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  #21  
Old 02.10.2020, 14:09
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Re: Garden maintenance includes "hedge trimming"?

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Pruning twice a year is a big job depending on the type of hedge, height, thickness - but doing it after 1 year of neglect- can be a massive job.

^^^This is exactly what I tell Mrs Parker when she tells me it's time to trim my bush.
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Old 02.10.2020, 17:19
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Re: Garden maintenance includes "hedge trimming"?

Perhaps photos would help (NOT for you Parker, but OP's hedge )
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Old 02.10.2020, 17:56
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Re: Garden maintenance includes "hedge trimming"?

You know to be honest for me the most annoying thing is that I would have done it myself. I've taken care of their trees, roses and everything else. I didn't do the hedge because it wasn't really that overgrown. It needed maybe like 20 - 30cm from the top. It's about 35 - 40m long fence. Again I stayed there only 1 year!

Just to give you more details for those that are interested (Sry, didn't want to overload ppl with information before. Maybe I should have been clearer.):

- Somewhere in July I decided to cut it but our family was very busy with a new baby so I was considering getting a gardener. Asked the neighbour for contact to get a quote. Got a rough estimate ~800CHF over the phone from the gardener. Although, neighbour told me don't do it, the owner should do it.
- I called the agency and asked them. Is it required for me to cut hedges and maintain them at my cost. Do you require me to cut them before I leave? - I was asked to hold so they can CHECK the CONTRACT. They said NO, it's owner's cost. (I've got a call record - which I know is not worth anything)
- During handover I "asked" is there anything else to do in this house. I was told. No that's it, we will release your deposit next week.
- I didn't get any letter from them for the next few weeks. I contacted them and they told me there are some outstanding charges hence the delay.

They tell me that I'll have to pay for the hedge cutting. They forward the invoice. Mid-September. I started talking to them over an email (about what they told me before) but they are not very responsive. Just yesterday I got a letter "Décompte de chauffage et frais accessoires" with one line "taille haie" for CHF2700....

I've called them today and finally was able to get a hold of an agent. A person that manages the house.
- He looked at the "Decompte..." and was surprised himself at the charge.
- He said, yeah the amount is a little "high".
- I went, What do you mean, you sent it. You just simply forward this charge onto me and don't review it?! I tell him, we spoke in July and you reviewed the contract and said it's not my cost.
- He tries to quickly change topics. Yeah the owner decided to do 5 years of maintenance. You know it's in the contract that you should maintain the garden.
- I say, you said last time otherwise. As well as, I'm looking at the contract and it says, in the event of "non-compliance" - owner can get a gardener at my cost. You didn't tell me anything either notify me about the work?
- He goes silent. Few seconds later, he goes yeah the owner should have notified you prior to commencing any work / asked you to resolve it first.
- I say, yeah there was NO communication. He says, do you want me to come back to the owner and just do 50:50?
- I'm like wtf?! What do you mean, you just admit to me it's the owner's fault so I go a little ballistic and say it's unacceptable for me to pay this ridiculous amount and 50% is still way out what I've been quoted.
- He says, sorry it's not really our fault. We just forward the invoices. We just sit in the middle. Let me talk to the owner and review this charge. I'll come back to you next week.

Anyway, I might have gone too much in detail but I hope the above will interest some people and might help someone in similar situations.

I'll let you know how it goes.

Last edited by adamsko; 02.10.2020 at 18:10.
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  #24  
Old 02.10.2020, 20:19
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Re: Garden maintenance includes "hedge trimming"?

He's a clueless parasite, he can't do his job and is trying to shift the blame on you and the owner, all while the owner is trying to screw you by billing unreasonable maintenance work.
If he's just forwarding invoices, he can be replaced by a computer.

I'd send follow-up emails after such long phone-calls, writing "let me know if you want to add something to the summary" at the end.

I guess the lesson learned is sticking to the paper contract and court decisions for such info and not trusting people.
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Old 06.10.2020, 10:58
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Re: Garden maintenance includes "hedge trimming"?

Just for info, price wise..

I just had my bush trimmed.. The boss plus 2 young guys, professional local company.. They took my hedge from 4m+ to 2.5m, cut both sides, approx 50m long.. Cut down most of a tree which was about 6m tall and very wide and trimmed a few other bits and pieces..

900.- .. Total time was about 4 hours yesterday and 3 hours this morning. 3 truck loads of waste to the dump.
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