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Old 15.04.2009, 14:38
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Demand rent reduction?

Ok folks,

What are my rights with regard to withholding rent?

In early March, I noticed that there was a leak coming in through one of my bedrooms ceiling. I contacted the Regie (estate agent) about it on March 9th and he arranged to have the building Concierge come take a look. When the concierge arrived on March 10th, he took a look at the leak, where it had seeped through the ceiling tiles and contacted the Regie again, The Regie arrived and told me he'd have to get a workman in to assess it.

So I gave the Regie a key to the door, and asked to be kept informed. Within 3 days I had a hole in the ceiling tiles (Approx 50cm X 30cm), and a further hole (approx 120mm Diameter) going through the concrete to whatever is above. (My apartment is in the 7th floor, and although there is a penthouse style apartment above me, I cannot be sure whether the point above this leak is internal or external, as the penthouse building is offset from the rest of the apartment building)

This hole has remained as is for the last month. Absolutely nothing has been done. I have contacted the Regie again and asked him for an update, and telling him that I will want a reduction in rent for the month, to account for the fact that the roof is leaking everytime it rains... (which would indicate that the leak is coming from an external source, possibly standing water/puddle)

The response I got was vague, at best...

-------------------------------------

Monsieur Sharkey,

Nous ne vous oublions pas. Nous sommes en train d’analyser avec un ferblantier quelle est la cause du problème afin d’y remédier. Le rapport n’est pas encore arrivé. Vous serez informé dès que possible. Merci de votre patience !



Par ailleurs, votre demande de réduction de loyer sera soumise à l’assurance, à notre entière décharge.



Avec nos meilleures salutations

-------------------------------------

So, I'd like to know if anyone has had similar issues?
What is the best way to proceed?
Am I entitled to a reduction in my rent, now that I can't effectively use one of the rooms I am paying for?
And what the hell is the Regie trying to tell me about insurance in the "entire discharge"?

Cheers,

Sharkey
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  #2  
Old 15.04.2009, 15:01
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Re: Demand rent reduction?

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So, I'd like to know if anyone has had similar issues?
What is the best way to proceed?
Am I entitled to a reduction in my rent, now that I can't effectively use one of the rooms I am paying for?
And what the hell is the Regie trying to tell me about insurance in the "entire discharge"?
sounds about right they don't move quickly in those parts. you should be entitled to a reduction for inconvenience and or damage (both of which is what the reference to insurance makes) but when you actually see could be a while! believe it or not regie's move faster than insewerance companies!

check out these people http://www.asloca.ch/ they are sort of like a citizens advice centre but for renting/housing problems and have real teeth when it comes to fighting (legal mandate/small claims court type thing). you make a 50 or 60 CHF 'contribution' and can use all of their services advice, lawyers etc throughout the year for housing issues. I think you might get a free consult the first time to see if it worth 'contributing' the CHF's
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Old 15.04.2009, 15:01
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Re: Demand rent reduction?

Contact ASLOCA http://www.asloca.ch/?q=node/63 to get advice on how to proceed. There is a possibility to withhold the rent (it is called 'consignation de loyer') to put pressure on the owner to resolve the problem and you can definitely ask for reduction of rent, but ASLOCA lawyers will be able to tell you exactly what steps to take and in what order.
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boo hiss, hole in roof, leak, reduction, regie, rent, workmen




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