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Old 04.10.2019, 10:35
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Broken Bath-Tub noticed upon transfer of ownership | New apartment

A friend of mine who is not on forum seeks advise. He has recently got posession of his new apartment in Zurich. As a standard process, he had a detailed examination of his new apartment on the day of transfer of ownership/handover of keys, involving an external who took note of every small nook and corner of the house for any item requiring cleaning/finishing/repair.

As he explained, anything and everything requiring attention was mutually agreed and taken care of. However, he noticed a small breakage/damage on the edge of the bath-tub, a 2.5 cm long piece cracked on the vertical exterior edge, where it merges with the tiles, which the Verwaltung/GU has offered to get repaired with some filling.

His question is does he have the right to ask for a complete replacement instead of repair? Even if it was not a defect upon delivery, in the last days before completion the sanitary or other worker might have mistakenly/unknowingly damaged the tub during bath fitings. Instead of a repair, can he insist on replacement, which may cost 3-5k to the Sanitar, but he's also paid that price part of the price he's paid for his new apartment.
What's your say and what's his right?
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Old 04.10.2019, 10:50
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Re: Broken Bath-Tub noticed upon transfer of ownership | New apartment

You don't say, but I assume your friend is buying and it's a new apartment that has not been lived in before. If so, yes demand a replacement...
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Old 04.10.2019, 10:58
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Re: Broken Bath-Tub noticed upon transfer of ownership | New apartment

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You don't say, but I assume your friend is buying and it's a new apartment that has not been lived in before. If so, yes demand a replacement...
Yes, he's bought a new apartment and they are the first owners.
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Old 04.10.2019, 11:26
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Re: Broken Bath-Tub noticed upon transfer of ownership | New apartment

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Yes, he's bought a new apartment and they are the first owners.

So replacement or repair with a cash refund of 60-70% of the replacement cost.


Depends how bad and noticeable the crack is really whether you need replacement or repair + cash
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Old 07.10.2019, 12:01
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Re: Broken Bath-Tub noticed upon transfer of ownership | New apartment

update from my friend, Bauunternehmer/Generalunternehmer is insisting on a repair considering it under tolerance. It is like paying for a new iPhone and receiving a refurbished set. Not fair and not sure how he can contest this.

Funny, they make you pay for every single change/upgrade and then bring things under tolerance to cover their faults.
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Old 07.10.2019, 13:09
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Re: Broken Bath-Tub noticed upon transfer of ownership | New apartment

After we moved into our last new apartment, we noticed pitting on some of our glass doors (hand made with wooden, painted frames). Caused by use of an angle-grinder near by.

The builder replaced them all (at considerable cost).

One of the triple-glazed patio doors (2mx2m) was also replaced as it had a tiny crack.

That adds up to a many thousands more than replacing a bathtub!
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