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Old 12.08.2020, 20:31
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Deal with unrespectful neighbor

Hi everyone, I do have a question regarding our neighbor upstairs.
We have lived in the same building for now 2 years and from time to time (every 2-3 months) we must inform our neighbors to cool down.
Usually it happens around 11 p.m. or later.

Recently they decided to allow their son to play with the ball in home (bumping the ball against the wall) or ride the skateboard across the apartment. By having a wooden floor, this is causing big noise and buzzing.

I have asked them via e-mail to control this behavior because we also pay rent and we are also entitled to enjoy our living space which is not possible due to all the noise caused by them.

In reply, they told me that if I have a problem with them making noise, to let the landlord knows as they do not care about the fact that we are annoyed by their noise.

What should I do? I tried all polite ways, including baking cookies for them and politely asking to cool down but they simply do not care, in response they told me to get lost and to speak with the landlord directly.

They are not EU and they don't believe in house rules, they said that by paying the rent they are entitled to enjoy their space. I am quite upset because I love my apartment and I don't want to leave because of such a non respectful neighbor
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Old 13.08.2020, 10:00
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Re: Deal with unrespectful neighbor

You inform the landlord. As sad and tedious it is, you will also need to start to keep a protocol of what noise happens when. "They are noisy" is sadly not clear enough but "13 August, 12:43: Organised rave with seagulls / 13 August, 22:43: Unsuccessfully teaching an elephant to tap dance / 14 August, 03:43: Pet parakeet dive bombing the protesting dog" should have the landlord springing into action.
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Old 13.08.2020, 10:43
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Re: Deal with unrespectful neighbor

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You inform the landlord. As sad and tedious it is, you will also need to start to keep a protocol of what noise happens when. "They are noisy" is sadly not clear enough but "13 August, 12:43: Organised rave with seagulls / 13 August, 22:43: Unsuccessfully teaching an elephant to tap dance / 14 August, 03:43: Pet parakeet dive bombing the protesting dog" should have the landlord springing into action.
Yep.
And you pass on the <<they told me that if I have a problem with them making noise, to let the landlord knows as they do not care about the fact that we are annoyed by their noise.>> email to the landlord. That will do wonders.
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Old 13.08.2020, 11:09
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Re: Deal with unrespectful neighbor

It's not clear if you're only complaining about noise at night or during the midday quiet time. (Son skateboarding, playing with a ball).

If they make noise outside the quiet times, then there's not much you can do about that, as they do have the right to enjoy their home. So focus only on complaints about noise that are at times you should be able to expect to have quiet.

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They are not EU and they don't believe in house rules,
So what? The two conditions aren't related. Non-EU does not mean "doesn't respect rules". Conversely, EU (or even Swiss) does not mean "does respect the rules".
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Old 13.08.2020, 11:13
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Re: Deal with unrespectful neighbor

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It's not clear if you're only complaining about noise at night or during the midday quiet time. (Son skateboarding, playing with a ball).

If they make noise outside the quiet times, then there's not much you can do about that, as they do have the right to enjoy their home. So focus only on complaints about noise that are at times you should be able to expect to have quiet.

So what? The two conditions aren't related. Non-EU does not mean "doesn't respect rules". Conversely, EU (or even Swiss) does not mean "does respect the rules".
I didn't notice the "non-EU" bit in OP's post until you pointed it out.
What a dumb remark.

Oh, that means they're Swiss, right?
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Old 13.08.2020, 11:15
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Re: Deal with unrespectful neighbor

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They are not EU
Ah, so they are Swiss?

Tom
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Old 13.08.2020, 11:28
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Re: Deal with unrespectful neighbor

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Ah, so they are Swiss?

Tom
Almost as bad; they're Brits.
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Old 13.08.2020, 11:30
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Re: Deal with unrespectful neighbor

I feel for you. I am surrounded by neighbours like that. The selfish behaviour of humans has no limit. My building was heaven on Earth but in last 5 years it has become hell on Earth.

I suggest going MAD on them (Mutually assured destruction). When someone makes noise I just pump up music on my very powerfull speakers and make them shake. It gets the message through.
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Old 13.08.2020, 11:31
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Re: Deal with unrespectful neighbor

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I feel for you. I am surrounded by neighbours like that. The selfish behaviour of humans has no limit. My building was heaven on Earth but in last 5 years it has become hell on Earth.

I suggest going MAD on them (Mutually assured destruction). When someone makes noise I just pump up music on my very powerfull speakers and make them shake. It gets the message through.

Yes, maybe, and it will lead to everyone here in Switzerland detesting "foreigners". You probably have some more neighbours??
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Old 13.08.2020, 11:38
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Re: Deal with unrespectful neighbor

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They are not EU and they don't believe in house rules, they said that by paying the rent they are entitled to enjoy their space. I am quite upset because I love my apartment and I don't want to leave because of such a non respectful neighbor
Kids are entitled to make noise and expect they know the rules better than you since they told you to PO and talk to the landlord.

Iíve always found people from the UK to be very respectful, just saying like
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Old 13.08.2020, 12:10
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Re: Deal with unrespectful neighbor

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Yes, maybe, and it will lead to everyone here in Switzerland detesting "foreigners". You probably have some more neighbours??

Only my two loud neighbours hear my music. Anyway, no Swiss left here. All got driven out by noise and smell! My music goes nuclear only when they make extreme noise. It was a tongue in cheek suggestion anyway but it does work for me.
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Old 13.08.2020, 12:15
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Re: Deal with unrespectful neighbor

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I have asked them via e-mail to control this behavior because we also pay rent
Pointing to the fact you also pay rent maybe not the best start for such message either, depending on the phrasing...
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Old 13.08.2020, 12:24
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Re: Deal with unrespectful neighbor

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Only my two loud neighbours hear my music. Anyway, no Swiss left here. All got driven out by noise and smell! My music goes nuclear only when they make extreme noise. It was a tongue in cheek suggestion anyway but it does work for me.
In this case I would move out too. What keeps you there?
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Old 13.08.2020, 12:30
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Re: Deal with unrespectful neighbor

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In this case I would move out too. What keeps you there?

Extremelly old contract = low rent for the flat size and view If I moved my rent cost would double if not tripple. Also no gurantee that the next place might not go down south too.
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Old 13.08.2020, 12:48
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Re: Deal with unrespectful neighbor

One note, the non-EU, which also applies to my wife, does not mean rude or non educated. They told us that, because they pay, the do whatever. In their culture/country, which is non-EU, it works this way.

Going back to the topic, in regards of the noise, we do not complaint during the day, we only do if it happens after 10/11 p.m. or very early in the morning. I also have kids and I do not complaint during normal daytime. Despite that, I still believe that bouncing a ball in home, against the wall, it is something that should be avoided all day long as my son goes out when he wants to play football, that's called common sense.

I have just forwarded their answer to the landlord agency and I will see what's next. I am feeling very sorry because I did not want to end up in such a situation, we tried a very polite approach for 2 years but apparently with some people the polite approach doesn't work, it is seen as a weakness.
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Old 13.08.2020, 12:54
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Re: Deal with unrespectful neighbor

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Kids are entitled to make noise and expect they know the rules better than you since they told you to PO and talk to the landlord.

Iíve always found people from the UK to be very respectful, just saying like
I do not think people from one country are more or less polite than from another. What we notice is the culture clash. On some countries, paying the rent entitle the person to be as much noisy as they wish, while on others people are aware of the housing rules.
Trust me, I lived near very polite Britt and also near very unpolite ones. The point for me is to follow the rules. Kids (I have 2) are entitled to play, absolutely.
Riding a skateboard in the apartment or bouncing a ball is actually against the house rules, for those activities there is the playground outside the building.
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Old 13.08.2020, 13:01
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Re: Deal with unrespectful neighbor

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Yep.
And you pass on the <<they told me that if I have a problem with them making noise, to let the landlord knows as they do not care about the fact that we are annoyed by their noise.>> email to the landlord. That will do wonders.
Done that today, let's see. For now, they encountered my wife outside the building and didn't reply to a Hi, which is the annoying part. As soon as you formalize a complaint, which I think is in my rights, you also have to deal with unfriendly attitude, like I was the one causing the annoyance ...
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Old 13.08.2020, 13:03
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Re: Deal with unrespectful neighbor

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I do not think people from one country are more or less polite than from another. What we notice is the culture clash. On some countries, paying the rent entitle the person to be as much noisy as they wish, while on others people are aware of the housing rules.
Trust me, I lived near very polite Britt and also near very unpolite ones. The point for me is to follow the rules. Kids (I have 2) are entitled to play, absolutely.
Riding a skateboard in the apartment or bouncing a ball is actually against the house rules, for those activities there is the playground outside the building.
It seems like a case of two parents/household overrun by their kids and the only answer they could mutter was "But we're paying rent!". I think you could explain them one more time how awfully unpleasant all that noise is and how they can exhaust their kids outside....maybe if you show them a bit of empathy it works better, who knows.
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Old 13.08.2020, 13:08
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Re: Deal with unrespectful neighbor

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It seems like a case of two parents/household overrun by their kids and the only answer they could mutter was "But we're paying rent!". I think you could explain them one more time how awfully unpleasant all that noise is and how they can exhaust their kids outside....maybe if you show them a bit of empathy it works better, who knows.
I do not want to make any assumption here, I truly believe that it is a different problem, they simply don't cope with the fact that the rules attached outside the elevator are there for a reason.
Again, I tried 2 years a very emphatic and polite approach, including baking stuff for them. Trust me we where very polite and gentle but we reached a limit and somehow they did not accept the "formal" request of controlling the noise after 10 p.m.
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Old 13.08.2020, 13:23
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Re: Deal with unrespectful neighbor

Raffaeu, you sound like a nice person. I wish more parents were like you. I live next to a child production factory.
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