you wanted otherwise you should have arranged somebody who speaks the local language.

And given that you talk about "Is supposed to be in the rent" and don't know that certain costs are calculated precisely afterwards gives me the idea that you from start had no clue what you signed for. No wonder some people don't like to rent out to foreigners, imagine running in to someone who has no clue and shows your behaviour, have two of those in a row and you're done with them.

Switzerland will miss you...

Last edited by EdwinNL; 24.09.2017 at 13:39.
Reply With Quote
The following 2 users would like to thank EdwinNL for this useful post:
  #17  
Old 24.09.2017, 13:36
3Wishes's Avatar
Moderately Amused
 
Join Date: Jul 2010
Location: Bern area
Posts: 9,671
Groaned at 63 Times in 60 Posts
Thanked 15,277 Times in 7,015 Posts
3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
...I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
I was feeling sympathetic up until this bit. It's too bad you hate Switzerland so much but maybe don't attack the entire country and everyone who lives here (which includes most of our membership) in one breath while asking for help with the next. Honey vs. vinegar and all that.

One thing I appreciate about Switzerland is the concept of personal responsibility. Can't read the contract because you don't speak German/French/Italian? Find someone who does. Most of our members speak multiple languages. Feeling nervous about the handover because you don't speak the language? Find someone who speaks the language to be there with you.

Of course the agency said language wouldn't be an issue - they know what they are looking for and they know the terms in the contract. Whether or not you understand isn't their problem. Did I mention the concept of personal responsibility?

As others have said, it's normal to receive a settlement bill when you leave. If you really feel as though they're trying it on, contact the renter's association (Asloca in the French-speaking part). Link already provided by others. The annual fee is minimal and they're very helpful when it comes to resolving disputes.

Good luck in your next adventure. You may find that your attitude going in has a huge impact on the overall experience.
Reply With Quote
The following 8 users would like to thank 3Wishes for this useful post:
  #18  
Old 24.09.2017, 14:23
Forum Legend
 
Join Date: Mar 2008
Location: ZH
Posts: 5,765
Groaned at 52 Times in 41 Posts
Thanked 7,787 Times in 3,254 Posts
doropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond repute
Re: intimidation by rental agency

OP,
Yes, it is true that some rental agencies do, in fact, do things wrong, just as some tenants do.

It seems to me that you are unclear about what the landlord/rental agency is entitled to do, and which part is your contractual obligation.

I hope you go to Asloca, and ask them to explain things to you. Asloca will look through all your documents, and will show you what your obligations are. If they see that the rental agency has, in fact, done anything wrong, then they will help you to claim your rights.

For life in general:
  1. Always read any contract (or any document) and make sure you understand every single paragraph of it, before you sign it.
  2. If you don't understand the language of the contract, find a proper translator.
  3. Never go to any meeting which will have contractual consequences unprepared. This includes: read the contract/documents before the meeting, and find out about the local procedures.
  4. If the meeting takes place in a jurisdiction in which your language is not the official language, take a translator with you.
  5. If you are new to a country, and have not yet learned the way things work, then make sure you take an experienced local (or very knowledgable foreigner who has lived here for a long time and speaks the local language) with you to all formal and contractual meetings.
  6. Never assume that this country (any country) will work the way any other country does or used to do.
  7. Never assume, even within the same country (or canton) that this contract will work the same way as any previous contract you signed. See point 1.
  8. Aim to do things properly according to the local rules. This includes being responsibly pro-active, doing your research well, and behaving respectfully towards the locals.
  9. Face the fact that, when living in a new country, or trying out a new area of life, you (like everyone else!) are likely to make some mistakes along the way. As soon as you realise that something that is going wrong is, in fact, through your own mistake, apologise to the others involved, learn from your mistake, forgive yourself, and get on with putting things right.
  10. Before setting out on a new venture, or as soon as possible, save and put a certain amount of money aside specifically for covering the costs of any such mistake you may make.
Reply With Quote
The following 5 users would like to thank doropfiz for this useful post:
  #19  
Old 24.09.2017, 14:48
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 10,065
Groaned at 144 Times in 123 Posts
Thanked 10,865 Times in 5,743 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: intimidation by rental agency

Quote:
View Post
....He also sent a bill for 700chf for cleaning the apartment.
We left the apartment in better condition than when we moved in.
This is of no relevance. There is a standard a flat has to be in - if you accepted less when moving in it's your loss.

Quote:
View Post
.....I have to add, I loathe this evil, poisonous little country, with its legalised corruption, soulless population that are happy being enslaved through the insurances and banks, and can't wait to leave. The people are petty and pathetic, and the most unhappy people you will find anywhere.
Yeah, you sound so much happier, indeed. LOL.
It's obvious you had a hard time here. It is also obvious why. Good luck in the next country (to the citicens there, that is).

Quote:
View Post
I don't speak French (I live in the German-speaking half)
The German spaking half? LOL.
What's up with Tom, is he asleep? And no one living in Grischun on here?
Reply With Quote
This user would like to thank curley for this useful post:
  #20  
Old 24.09.2017, 15:23
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 9,929
Groaned at 24 Times in 23 Posts
Thanked 22,264 Times in 7,117 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: intimidation by rental agency

Nursingaround, I know what it is to struggle here and can empathize with your frustration. So a little advice, based on experience:

First - deep breath. You are leaving, look towards the future. Once you have wrapped up the remaining details here you can put this behind you and never look back. For your sanity's sake, focus on getting that wrapping-up done as quickly and cleanly as possible.

Are you moving elsewhere in Switzerland, or leaving the country altogether?

Switzerland is not for everyone, and when it's not for you it can be a very difficult and very lonely place, something most people will not understand. I know that sometimes one feels the need to vent - but EF is not the place.

Understand that most posters on EF love their lives here, are actively trying to become Swiss, and take it very personally when a poster rants about Switzerland.
EF is not a place to go to find support when unhappy. If you understand this and use EF for what it does best, deliver information, you'll have a better time here.

When I need to rant I shout into the wind. It's as satisfying as posting on the forum, and about as effective. Although I may startle a few Alphorn players now and again.

Sooooo...

Do not let your general unhappiness cloud your judgement in handling this specific dispute.

You have already been given the best advice, to contact the Mieterverband (German speaking) or Asloca (French speaking). These organizations are the experts, they can best advise you as to the specifics of your situation with the landlord.

---

Sometimes the best course, all things considered, is letting go. Ask yourself: Just how much time, energy, emotional turmoil, and of course money are you willing to invest in fighting this?

I had a difficult landlord. I empathize. In the end I chose not to fight but rather to just pay whatever was asked. I figured it was the cheaper alternative to life long ulcer treatment. YMMV, but do ask yourself whether this fight is one worth waging.


But if you do decide to push back, more advice:

Quote:
View Post
I feel this agency is trying to intimidate me, and I'm trying to stay calm, but I have drafted a letter explaining how I feel they have tried to intimidate me and feel threatened.
This is emotive language, which will likely be ineffective here. How you 'feel' is irrelevant - and very un-Swiss. Do not send that letter you have drafted!

Stick to specific and provable points, referencing Swiss law where an infringement has taken place. That is the only way to win a dispute.

Again, the Mieterverband is your best resource for advice in resolving a dispute with your landlord, including how to word communiciation effectively. Be aware that they might tell you to let go; if so, listen. They know which battles are winable and which are not.

And finally:

Don't let your bad experiences here color your future. Let go of the anger, it continues to hurt you but changes nothing. Move on as quickly and cleanly as you can.

Wishing you all the best.
Reply With Quote
The following 8 users would like to thank meloncollie for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with rental agency Aks_effect Housing in general 3 21.06.2015 22:00
Immobilienmakler (Rental Agency) Costs BayrischDude Housing in general 10 03.01.2015 22:40
Rental agency billing for repairs moore_family Complaints corner 15 06.02.2014 18:36
Rental agency contracts..... potential problems Harriet and Patrick Housing in general 3 03.11.2011 15:24


All times are GMT +2. The time now is 16:47.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0