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Old 27.05.2010, 14:30
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Lime Scale at 345 CHF

A friend of mine has just left Switzerland and has received a bill for 345 CHF for final extra cleaning. The reason given for this was that there was "some limescale around the taps"!! I know (I saw it with my own eyes) that the apartment was as clean as a whistle. She literally spent days cleaning it. Any thoughts? Can she appeal or something? Is this normal?
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Old 27.05.2010, 14:34
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Re: Lime Scale at 345 CHF

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A friend of mine has just left Switzerland and has received a bill for 345 CHF for final extra cleaning. The reason given for this was that there was "some limescale around the taps"!! I know (I saw it with my own eyes) that the apartment was as clean as a whistle. She literally spent days cleaning it. Any thoughts? Can she appeal or something? Is this normal?
Being overcharged ? Most definitely yes.
Agents being overly fussy ? Yes
Limescale around taps ? Yes, hardwater is prevalent.
Leaving Switzerland ? No. Please ask your friend to seek advice.
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Old 27.05.2010, 16:23
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Re: Lime Scale at 345 CHF

Surely, this comes within the remit of normal wear and tear. Nobody can live in a place and not leave a single mark.
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Old 27.05.2010, 16:26
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Re: Lime Scale at 345 CHF

Limescale isn't wear and tear and although it's a lot of money to pay out for removing it, it's a job which has to be done before a flat is 'accepted'.
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Old 27.05.2010, 16:27
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Re: Lime Scale at 345 CHF

I want a job cleaning limescale around taps.
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Old 27.05.2010, 16:30
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Re: Lime Scale at 345 CHF

Wasnt there some kind of handover ?

At this point the agent/owner should have made it clear that it was not acceptable and your friend could have given those areas an extra clean.

Otherwise if everyone was happy at the handover (signed) then there would be no additional charges.
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Old 27.05.2010, 17:06
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Re: Lime Scale at 345 CHF

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A friend of mine has just left Switzerland and has received a bill for 345 CHF for final extra cleaning. The reason given for this was that there was "some limescale around the taps"!! I know (I saw it with my own eyes) that the apartment was as clean as a whistle. She literally spent days cleaning it. Any thoughts? Can she appeal or something? Is this normal?
Go to ASLOCA Vevey: http://www.google.ch/search?hl=en&so...+veve&gs_rfai=

If she wasn't there for the handover and agreed to pay for any additional cleaning costs, then unfortunately the answer is yes...
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Old 27.05.2010, 17:54
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Re: Lime Scale at 345 CHF

As an aside, can anyone offer any information on the very best way to eradicate the limescale? Thank you!!
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Old 27.05.2010, 18:18
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Re: Lime Scale at 345 CHF

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As an aside, can anyone offer any information on the very best way to eradicate the limescale? Thank you!!
I used a gel (Kilrock) in the UK, much better than liquids as you could paste it on the underside of taps and all sorts of nooks and crannies... You could tell it was working, it nearly choked me with the chemical reaction...nothing too serious, just a sign that it was working well...

Haven't looked for it over here... but if you see it , grab it.
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Old 27.05.2010, 18:25
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Re: Lime Scale at 345 CHF

If it's not a lot, then just vinegar, let it work in and a "cleaning" toothbrush is all you need. It's also the most natural method of cleaning it!! I just did mine last week, came up clean as a whistle.
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Old 27.05.2010, 23:50
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Re: Lime Scale at 345 CHF

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As an aside, can anyone offer any information on the very best way to eradicate the limescale? Thank you!!
There are various products on the market (i.e. Durgol) that take care of this but you have to be careful to follow the instructions particularly by not leaving them on too long and rinsing afterwards. Toothpicks are useful when a sponge is just too awkward. Some surfaces will be ruined if the product comes into contact with them. There are warnings on the bottle. They also tend to irritate your skin so gloves are recommended. Also, never mix this with any other cleaner.

It is a lot easier to deal with if cleaned regularly rather than infrequently leavimg a build up to deal with.

I am glad I live in a village where we hardly have this problem. The previous village where we lived was the exact opposite and it was awful.
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