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Old 30.10.2020, 12:13
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Registration for apartment viewing not acknowledged

Hi all,
There's this apartment I want to visit, and the agency mentions on the website it's mandatory to register for the (scheduled) viewing via email. I did so but they never replied (it's been 3 days)... Is this normal? Should I show up to the viewing anyway?
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Old 30.10.2020, 12:25
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Re: Registration for apartment viewing not acknowledged

I would simply send another mail asking for confirmation or call.
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Old 30.10.2020, 12:49
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Re: Registration for apartment viewing not acknowledged

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Hi all,
There's this apartment I want to visit, and the agency mentions on the website it's mandatory to register for the (scheduled) viewing via email. I did so but they never replied (it's been 3 days)... Is this normal? Should I show up to the viewing anyway?
I guess the real estate company employee will be there. The scheduling is to avoid too many people at the same time.

I'd just show up. It's bit weird that sometimes that you schedule something, never receive a reply, but you show up and the person is there waiting.....once I was even welcomed by my name meaning I was the only one to visit the flat. I guess this is a quirky cultural thing.

But, no problem if you contact them to confirm. Maybe the apartment is taken and they forgot to remove the ad.
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Old 30.10.2020, 13:09
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Re: Registration for apartment viewing not acknowledged

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I guess the real estate company employee will be there. The scheduling is to avoid too many people at the same time.

I'd just show up. It's bit weird that sometimes that you schedule something, never receive a reply, but you show up and the person is there waiting.....once I was even welcomed by my name meaning I was the only one to visit the flat. I guess this is a quirky cultural thing.

But, no problem if you contact them to confirm. Maybe the apartment is taken and they forgot to remove the ad.
It's actually a new building with dozens of apartments, and it's also close enough for me to just try my luck

Edit/Update: good thing I went, the guy was indeed there just for me.

Last edited by kxfnn; 30.10.2020 at 15:04.
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Old 30.10.2020, 16:23
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Re: Registration for apartment viewing not acknowledged

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It's actually a new building with dozens of apartments, and it's also close enough for me to just try my luck

Edit/Update: good thing I went, the guy was indeed there just for me.
Any Swiss can explain what happens?

It took me while to get used to the idea of scheduling something 3 months into the future. I was anxious to ask 2-3 days before the appointment if the thing we scheduled 3 months before was still on or not. Then I realized things said 3 months before are kept, no need to worry, just be there...on time.

What I still have trouble to understand is little commercial interactions like the one kxfn described. Not so long ago I asked a test drive for a car, never received a reply, just showed up at the time I requested and the car war ready to test. Is acknowledgement of reception with a 3-4 word email too much work?
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Old 30.10.2020, 17:07
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Re: Registration for apartment viewing not acknowledged

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Any Swiss can explain what happens?

It took me while to get used to the idea of scheduling something 3 months into the future. I was anxious to ask 2-3 days before the appointment if the thing we scheduled 3 months before was still on or not. Then I realized things said 3 months before are kept, no need to worry, just be there...on time.

What I still have trouble to understand is little commercial interactions like the one kxfn described. Not so long ago I asked a test drive for a car, never received a reply, just showed up at the time I requested and the car war ready to test. Is acknowledgement of reception with a 3-4 word email too much work?
In most of Central EU it is still a novelty to use an e-mail. /joke (almost)
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Old 31.10.2020, 15:20
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Re: Registration for apartment viewing not acknowledged

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Is acknowledgement of reception with a 3-4 word email too much work?
No, not at all. I don't see how this should be a Swiss thing though. That said, without you saying so they may not realise that you expect one. After all *they* know they received it so what exactly is your problem? (kidding)
In short: Close with stating that you expect an acknowledgement within a few days. Like, "Ich freue mich auf Ihre Bestätigung in den nächsten Tagen".
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