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-   -   is it normal regie asks me to buy a new activated carbon filter (https://www.englishforum.ch/housing-general/303512-normal-regie-asks-me-buy-new-activated-carbon-filter.html)

neutralname 06.04.2021 19:51

is it normal regie asks me to buy a new activated carbon filter
 
I will give back my Geneva apartment to the verwaltung/regie soon after <4 years, they asked me to replace the activated carbon filter of the kitchen hood

one of these thingys:
https://www.fust.ch/fr/r/cuisine/app...&brand=Siemens

1. is it normal I shall buy a new one or it's their responisbility? Do I have to replace it myself or leave the new filter in the apartment is enough?

2. If I shall buy, are they at least responsible to indicate me the exact product link? I have taken a photo inside of the hood but failed to match the model/refrence numbers of the hood and the filter

Thanks

fatmanfilms 06.04.2021 19:57

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by neutralname (Post 3293290)
I will give back my Geneva apartment to the regie soon after <4 years, they asked me to replace the activated carbon filter of the kitchen hood

one of these thingys:
https://www.fust.ch/fr/r/cuisine/app...&brand=Siemens

1. is it normal I shall buy a new one or it's their responisbility? Do I have to replace it myself or leave the new filter in the apartment is enough?

2. If I shall buy, are they at least responsible to indicate me the exact product link? I have taken a photo inside of the hood but failed to match the model/refrence numbers of the hood and the filter

Thanks

They can certainly make you pay, you will save a lot of money if you can organise this yourself.

newtoswitz 06.04.2021 21:32

Re: is it normal regie asks me to buy a new activated carbon filter
 
Yes it is normal for you to replace it - these things need to be replaced quite frequently (probably once a year), so it comes under the heading of normal stuff you should do.

Why would they need to indicate the exact product link? You have access to the appliance and therefore the part number, surely you'd be better off finding it yourself online.

swisspea 06.04.2021 23:49

Re: is it normal regie asks me to buy a new activated carbon filter
 
personally, I would take out the one from the house, pop it in a bag, head down to FUST and say 'one of these please'.



They certainly should be able to order it in for you if they don't have it in stock...



Alternatively, take a picture of your item/rangehood and send it online to the customer service team of the supplier (ours is pretty much all electrolux and they certainly have problem solved for us easily).

Mrs. Doolittle 07.04.2021 01:44

Re: is it normal regie asks me to buy a new activated carbon filter
 
You can also look in the appliance manual for the model number of your hood fan and the part number for the correct filter.

When you attend the apartment handover, you will need to show that the filter is new. Sometimes it is best to just leave it in the box. Do remove the old filter and dispose it.

If you hire a professional cleaning company, they should remove the old one, replace it with the new one you provide, and the property manager will accept this.

4 years is a very long time to use the same filter, even if the outer filters have been regularly washed.

neutralname 07.04.2021 09:27

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by newtoswitz (Post 3293332)
Yes it is normal for you to replace it - these things need to be replaced quite frequently (probably once a year), so it comes under the heading of normal stuff you should do.

Why would they need to indicate the exact product link? You have access to the appliance and therefore the part number, surely you'd be better off finding it yourself online.

1. Thanks a lot 2. Because they bought it and when I moved in, there wasn't the appliance manual. I just took a photo of the inside of the hood.

Quote:

Originally Posted by Mrs. Doolittle (Post 3293383)
You can also look in the appliance manual for the model number of your hood fan and the part number for the correct filter.

When you attend the apartment handover, you will need to show that the filter is new. Sometimes it is best to just leave it in the box. Do remove the old filter and dispose it.

If you hire a professional cleaning company, they should remove the old one, replace it with the new one you provide, and the property manager will accept this.

4 years is a very long time to use the same filter, even if the outer filters have been regularly washed.

Thanks a lot! your regie left you the appliance manual? I don't have it since moving in

Mrs. Doolittle 07.04.2021 09:37

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by neutralname (Post 3293421)
1. Thanks a lot 2. Because they bought it and when I moved in, there wasn't the appliance manual. I just took a photo of the inside of the hood.



Thanks a lot! your regie left you the appliance manual? I don't have it since moving in

You should have appliance manuals but most are available online.

There should be a sticker with the model and serial number on the inside of the hood fan. Perhaps it is only visible after you remove the charcoal filter. Unless someone removed the label when cleaning the appliance it should be there. Sometimes it is near the bulbs, but well hidden.

Otherwise ask the lanlord to tell you the model number and which filter to buy.

neutralname 07.04.2021 11:20

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by Mrs. Doolittle (Post 3293425)
You should have appliance manuals but most are available online.

There should be a sticker with the model and serial number on the inside of the hood fan. Perhaps it is only visible after you remove the charcoal filter. Unless someone removed the label when cleaning the appliance it should be there. Sometimes it is near the bulbs, but well hidden.

Otherwise ask the lanlord to tell you the model number and which filter to buy.

Thanks a lot, I find the ref number inside and then find the manual online and the filter model is specified in the manual, took me 40 minutes due to the negligence of the regie. I ordered it from Amazon :msngrin:

Sinking 07.04.2021 11:42

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by neutralname (Post 3293467)
Thanks a lot, I find the ref number inside and then find the manual online and the filter model is specified in the manual, took me 40 minutes due to the negligence of the regie. I ordered it from Amazon :msngrin:

Strange ... you could not find one in Switzerland?

newtoswitz 07.04.2021 12:24

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by neutralname (Post 3293467)
negligence of the regie

Why is this negligence - did you ask them for a manual?

Realistically, who needs a manual for an extractor hood - it has an extractor fan and it probably has a light, that's it. And if you don't understand it, Google it same as everyone else does.

k_and_e 07.04.2021 12:32

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by Sinking (Post 3293484)
Strange ... you could not find one in Switzerland?

Amazon is generally cheaper.

Landers 07.04.2021 18:17

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by newtoswitz (Post 3293503)
Realistically, who needs a manual for an extractor hood

Someone who wants to replace a filter which might be specific to the model and the model number isn't available on it?

Landers 07.04.2021 18:18

Re: is it normal regie asks me to buy a new activated carbon filter
 
I had to replace one in mine recently. I googled the model number and the manufacturer went out of business in 2003. I just stuffed a cheap generic (no carbon) one from Migros in.

Sinking 07.04.2021 19:12

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by k_and_e (Post 3293506)
Amazon is generally cheaper.

True, I was just wondering if the price difference is that big.

I have never thought about ordering this kind of things from Amazon if they are available here :)

newtoswitz 07.04.2021 21:24

Re: is it normal regie asks me to buy a new activated carbon filter
 
Quote:

Originally Posted by Landers (Post 3293671)
Someone who wants to replace a filter which might be specific to the model and the model number isn't available on it?

Maybe, but with a make and an example of the extractor and the filter itself it would probably be as quick to look at pictures on Google as to use the model number.

And since it would quite likely be a Swiss-special model (i.e. a different plug for 100 CHF) the number may be less helpful.


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