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  #21  
Old 16.01.2020, 16:02
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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I went to a scare like this once. One morning my wife called me to work because the kitchen faucet became a little fountain. Fortunately, all the leaking water was falling on the sink and not the floor. I tried for an hour to call the landlord to ask him if he knew a plumber to fix the issue, no results. Then I called a plumber I found on internet and by the end of the day the large leak was fixed.

Next morning I called the landlord and explained that a plumber came, replaced a faucet, etc. First thing he told me is that I had not right to a reimbursement because I contacted the plumber without his approval. To my luck, he knew and trusted the plumber and verified my story with him. In the end he agreed to pay the repair but warning once again that if repairs were explicitly ordered by him...I pay. If a window is broken, no electricity, or whatever, I should contact him and wait.

The challenge here is that when we have a problem, such as a robbery or a water leak that may flood the apartment and ruin the wooden floor, our minds are not available to think about the typical contract rules.
The way of thinking here does amuse me.

I once rented a property in the U.K. and the landlady, who lived in London, told me I was the best tenant she had ever had in any of her properties.

The reason was when anything broke, I'd phone up the local plumber, electrician etc and get it fixed and then sent her the bills.

She thought this was much better than her having to waste her time finding a plumber/electrician etc then arranging an appointment that would also suit me, and then getting back to the plumber....and so on.

Time is money and landlords here obviously have too much spare time on their hands.
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  #22  
Old 16.01.2020, 16:39
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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The way of thinking here does amuse me.

I once rented a property in the U.K. and the landlady, who lived in London, told me I was the best tenant she had ever had in any of her properties.

The reason was when anything broke, I'd phone up the local plumber, electrician etc and get it fixed and then sent her the bills.

She thought this was much better than her having to waste her time finding a plumber/electrician etc then arranging an appointment that would also suit me, and then getting back to the plumber....and so on.

Time is money and landlords here obviously have too much spare time on their hands.
A lot here is rented out through bigger agency's and they have their steady firms that give them discounts. Smaller landlords might have their steady adres for such or perhaps even want to try themselves.
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Old 16.01.2020, 16:44
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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I once rented a property in the U.K. and the landlady, who lived in London, told me I was the best tenant she had ever had in any of her properties.

The reason was when anything broke, I'd phone up the local plumber, electrician etc and get it fixed and then sent her the bills.
Was the same at my parents place. Called the local tradesmen which came to fix it. As the landlord was the local butcher it was clear who they wanted anyway.
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Old 16.01.2020, 16:59
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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A lot here is rented out through bigger agency's and they have their steady firms that give them discounts. Smaller landlords might have their steady adres for such or perhaps even want to try themselves.
Then it wouldn't hurt for the landlord to leave the tenant a list of these firms so the tenant can call them out directly when needed urgently.

This sort of thinking isn't rocket science.
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Old 16.01.2020, 17:19
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Re: Robbery in Rental property: Who pays for the replacement of locks?

Why did you replace the main lock?

Just the cylinder, or the whole mechanism?

Tom
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  #26  
Old 16.01.2020, 17:21
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Then it wouldn't hurt for the landlord to leave the tenant a list of these firms so the tenant can call them out directly when needed urgently.

This sort of thinking isn't rocket science.
Hmmm... then you get your tenant calling out your favourite, mates-rates sparky to just change a lightbulb or your go-to plumber to clean the tumbler filter out then you, as the landlord, only find out when you get a bill on your doorstep.

Whereas some tenants might be sensible and only call them out when absolutely necessary, you can't account for useless morons without an ounce of commonsense. Hence, one blanket rule for simplicity.
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Old 16.01.2020, 18:29
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Hmmm... then you get your tenant calling out your favourite, mates-rates sparky to just change a lightbulb or your go-to plumber to clean the tumbler filter out then you, as the landlord, only find out when you get a bill on your doorstep.

Whereas some tenants might be sensible and only call them out when absolutely necessary, you can't account for useless morons without an ounce of commonsense. Hence, one blanket rule for simplicity.
In our case the company knows when a bill is for the landlord or when the bill is for the renter and sends the bill to the party who is expected to pay. They even state upfront who is going to get he bill, or what is the deciding factor (Like sewer blockage before or after connection on main pipe)
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Old 16.01.2020, 22:03
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Hmmm... then you get your tenant calling out your favourite, mates-rates sparky to just change a lightbulb or your go-to plumber to clean the tumbler filter out then you, as the landlord, only find out when you get a bill on your doorstep.

Whereas some tenants might be sensible and only call them out when absolutely necessary, you can't account for useless morons without an ounce of commonsense. Hence, one blanket rule for simplicity.
Completely agree! We have lived in 5 different countries other than the US and I always had my rental deposit returned. Why? Because unlike a lot of expats (and in my experience, Americans are among the worst reputation-wise), I did a lot of DIY myself but let the landlord know subtly, that I was doing the work or outsourcing it through a handyman I organised. If I saw mold or a structural issue, (common in Singapore!) I let them know straight away. I think that goes a long way in letting them (the landlord) know that you are treating their property as if it were your own. What can I say but it worked for me!

That said, we shall see how this rental in Switzerland goes I just recently rented out a parking spot which we never used and my landlord now gets 50% more for the rental. Win/win for both of us as I now pay less and she gets more.
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Old 16.01.2020, 22:15
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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......... Worried sick that thief can easily get in since he could copied the key (free keys were next to the door). .....
This takes all the wind out of your sails.

Very sorry for your experience. Hope you feel safe again soon.
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Old 16.01.2020, 23:15
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Not in Switzerland or if you have an unscrupulous friend which is also a lock smith. For some keys all you need is one or two photos to cut a copy.
Unless they are very old keys/locks it pretty well impossible to get those keys cut unless you bring the barrel out of the lock with you to the locksmith. I’ve become a bit of an expert at removing and refitting barrels among friends and relatives, so many of them have failed to get working keys cut without it.
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Old 18.01.2020, 18:02
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Then it wouldn't hurt for the landlord to leave the tenant a list of these firms so the tenant can call them out directly when needed urgently.

This sort of thinking isn't rocket science.
My landlord has given me the number of a 24 hour repair service. I've never had to use them - touch wood - but I guess it is somebody who knows his way around the building and with who he has negotiated a preferentian rate.

Knowing the building can be a huge pro. So much time can be wasted (and billed) while a repair man tries to work where the water cut-off is or the fuse box.
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Old 18.01.2020, 18:06
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Well I mean I don't know but there was nothing to stop them making the copy. The spare keys were next to the main door.

Even if there was a way of making copies, do you think the burglar would have had the time to take the key to a locksmith, get a copy made and return the original to your house? And if so, why take the risk of returning to the house that he had burgled previously?
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Old 18.01.2020, 18:30
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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... why [would a burglar] take the risk of returning to the house that he had burgled previously?
Because of the household insurance, and even without it, those whose goods have been stolen often go out and buy nice shiny new ones.
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Old 18.01.2020, 18:35
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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Because of the household insurance, and even without it, those whose goods have been stolen often go out and buy nice shiny new ones.
Thieves often stick to their modus operandi.

Obviously the thief got into the house once without a key, and presumable could do that again.

Returning a copied key and risking walking into a house in which the police are already busy taking fingerprints somehow doesn't balance the advantages.
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Old 18.01.2020, 18:43
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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And if so, why take the risk of returning to the house that he had burgled previously?
The Dutch had a research into this in 2017, they looked at 300.000 burglary of Burglary/thefts from private households, 4% of the burglary reports were for a house which had also seen a burglary in the 12 months upfront.

There are diff reasons to come back.

- People replaced their stolen goods with new stuff (when we got robbed we went on a shopping spree afterwards, new tv's, new laptops, new camera etc..
- They did see stuff that they did not take along but they want it this time, they either found out it is worth money or they simply could not carry it at first, or somebody now offered them money for it.
- They know the building.

So yes it happens.

But copying a key and hanging it back in another burglary days later would be a first for me to hear about.
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  #36  
Old 04.03.2020, 13:34
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Re: Robbery in Rental property: Who pays for the replacement of locks?

...so to give everyone an update after few months. I’ve worked with my insurance. They worked with real state directly. In the end they covered the full costs.
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Old 04.03.2020, 13:36
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Re: Robbery in Rental property: Who pays for the replacement of locks?

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...so to give everyone an update after few months. I’ve worked with my insurance. They worked with real state directly. In the end they covered the full costs.
Just to be clear, the insurance company covered the cost.
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