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Old 08.07.2009, 00:22
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how long to get deposit back

i am moving back to the states and have a stipulation in my rental agreement for three months notice.

i have given this notice and will leave in october.

question is how long does it take for me to get my deposit back?
will it need to be transferred to a swiss account or can i have them transfer it to my US account?

i have written to the landlord about this telling her when i am leaving switzerland and asking if i could get deposit back.

obviously i need to read my contract (which is sadly in german but thankfully have some german speaking friends to help on this end)

just curious. i know in the US they say it can take 30 days to get the money back.

any feedback would be great.
thanks.
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Old 08.07.2009, 00:28
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Re: how long to get deposit back

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i am moving back to the states and have a stipulation in my rental agreement for three months notice.

i have given this notice and will leave in october.

question is how long does it take for me to get my deposit back?
will it need to be transferred to a swiss account or can i have them transfer it to my US account?

i have written to the landlord about this telling her when i am leaving switzerland and asking if i could get deposit back.

obviously i need to read my contract (which is sadly in german but thankfully have some german speaking friends to help on this end)

just curious. i know in the US they say it can take 30 days to get the money back.

any feedback would be great.
thanks.
Is your rental deposit not currently held in an account (Mietkautions)in your name at a Swiss bank?
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Old 08.07.2009, 06:54
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Re: how long to get deposit back

it is held in a separate account for deposits at the same bank the rental agency uses.

seems kind of like how they do it in the US to me anyhow where they hold deposits in interest only type accounts.

but no i don't think it is...should it be?

eeeek this should be fun.
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Old 08.07.2009, 07:04
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Re: how long to get deposit back

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it is held in a separate account for deposits at the same bank the rental agency uses.

seems kind of like how they do it in the US to me anyhow where they hold deposits in interest only type accounts.

but no i don't think it is...should it be?

eeeek this should be fun.
It took me 30 days to get my deposit back on the appartment I moved out of in Basel but it all went smoothly and I got it all back.
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Old 08.07.2009, 07:56
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Re: how long to get deposit back

leagally they can hold onto it for 1 year minus a day
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Old 08.07.2009, 10:18
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Re: how long to get deposit back

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It took me 30 days to get my deposit back on the appartment I moved out of in Basel but it all went smoothly and I got it all back.
did you get it in the country you went to or were you still in schweiz?

a year and a day. great. from the US that should be fun to try dealing with eh?

well i'll hold out for the best and expect the worst. such is life.
thanks peeps!
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Old 08.07.2009, 10:23
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Re: how long to get deposit back

Ours took a couple of months, that was a couple of months of constant phone calls to the agent, the owner, the agent, the owner etc etc this was after the owner had confirmed everything was ok at the handover but had 'forgotton' to bring the forms with him for the deposit. We think he was trying to claim to have the garden completely re-moddled as he just happened to mention to my wife a few weeks later that he had just spent xxx thousand swissys on the garden, which just happened to be the same amount as our deposit.
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Old 08.07.2009, 13:31
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Re: how long to get deposit back

I guess it depends on the agency.For me it took a month or so for the deposit to arrive in my account.. I just had to mail couple of times, to the agency, just to track! I was with EPM . i was their tenant for around one and half years.They did not deduct a single penny. I did ensure the cleaning was take care according to the standards though
Now I am with Prestige so wish me Good luck
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Old 08.07.2009, 15:08
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Re: how long to get deposit back

Seems to depend on how fast the agency / landlord want to get things sorted, or how much they want to mess you around.

My last apartment was from a well known rental company who processed everything very quickly and efficiently and the deposit was returned within a month.

A few years ago I had a private landlord in a Zurich apartment and it took several months of calling, emails and general hassle to get my money back.
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Old 15.09.2009, 10:48
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Re: how long to get deposit back

hi
i have left a large deposit on a house, which i returned on july 1st. the building was about to be torn down, so the landlord agreed it was in good condition, we signed papers etc. however he claimed he would hold on to it until the nebenkosten were sorted out (which i think is fair enough). however, now he is stalling. he says he has all the utility bills and everything to sort out how much i owe him for nebenkosten, but that it is "very complicated". given that i was the only tenant of the house, i don t believe that. he claims on top that he legally has 6 months to sort it out. is this true?
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Old 15.09.2009, 11:07
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Re: how long to get deposit back

The nebenkosten is usually a seperate matter. Usually you have to sign and give permission for that to be taken out of the deposit. You couldn't have signed before knowing the amount, surely?
They give you all the calculations and you agree if you are sure it is fair but it couldn't (or shouldn't) take months! It is usually sorted out around June/ July?
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Old 15.09.2009, 11:37
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Re: how long to get deposit back

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hi
i have left a large deposit on a house, which i returned on july 1st. the building was about to be torn down, so the landlord agreed it was in good condition, we signed papers etc. however he claimed he would hold on to it until the nebenkosten were sorted out (which i think is fair enough). however, now he is stalling. he says he has all the utility bills and everything to sort out how much i owe him for nebenkosten, but that it is "very complicated". given that i was the only tenant of the house, i don t believe that. he claims on top that he legally has 6 months to sort it out. is this true?
Is this a private owner? Is he holding the deposit in his personal account or was it placed, as it should have been, in a special account at the bank? Are the papers you signed the bank papers to release the deposit or the inspection report? Do you have copies of what you signed?

I assume you were paying Nebenkosten Akonto (on account). Were you paying any utilities directly at all? By now, the landlord should have all the bills. The meters for electricity and water should have been read when you moved out. A bill would have been sent quickly. What was the heating system, oil? If so, and the house was being torn down, the landlord would not have ordered more oil which is usually when the previous year's usage is calculated. So the oil consumption would have been known quickly, right when you moved out.

There is nothing very complicated about this at all. Just the owner is being difficult. Here is what I recommend.

Go to the finance department of the Gemeinde with your lease and all your papers and ask for the copies of the utility bills. Explain the situation. Then send the owner a registered letter with the calculations. Give him a deadline to respond. Tell him you will take matters further (landlord/tenant mediation) if he does not reply.

One letter usually does the trick.
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Old 15.09.2009, 12:07
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Re: how long to get deposit back

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The nebenkosten is usually a seperate matter. Usually you have to sign and give permission for that to be taken out of the deposit. You couldn't have signed before knowing the amount, surely?
I don't speak German, so it's a bit difficult for me. But I am sure I didn t sign what you just said. I just signed a document (which I don't have) that says that the house was in good condition when returned, which the landlord also signed. I agree this wasn't the smartest thing to do (not have a copy), but we literally were in the street because the demolition people were in the house about to get to their job.
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Old 15.09.2009, 12:16
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Re: how long to get deposit back

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Is this a private owner? Is he holding the deposit in his personal account or was it placed, as it should have been, in a special account at the bank? Are the papers you signed the bank papers to release the deposit or the inspection report? Do you have copies of what you signed?
It's a private owner, but the guy has dozens of houses/apartment complexes in Zurich. The money is on a special account under my name. Don't have copies, but it's not a release, just a statement that the house was in good condition.

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I assume you were paying Nebenkosten Akonto (on account). Were you paying any utilities directly at all?
Yes. No, I have no bills. Heating was electricity. He has confirmed that he has all the bills he needs.

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Go to the finance department of the Gemeinde with your lease and all your papers and ask for the copies of the utility bills. Explain the situation. Then send the owner a registered letter with the calculations. Give him a deadline to respond. Tell him you will take matters further (landlord/tenant mediation) if he does not reply.
Why would the finance department have any information? I would surely forget one of the utilities or the other, I suspect. I just re-read my contract, and it says "Der Mieter bezahlt daran Fr. 500.-- akonto und es wird über die effektive Kosten im Sommer 2009 eine definitive Abrechnung geben. ", which obviously looks good for me, even if summer ends only end of september. I will try that line first, but this was signed with a different landlord, the new one having bought the house in between (or something like that, because the new one works for the personal company of the first one).
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Old 30.09.2009, 11:45
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Re: how long to get deposit back

I finally managed to wrangle my bill off the landlord. Of course, I am not happy.

About heating: it looks like there were 7604 liters of oil in the citern when I came in (in October). He ordered 1000 liters more at 61.70, and I ended up using all of the 8604 liters but 2930 liters (it s a big house!), bought back from me when I left the house at the same price of 61.70. My problem with this is how to value the 7604 liters in the citern at the time of me moving in. He charges me for that 7235.15 CHF, a rate of 0.95 CHF, much higher than the other rate. It seems reasonable to me I should get charged for this the market price of when I moved in. Is this how it s done? The prices could conceivably have gone down between the moment I moved in and the moment he decided to top up with 1000l, but that moment can't have been much later than October and so the price couldn't have dropped all that much.

Water: There was a bar on the ground floor of the house. To my great horror, it seems like there is no separate counter for heating and water. The landlord thus decided to split water (new and used) and heating according to sq m. (400 for me, 180 for the bar). I was living in the house with 6 other people, so admittedly we used a lot of water, but nothing like the split the landlord is suggesting (the heating is, I guess, more disputable). There are no rules in my contract regarding this split, either in the special page the landlord drafted (because the house was about to be destroyed) or in the standard contract he used (it seems to be copyrighted, so I won't post it here, but it's the 2007 version of this:
http://www.steinerimmo.ch/pdf/dloads...ohnr%E4ume.pdf

Any advice on what to do? I have been told to contact the Mieterverband, and I probably will, but at 3.70 CHF/min, I first would like to get some opinion from the forum.
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Old 04.03.2010, 19:07
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Re: how long to get deposit back

any updates on the nebenkosten situation ?
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Old 04.03.2010, 22:45
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Re: how long to get deposit back

ah ah! yes, you all deserved an update on this, and here goes...

so the landlord had asked originally for 7,500 CHF for the Nebenkosten, while I had already paid 4,500 of those akonto. so I still owed 3,000 CHF according to him. this is all for 9 months.

i joined the mietverband (100 CHF for a year and a half), which is a great service: i got to talk for an hour to an expert, and she was very helpful. membership also gives you some form of insurance to cover legal costs (for issues arising 3 months after you joined the mietverband). their main advice was to be pro-active and offer a compromise, and she also explained to me that the law was actually pretty vague on all this. the most clear cut point is that the landlord cannot make money out of the tenants' nebenkosten, and is thus supposed to be able to justify every bill. that my landlord could do, and so the main issue shifted to how to split the bill between his two ex-tenants.

i only interacted with the landlord, not the other ex-tenant, and tried to talk down the bill (from the 8500 chf it had risen to, after we discovered a 1,000chf mistake in his computations, to his disadvantage). the situation was complicated by a few things, such as the facts that 1) house ownership had changed midway of the 9 months and finances were not crystal clear from before that 2) the new landlord had never been in the house, which had by then been destroyed (difficult to actually prove how the heating system worked) 3) the law is really very imprecise, offering only general feel-good statements of no real practical help when having to decide how to split bills between commercial and private tenants

i was advantaged by the fact that this amount of money mattered a whole lot more to me than it did to my ex-landlord, one of the biggest in zurich. hence time was more on my side.

after carefully computing what i think owed (5000 chf, the main drop being due to my refusal to pay more than 1/3 of the water bill), i offered a compromise of 5500 chf, which was accepted. so i paid 1,000 chf on top of my akonto, and my 6,000 chf deposit (plus interest) were freed.

i don't know if the landlord shifted the difference to the other tenant (which would have been completely lawful), or shouldered the hit himself.
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Old 05.03.2010, 13:02
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Re: how long to get deposit back

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ah ah! yes, you all deserved an update on this, and here goes...

so the landlord had asked originally for 7,500 CHF for the Nebenkosten, while I had already paid 4,500 of those akonto. so I still owed 3,000 CHF according to him. this is all for 9 months.

i only interacted with the landlord, not the other ex-tenant, and tried to talk down the bill (from the 8500 chf it had risen to, after we discovered a 1,000chf mistake in his computations, to his disadvantage). the situation was complicated by a few things, such as the facts that 1) house ownership had changed midway of the 9 months and finances were not crystal clear from before that 2) the new landlord had never been in the house, which had by then been destroyed (difficult to actually prove how the heating system worked) 3) the law is really very imprecise, offering only general feel-good statements of no real practical help when having to decide how to split bills between commercial and private tenants

i was advantaged by the fact that this amount of money mattered a whole lot more to me than it did to my ex-landlord, one of the biggest in zurich. hence time was more on my side.

after carefully computing what i think owed (5000 chf, the main drop being due to my refusal to pay more than 1/3 of the water bill), i offered a compromise of 5500 chf, which was accepted. so i paid 1,000 chf on top of my akonto, and my 6,000 chf deposit (plus interest) were freed.

i don't know if the landlord shifted the difference to the other tenant (which would have been completely lawful), or shouldered the hit himself.

These stories are not good, I tell you. Illegal stuff done by these landlords.
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Old 05.03.2010, 13:14
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Re: how long to get deposit back

one person i know asked for deposit to be taken in cash at the day of handing back the keys. you give me my deposit, i give you the keys.
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Old 05.03.2010, 13:45
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Re: how long to get deposit back

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ah ah! yes, you all deserved an update on this, and here goes...

so the landlord had asked originally for 7,500 CHF for the Nebenkosten, while I had already paid 4,500 of those akonto. so I still owed 3,000 CHF according to him. this is all for 9 months.

i joined the mietverband (100 CHF for a year and a half), which is a great service: i got to talk for an hour to an expert, and she was very helpful. membership also gives you some form of insurance to cover legal costs (for issues arising 3 months after you joined the mietverband). their main advice was to be pro-active and offer a compromise, and she also explained to me that the law was actually pretty vague on all this. the most clear cut point is that the landlord cannot make money out of the tenants' nebenkosten, and is thus supposed to be able to justify every bill. that my landlord could do, and so the main issue shifted to how to split the bill between his two ex-tenants.

i only interacted with the landlord, not the other ex-tenant, and tried to talk down the bill (from the 8500 chf it had risen to, after we discovered a 1,000chf mistake in his computations, to his disadvantage). the situation was complicated by a few things, such as the facts that 1) house ownership had changed midway of the 9 months and finances were not crystal clear from before that 2) the new landlord had never been in the house, which had by then been destroyed (difficult to actually prove how the heating system worked) 3) the law is really very imprecise, offering only general feel-good statements of no real practical help when having to decide how to split bills between commercial and private tenants

i was advantaged by the fact that this amount of money mattered a whole lot more to me than it did to my ex-landlord, one of the biggest in zurich. hence time was more on my side.

after carefully computing what i think owed (5000 chf, the main drop being due to my refusal to pay more than 1/3 of the water bill), i offered a compromise of 5500 chf, which was accepted. so i paid 1,000 chf on top of my akonto, and my 6,000 chf deposit (plus interest) were freed.

i don't know if the landlord shifted the difference to the other tenant (which would have been completely lawful), or shouldered the hit himself.

Sounds like a clear ripoff as he 'accepted'. I would have taken it to the arbitration board.

PS

How can the Akonto even be so high i.e CHF 500 a month ????
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