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-   -   Oven that does not cook properly (https://www.englishforum.ch/housing-general/299646-oven-does-not-cook-properly.html)

talia 17.08.2020 01:39

Oven that does not cook properly
 
Hi,

I have tried to find the information online and I donít know exactly where to look and also my basic French does not help.

My partner and I are currently renting an apartment. He has been in this apartment for a few years. The gas oven in the apartment is very old (we think from about 1986 - from the oven instruction manual). It does not cook very well. It takes twice as long to cook anything and always we have to put it on the highest setting. We have had fish that we went to eat before when we realised it was frozen inside.

We have asked reported this a few times. The rental agency have sent people twice - the first time they cleaned the oven so it just looked clean and the cleaning did not make a difference to the function of the oven. The second time they sent a profession gas man to clean the inside tubes of gas hobs (not the oven itself that is not cooking).

We had an email last week from the rental agency saying that this time the landlords would pay for the oven cleaning but in the future they expect us to do it / pay for it. We could not clean it ourselves as it is gas cooker. The landlords are an old couple who want to keep the whole building to sell on and have no interest in buying a new oven (although the kitchen in their own apartment upstairs is fully modern even though they are here two weeks a year) My partner offered to go halves on a new oven but they said no.

My questions are:

1. Do we have any rental rights about the oven being replaced if we cannot always cook food properly? (Usually though does cook but takes a long time)

2. Do we have to maintain the gas cooker? We cannot clean it ourselves as it needs specialist equipment so are we paying next time for someone to clean the oven? The last oven cleaner man said that it has years of build up.

Thankyou! :)

Medea Fleecestealer 17.08.2020 06:55

Re: Oven that does not cook properly
 
Join your local ASLOCA (tenants' association) and see what they have to say. My guess is, if it needs specialist equipment, then it's the landlord's responsibility.

https://www.ch.ch/en/defects-apartment/

omtatsat 17.08.2020 07:06

Re: Oven that does not cook properly
 
Quote:

Originally Posted by talia (Post 3207601)
Hi,

I have tried to find the information online and I donít know exactly where to look and also my basic French does not help.

My partner and I are currently renting an apartment. He has been in this apartment for a few years. The gas oven in the apartment is very old (we think from about 1986 - from the oven instruction manual). It does not cook very well. It takes twice as long to cook anything and always we have to put it on the highest setting. We have had fish that we went to eat before when we realised it was frozen inside.

We have asked reported this a few times. The rental agency have sent people twice - the first time they cleaned the oven so it just looked clean and the cleaning did not make a difference to the function of the oven. The second time they sent a profession gas man to clean the inside tubes of gas hobs (not the oven itself that is not cooking).

We had an email last week from the rental agency saying that this time the landlords would pay for the oven cleaning but in the future they expect us to do it / pay for it. We could not clean it ourselves as it is gas cooker. The landlords are an old couple who want to keep the whole building to sell on and have no interest in buying a new oven (although the kitchen in their own apartment upstairs is fully modern even though they are here two weeks a year) My partner offered to go halves on a new oven but they said no.

My questions are:

1. Do we have any rental rights about the oven being replaced if we cannot always cook food properly? (Usually though does cook but takes a long time)

2. Do we have to maintain the gas cooker? We cannot clean it ourselves as it needs specialist equipment so are we paying next time for someone to clean the oven? The last oven cleaner man said that it has years of build up.

Thankyou! :)

Greedy landlords that just want money and give nothing. Move out

bowlie 17.08.2020 07:41

Re: Oven that does not cook properly
 
Get an Oven thermometer and do some tests. Record the oven temperature at each one of the settings. Report this to the regie.

You can get a cheap one at migros or coop.

omtatsat 17.08.2020 07:44

Re: Oven that does not cook properly
 
Forget about your testing-its 34 years old! You have the right to pay reduced rent. Or look for a new place.

rainer_d 17.08.2020 09:43

Re: Oven that does not cook properly
 
As per the table on mieterverband.ch, a gas-oven has an assumed lifespan of 15 years.


I.e. if it breaks after that point, the landlord cannot claim "excessive use" and must buy a replacement without increasing the rent.

st2lemans 17.08.2020 11:41

Re: Oven that does not cook properly
 
Gas ovens can easily be cleaned without special equipment.

Tom

talia 17.08.2020 23:53

Re: Oven that does not cook properly
 
Quote:

Originally Posted by Medea Fleecestealer (Post 3207614)
Join your local ASLOCA (tenants' association) and see what they have to say. My guess is, if it needs specialist equipment, then it's the landlord's responsibility.

https://www.ch.ch/en/defects-apartment/


Thanks! Trying to find out local one and will join. I think as the landlords are so against replacing it we need good legal information that backs us up.

talia 18.08.2020 00:01

Re: Oven that does not cook properly
 
Quote:

Originally Posted by bowlie (Post 3207627)
Get an Oven thermometer and do some tests. Record the oven temperature at each one of the settings. Report this to the regie.

You can get a cheap one at migros or coop.

We couldn't find one in migros/coop so we are ordering one tonight. Really great idea thanks!

Quote:

Originally Posted by rainer_d (Post 3207676)
As per the table on mieterverband.ch, a gas-oven has an assumed lifespan of 15 years.

I.e. if it breaks after that point, the landlord cannot claim "excessive use" and must buy a replacement without increasing the rent.

Thanks! We have sent this table to the rental agency to see what they say before we do anything else.

Quote:

Originally Posted by st2lemans (Post 3207744)
Gas ovens can easily be cleaned without special equipment.

Tom

We really donít want to try to clean it ourselves as we donít know what we are doing. If we mess around with a gas cooker and donít put it back together properly we could have a gas leak and that would be worse.

Quote:

Originally Posted by omtatsat (Post 3207616)
Greedy landlords that just want money and give nothing. Move out

That is exactly what frustrates me - they will happily take our money but not put any money back into the place. The rest of the place is quite nice but the kitchen is rubbish and we live walking distance to our work. We have looked elsewhere but without paying alot more it seems that most the kitchens in our area are old. We would need to get into a new build which is pricey and harder around here. We are hoping to stay here whilst we save up for our own place.

Thanks for all the information so far - it has been really useful for us. :)

bowlie 18.08.2020 08:05

Re: Oven that does not cook properly
 
Quote:

Originally Posted by talia (Post 3208057)
Thanks! Trying to find out local one and will join. I think as the landlords are so against replacing it we need good legal information that backs us up.


https://www.asloca.ch/geneve/

talia 19.08.2020 00:48

Re: Oven that does not cook properly
 
Quote:

Originally Posted by bowlie (Post 3208081)


thanks!:D


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