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Old 06.01.2018, 21:11
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Has anyone used the "HelloSwitzerland" Relo Service?

Considering using this service to find housing, has anyone used before? I'm wondering if they are a valuable service for the money... Thanks for any insights!
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Old 07.01.2018, 08:13
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

Hi,
Yes, we used them and were very pleased. The service is actually provided by Packimpex. Our consultant (Laura) was amazing, very good insider knowledge of the areas we looked at and relocation in general. She also pretty much nailed our requirements from sometimes conflicting needs. She also took care of most of the administration (contract, services).

It's not cheap, but we don't regret the spend.
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Old 07.01.2018, 16:37
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

Thanks for the insights! Did you use packimpex for the moving as well?

I'm looking into using them to find housing it's great to hear your appraisal. I may also inquire about Laura...

Do you have any insights on the breakdown of costs? For example, what were the costs for moving services (if used), vs. the costs for the housing search??

Thanks!
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Old 07.01.2018, 17:12
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

Moving services very much depends on the volume, destination and access.

Relocation services are usually offered as a package with a package price. Many indivuduals have no idea what they paid because it was a perk offered by their employer.

I think you should budget at least chf 5000 for relocation services.
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Old 07.01.2018, 17:17
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

Mrs. Doolittle is right. Many people don't know the exact cost because it is paid for by their company, but my hubs says that is it based on one month's rent.
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Old 07.01.2018, 17:28
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

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but my hubs says that is it based on one month's rent.
really? That will depend on what your rent is....there may be just as much work for a small apartment as a luxury one.
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Old 07.01.2018, 20:21
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

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really? That will depend on what your rent is....there may be just as much work for a small apartment as a luxury one.
Well, he is the boss and has experience over 9 years here of paying for relo specialists. Granted, not all of his employees are on ex-pat contracts, but for those who are, the rule of thumb when he budgets is one month's rent.
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Old 07.01.2018, 20:45
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

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Well, he is the boss and has experience over 9 years here of paying for relo specialists. Granted, not all of his employees are on ex-pat contracts, but for those who are, the rule of thumb when he budgets is one month's rent.
I have 20 years experience in the relocation industry in Switzerland working in several cantons and never has the cost of the service provided been based on the monthly rent.

Fees can be hourly and perhaps this is the basis on which your husband has been working. So someone with a higher rental budget gets more hours of help. But this is not the standard way of working.

Relocation services are made up of several components and often the basic services are part of the package and then there are additional services available based on the requirements. For example, if there are no children, you don't need a school search.

Very often the relocation package is linked to the level of the new hire or transferree. In many companies interns from overseas get virtually no help.
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Old 08.01.2018, 07:07
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

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Thanks for the insights! Did you use packimpex for the moving as well?

I'm looking into using them to find housing it's great to hear your appraisal. I may also inquire about Laura...

Do you have any insights on the breakdown of costs? For example, what were the costs for moving services (if used), vs. the costs for the housing search??

Thanks!
My family haven't moved yet, but we are considering Packimpex for the move as we want someone to take care of everything for us. You should speak to them direct as the price is very much dependent on your situation (amount of stuff, apartment level, distance, location, etc).

As for relocation service, it was a flat cost. Just over CHF4k.
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Old 08.01.2018, 08:16
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

My company paid 4K in 2009, but there seems to be little inflation. This was just for relocation services. Moving was handled by a separate company. Frankly we thought they were useless and just used Homegate.ch for housing leads, so I won’t name them. They haven’t been named on this thread though. We actually found the apartment ourselves and have no idea why they didn’t pick up on it themselves.
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Old 08.01.2018, 08:43
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

My employer paid around 5k for a relocation agent..(separate to the movers) That was 5 years ago.

They did pretty much nothing in terms of finding us a place to live, I found it myself. All they actually did for us was setup a couple of contracts like electricity and swisscom.
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Old 08.01.2018, 08:46
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

When I moved, my employer offered to hire a relocation agent, or give me 5k in cash and let me deal with it myself.


Guess which I picked
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Old 09.01.2018, 01:11
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

Interesting responses. My wife has some contacts in CH and DE who know a bit about the market there and stated to use the online tools as well to save money.

I was just curious if there was an advantage to being Swiss, or the documentation/dossier that may need to be provided to support the search.

@Pandapower... aside from your earlier comments can you elaborate in a bit more detail on the value add that they provided?
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Old 09.01.2018, 11:29
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

I would also recommend PackImpex for relocation. I've no idea of the cost though as the company paid for it all.
They arranged pretty much everything - pick up from the airport, short-term apartment, registration with the canton, advice on banking and insurances, welcome pack, advice on waste disposal / how to avoid pissing off your neighbours etc.

They also helped with the housing search but I recommend you also do your own search and tell them you want to view a certain apartment if you like it. They followed our search criteria closely in terms of rooms, m2 etc. but not in terms of area e.g. we wanted to be outside of the city centre but a few of the viewings they setup were in very central areas.

As a non-German speaker, having them with you at the viewings for translations and to ask questions you may have forgotten was a big help.
They also helped with the rental contracts to check all was in order and they sent a specialist handover person over on our moving day to make sure anything not 100% up to scratch was noted down.

Finally, they setup utilities for us such as internet, electricity as well as new permits (we didn't move canton but moved addresses) and the name plates for our place so they matched the other residents.

They also handled moving of furniture etc. from my home country to here and that was also fine.
I may have forgotten a few things but it was pretty complete. I don't have children but I believe they can also support administratvely around school enrollment or viewings if you're going private.

Last edited by MFS; 09.01.2018 at 11:40.
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Old 12.01.2018, 09:13
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Re: Has anyone used the "HelloSwitzerland" Relo Service?

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Interesting responses. My wife has some contacts in CH and DE who know a bit about the market there and stated to use the online tools as well to save money.

I was just curious if there was an advantage to being Swiss, or the documentation/dossier that may need to be provided to support the search.

@Pandapower... aside from your earlier comments can you elaborate in a bit more detail on the value add that they provided?
Hi, we started scouting the housing market ourselves, but rapidly became overwhelmed with choice. We had no real contacts in Switzerland so had no idea what these locations were like. Had we been a couple, we might not have engaged a relocation service and just taken a chance.. after all if we didn't like an area, we could have moved.

However as we have a child, it was vital that we got our decision right first time so that we didn't have to disrupt her. Using a relocation service increased the probability of us finding a good area. Laura also gave some feedback on the schools in the area.

When we initially engaged, we had a two hour session with our adviser. Laura gave us a comprehensive overview of living in Switzerland and how the engagement would go. She also took in all our (sometimes conflicting) requirements.

Another thing to note, Laura picked us up from our accommodation and drove us to the apartments. It's minor, but again, one less stress of us figuring out how to get to a location.

She also answered all of our questions about life in Switzerland.

Note, we didn't like all of the apartments we visited, but we understood why Laura chose them for us. There is no doubt she understood our requirements.

I was told that Packimpex has a relationship with some property companies and can use that to work in our favor with regards to the application process (which was handled completely by Packimpex). I can't comment on that. All I can say is that our application was accepted with no problems.

Electricity, telecoms, etc were all taken care of too. A nice welcome pack with all sorts of details right down to refuse handling, apartment airing, typical groceries, etc was also provided.

Laura was really friendly, our daughter really got on well with her and a fountain of knowledge.
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