Go Back   English Forum Switzerland > Help & tips > Housing in general  
Reply
 
Thread Tools Display Modes
  #1  
Old 25.10.2017, 17:24
Junior Member
 
Join Date: Sep 2016
Location: zurich
Posts: 49
Groaned at 1 Time in 1 Post
Thanked 3 Times in 2 Posts
MarkNow has earned some respectMarkNow has earned some respect
Scam moving company and invoicing

Hello,

Recently i have used a transport company in order to move my house goods within Switzerland (no export).
The guy who owned the company was a complete scam because to make the story sort it took him 2 days to transport the goods! (to a distance not more than 10 kilometers), i had a lot o goods damaged, broken (including a fully damaged Samsung 55 inches 4k TV) or even lost etc!

I had a verbal fight with and told him i will not pay him a dime!
Then after 2 weeks he send me an invoice through email asking me for money!

I must point that i have not signed anything for this movement. Not a quote or any other legal document for the transportation (he didn't even asked me to!).

Since I am really pissed with this situation my question now is....

Should i pay him? Because he has send me an email saying that if i wont pay him he will send this to the legal authorities.

Thanks in advance
Reply With Quote
  #2  
Old 25.10.2017, 17:28
newtoswitz's Avatar
Forum Legend
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 3,754
Groaned at 75 Times in 70 Posts
Thanked 4,537 Times in 2,076 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Scam moving company and invoicing

Simply write back to him, by registered post, offering whatever payment you think is valid.

If you had stuff damaged, itemise and subtract the fair value of those items from the bill. If there was an unreasonable delay that cost you money, add in those costs.

If it ends up in your favour, tell him he owes you money!
Reply With Quote
The following 2 users would like to thank newtoswitz for this useful post:
  #3  
Old 25.10.2017, 17:33
Junior Member
 
Join Date: Sep 2016
Location: zurich
Posts: 49
Groaned at 1 Time in 1 Post
Thanked 3 Times in 2 Posts
MarkNow has earned some respectMarkNow has earned some respect
Re: Scam moving company and invoicing

Should i write this letter in English (personal i dont speak German) or in German? I heard that sometimes such signed documents are not valid in other language
Reply With Quote
  #4  
Old 25.10.2017, 17:37
Guest
 
Posts: n/a
Re: Scam moving company and invoicing

Quote:
View Post
Should i write this letter in English (personal i dont speak German) or in German? I heard that sometimes such signed documents are not valid in other language
Get it translated into German and add the cost to what you are subtracting off the moving company’s bill.
Reply With Quote
  #5  
Old 25.10.2017, 17:40
Junior Member
 
Join Date: Sep 2016
Location: zurich
Posts: 49
Groaned at 1 Time in 1 Post
Thanked 3 Times in 2 Posts
MarkNow has earned some respectMarkNow has earned some respect
Re: Scam moving company and invoicing

Thanks for the tip. My only fear now is that if he take it to the court.
Since he doesn't have any signed document from me can this be proven good for me or for him in the court?!
I am sure that if this goes to court the final cost will be very high for the one that must pay!
Reply With Quote
  #6  
Old 25.10.2017, 17:43
Guest
 
Posts: n/a
Re: Scam moving company and invoicing

Quote:
View Post
Thanks for the tip. My only fear now is that if he take it to the court.
Since he doesn't have any signed document from me can this be proven good for me or for him in the court?!
I am sure that if this goes to court the final cost will be very high for the one that must pay!
I think if you follow newtoswitz's advice and it does end up in court, it would be hard for the ruling to find fault with your action.

Did you take pictures of the damaged items?

Were they insured? If so, under his insurance (unlikely if you had no official agreement), or your own?
Reply With Quote
  #7  
Old 25.10.2017, 18:01
Junior Member
 
Join Date: Sep 2016
Location: zurich
Posts: 49
Groaned at 1 Time in 1 Post
Thanked 3 Times in 2 Posts
MarkNow has earned some respectMarkNow has earned some respect
Re: Scam moving company and invoicing

This guy was absolutely scam. It was also my fault (because he was cheap) but he didn't gave me any document or quote or anything else to sign in order to know if the goods were insured or not.
Of course if someone visits his site anything look so professional but he wasn't! Of course i wont publish his name or site.
Reply With Quote
  #8  
Old 25.10.2017, 18:26
Forum Legend
 
Join Date: Aug 2015
Location: Zurich
Posts: 5,732
Groaned at 424 Times in 234 Posts
Thanked 6,596 Times in 3,030 Posts
ZuriRollt has a reputation beyond reputeZuriRollt has a reputation beyond reputeZuriRollt has a reputation beyond reputeZuriRollt has a reputation beyond reputeZuriRollt has a reputation beyond reputeZuriRollt has a reputation beyond repute
Re: Scam moving company and invoicing

Well, have been through a lot of bad removal companies while here. that are questionable, even when having a contract.

What's in your written contract, and what are you hoping to achieve?
Reply With Quote
This user would like to thank ZuriRollt for this useful post:
  #9  
Old 25.10.2017, 18:43
Junior Member
 
Join Date: Sep 2016
Location: zurich
Posts: 49
Groaned at 1 Time in 1 Post
Thanked 3 Times in 2 Posts
MarkNow has earned some respectMarkNow has earned some respect
Re: Scam moving company and invoicing

What you would hope to achieve when you had damages of almost 1.100 chf and the one responsible for these damages is claiming the opposite? I demand fairness and quality of services of course!
Reply With Quote
  #10  
Old 25.10.2017, 18:56
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 13,131
Groaned at 218 Times in 182 Posts
Thanked 15,264 Times in 7,847 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Scam moving company and invoicing

Quote:
Get it translated into German and add the cost to what you are subtracting off the moving company’s bill.
That won't be legit.

I would - very clearly and correctly - list all your losses.
If it adds up to more than you agreed to pay him, ask him how he wants to solve that problem - if you should take legal steps about it?

If it adds up to less than you agreed to pay him, offer to pay him the difference.

See how he reacts. Stay friendly for the moment, allow him the chance to "keep his face".
Reply With Quote
The following 2 users would like to thank curley for this useful post:
  #11  
Old 25.10.2017, 20:54
VFR on top's Avatar
Forum Veteran
 
Join Date: Jul 2014
Location: Used to be Basel.
Posts: 1,125
Groaned at 34 Times in 24 Posts
Thanked 2,488 Times in 925 Posts
VFR on top has a reputation beyond reputeVFR on top has a reputation beyond reputeVFR on top has a reputation beyond reputeVFR on top has a reputation beyond reputeVFR on top has a reputation beyond reputeVFR on top has a reputation beyond repute
Re: Scam moving company and invoicing

So what prevents the mover coming back and saying the stuff was already broken before moving (or never there).

You admit you didn't sign a contract, but you did use an inventory checklist and document the condition of your high value items during the move, correct?
Reply With Quote
The following 3 users would like to thank VFR on top for this useful post:
  #12  
Old 25.10.2017, 21:10
3Wishes's Avatar
Moderately Amused
 
Join Date: Jul 2010
Location: Bern area
Posts: 11,522
Groaned at 92 Times in 87 Posts
Thanked 20,069 Times in 8,883 Posts
3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute
Re: Scam moving company and invoicing

Quote:
View Post
...What's in your written contract, and what are you hoping to achieve?
First part of the question is...maybe nothing.

Quote:
View Post
...I must point that i have not signed anything for this movement. Not a quote or any other legal document for the transportation (he didn't even asked me to!).
If OP corresponded via e-mail and not just phone, which seems likely, then I'd guess whatever is in the e-mail as an agreement could suffice as a "contract" if it got to court?

Second part is important, though. It usually helps when negotiating to know what you want and what you're willing to settle for - and to be realistic with your expectations.
Reply With Quote
  #13  
Old 25.10.2017, 21:16
NotAllThere's Avatar
Modulo 2
 
Join Date: Oct 2008
Location: Baselland
Posts: 15,259
Groaned at 312 Times in 268 Posts
Thanked 23,686 Times in 9,632 Posts
NotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond repute
Re: Scam moving company and invoicing

Quote:
View Post
Hello,

Recently i have used a transport company in order to move my house goods within Switzerland (no export).
The guy who owned the company was a complete scam because to make the story sort it took him 2 days to transport the goods! (to a distance not more than 10 kilometers), i had a lot o goods damaged, broken (including a fully damaged Samsung 55 inches 4k TV) or even lost etc!

I had a verbal fight with and told him i will not pay him a dime!
Then after 2 weeks he send me an invoice through email asking me for money!

I must point that i have not signed anything for this movement. Not a quote or any other legal document for the transportation (he didn't even asked me to!).

Since I am really pissed with this situation my question now is....

Should i pay him? Because he has send me an email saying that if i wont pay him he will send this to the legal authorities.

Thanks in advance
This isn't a scam. A scam means criminal fraud. Unless you have solid evidence this person deliberately set out to defraud you, it would be a really good idea to stop using such terms. A scam is where you pay them and they don't turn up. If you think you've been scammed, talk to the police.

Next point. A verbal contract is as valid as a written one. Just harder to prove. You agreed to pay him for work. There's the contract. Now, it's clear that since some of your property is at your new address, he's done the work. He's entitled to be paid for that work. You must pay him for the work.

You claim that your goods have been damaged and some have been lost. You cannot deduct that cost from the amount you legally owe him. You must sue for it separately.

I am not a lawyer. Before you go down the route of not paying him, you should consult one.
__________________
Down with racism. Long live miscegenation!
Reply With Quote
The following 3 users would like to thank NotAllThere for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Invoicing and Declaring small Income Ricard Finance/banking/taxation 1 11.11.2015 13:41
Starting CH work: as EU company, invoicing CH company iik Business & entrepreneur 7 30.01.2015 00:21
Invoicing a Swiss company from Spain BlaiseDM Business & entrepreneur 2 23.03.2014 22:17
Starting CH work: as non-EU company, invoicing the Swiss company amici Business & entrepreneur 7 08.10.2013 16:04
Invoicing VAT to Swiss company from France Big Arsenal Fan Finance/banking/taxation 3 02.10.2009 15:18


All times are GMT +2. The time now is 08:57.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0