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Old 11.07.2019, 13:13
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Refilling oil tank after leaving rented house

Hello everyone,

We have recently moved out of a rented house and into our own place. Whilst we were renting we dealt directly with the landlandy, a very nice farmer's wife, and her family and it was all very casual and friendly. The handover went great but they noticed that the oil tank had not been refilled and was only at 20%. The landlady's notes said the house was given to us with a full tank as is standard (which my husband didn't notice at the time) and obviously we needed to replace that when we left. Oops, this just shows our clueless foreignness. We were suitably embarrassed and of course we agreed to do this.

The landlady decided to clean the cistern so we were told to wait until it was done. They say it's ready and ask us to fill it ASAP. But given that the tank was 20% full when we left a month ago, and that the difference in cost is at least 700fr, shouldn't we need to only fill it at 80%? Not trying to get out of our responsibilities and I don't want to offend them but there's a bit of a cost difference there! I already mentioned that I thought we needed only to fill it at 80% but they came back asking us to fill it completely.

Any thoughts welcome, many thanks.
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Old 11.07.2019, 13:28
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Re: Refilling oil tank after leaving rented house

I've just moved into a place with an oil tank.. Told it contains 1000l (50%) but I'm actually not sure how to check :-/

Sounds like your landlady is not so friendly now, what happened to the 20% that was in there? potentially 400l of oil ? Do they have it somewhere ?? Ask for it back!




** Who did you use to fill the tank? I'll be shopping around in a couple of months probably.
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Old 11.07.2019, 13:33
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Re: Refilling oil tank after leaving rented house

After years of using a local company, we used Migros which was better priced but left an oil stain on the driveway so not sure if I would use them again.

Last edited by Auburn; 11.07.2019 at 14:59.
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Old 11.07.2019, 13:34
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Re: Refilling oil tank after leaving rented house

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I've just moved into a place with an oil tank.. Told it contains 1000l (50%) but I'm actually not sure how to check :-/
There should be a metering device somewhere near the tank, you can ask the letting agent or the landlords if you can't find it.
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Old 11.07.2019, 13:44
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Re: Refilling oil tank after leaving rented house

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And after years of using a local company, we used Migros which was better priced but left an oil stain on the driveway so not sure if I would use them again.
Thank you ..

I'm interested to see what the change to oil is gonna cost me.. I was all electric before, heating and hot water included in charges..
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Old 11.07.2019, 13:44
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Re: Refilling oil tank after leaving rented house

Never had a meter on the tank, it only said how much one full tank contains and ordering oil was calculating the amount (4 tanks half empty came to 1500 litres)
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Old 11.07.2019, 13:47
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Re: Refilling oil tank after leaving rented house

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There should be a metering device somewhere near the tank, you can ask the letting agent or the landlords if you can't find it.
Hahah our agent is such a lady.. I can just picture her climbing through the bushes to reach the tank.

I'll find it, we have a big utility room full of pumps and tanks and panels, things that beep and things that spin around.
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Old 11.07.2019, 13:59
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Re: Refilling oil tank after leaving rented house

OP - Does the handover document state that the tank was 20% full? Better yet does it say how many liters were in the tank? If so then I think you'd have a good argument for only filling 80%. The fact they removed the 20% after you left should not be your problem.
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Old 11.07.2019, 14:13
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Re: Refilling oil tank after leaving rented house

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OP - Does the handover document state that the tank was 20% full? Better yet does it say how many liters were in the tank? If so then I think you'd have a good argument for only filling 80%. The fact they removed the 20% after you left should not be your problem.
Handover document? There wasn't one! And the notes from when we took the place over were handwritten by the landlady's husband (now deceased). (I said it was casual ) Maybe this was a bad idea...
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Old 11.07.2019, 14:19
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Re: Refilling oil tank after leaving rented house

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I think the tank was refilled with the oil that was in there after cleaning as is standard.
I'm not sure I see the issue unless I missed something?

You said the owner decided to empty the tank, have it cleaned, and then the oil removed put back in (20%). The owner wants the tank filled to 100%, which if it was 100% when you moved in would be fair, (and of course they should have documented this on the move in protocol) so it is only going to actually take 80% to fill, plus any usage by the existing tenant, which can't be that much can it?

However, if the owner agreed it was 20%, but discarded this oil after the tank clean, then I would think you are only liable for the original 80% of the cost to completely refil the tank, as it was the owners choice to clean and discard the oil you left.

EDIT: Ah just seen your reply to 3 Wishes re the lack of protocol, oops, that makes it trickier
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Old 11.07.2019, 14:22
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Re: Refilling oil tank after leaving rented house

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Hi, we moved out from this rented house and a new family moved in within a few days. I think the tank was refilled with the oil that was in there after cleaning as is standard. We won't be so nitpicky as to point out that the new family got a month of free oil or anything, but I would think we shouldn't have to pay for the 20% that was already there! Just looking for confirmation on this.
If the oil was put back in after cleaning as standard, the difference should only be the consumption by the new family. So, if you fill it up you will have to pay only for the oil which actually goes into the tank, as it is standard when you order oil.
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Old 11.07.2019, 14:26
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Re: Refilling oil tank after leaving rented house

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Handover document? There wasn't one! And the notes from when we took the place over were handwritten by the landlady's husband (now deceased). (I said it was casual ) Maybe this was a bad idea...
What is it now? Are there a "handover documents" or not? Handwritten notes are o.k. Nothing wrong with them. If you got them back when you took over the house, it says the tank was full, and you did not object back then the tank was full.
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Old 11.07.2019, 14:36
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Re: Refilling oil tank after leaving rented house

My ultimate auslander question: what is the oil used for?
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Old 11.07.2019, 14:46
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Re: Refilling oil tank after leaving rented house

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My ultimate auslander question: what is the oil used for?
Heating.
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Old 11.07.2019, 14:49
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Re: Refilling oil tank after leaving rented house

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My ultimate auslander question: what is the oil used for?

What would you expect? Cooking or massages?
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Old 11.07.2019, 14:50
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Re: Refilling oil tank after leaving rented house

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Heating.
And hot water
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Old 11.07.2019, 14:56
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Re: Refilling oil tank after leaving rented house

The oil is used for a form of traditional swiss wrestling (Schwingen) that has been heavily influenced by Greek expats.
It helps to provide amusement and warmth in winter.
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Old 11.07.2019, 14:57
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Re: Refilling oil tank after leaving rented house

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I'm not sure I see the issue unless I missed something?

You said the owner decided to empty the tank, have it cleaned, and then the oil removed put back in (20%). The owner wants the tank filled to 100%, which if it was 100% when you moved in would be fair, (and of course they should have documented this on the move in protocol) so it is only going to actually take 80% to fill, plus any usage by the existing tenant, which can't be that much can it?

However, if the owner agreed it was 20%, but discarded this oil after the tank clean, then I would think you are only liable for the original 80% of the cost to completely refil the tank, as it was the owners choice to clean and discard the oil you left.

EDIT: Ah just seen your reply to 3 Wishes re the lack of protocol, oops, that makes it trickier
Thanks for pointing this out. I had assumed that the oil was discarded but then the current tenants would have been left with an empty tank. Reading up on cleaning tanks it's standard to put the oil back, so there is no problem except for the month of oil which has been used, which can't be that much. I feel a bit of an idiot now for asking. But thanks for the replies.
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Old 11.07.2019, 15:00
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Re: Refilling oil tank after leaving rented house

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I've just moved into a place with an oil tank.. Told it contains 1000l (50%) but I'm actually not sure how to check :-/

Sounds like your landlady is not so friendly now, what happened to the 20% that was in there? potentially 400l of oil ? Do they have it somewhere ?? Ask for it back!


** Who did you use to fill the tank? I'll be shopping around in a couple of months probably.
Even if you have an external meter, there is usally a need to get a more accurate reading from the tank itself before refilling. This involves getting up to the main opening on top and lifting out the measuring gadget which is integrated in there.

You might want to look into aegerter.ch. They are a local supplier, may not be the cheapest on the face, but if you are lucky you might be included in a local buying group where they offer discounts. Ask your landlady or neighbours if there is one in your area.
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Old 11.07.2019, 15:48
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Re: Refilling oil tank after leaving rented house

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Thank you ..

I'm interested to see what the change to oil is gonna cost me.. I was all electric before, heating and hot water included in charges..
We'll switch our parent's house (three apartments) from oil to natural gas later this year. It comes with more stable and predictable fuel price (which are lower for gas, at least for the time being), lower maintenance costs, and it frees up one room in the basement as the tanks are no longer needed. And there's less of a fire hazard, though you trade that for the risk of a gas leak.

Decades ago the stoves were fed by natural gas so the pipes have been laid already, that may affect overall installation costs.
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