Go Back   English Forum Switzerland > Help & tips > Insurance
Reply
 
Thread Tools Display Modes
  #1  
Old 05.01.2011, 13:29
Newbie 1st class
 
Join Date: Oct 2009
Location: Zurich
Posts: 11
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
robindesbois has no particular reputation at present
Apartment broken into - what is my coverage for the broken balcony door/window?

Hi,

Had the good fortunate of having my apartment broken into during the holidays.
Does anyone know if the cost of repairing the balcony window is covered? I have a standard policy from Nationale Suisse. How can I tell if it is covered?

Thanks
Robin
Reply With Quote
  #2  
Old 05.01.2011, 13:31
Ittigen
Guest
 
Posts: n/a
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

How long is a piece of string? Maybe ask the person whom sold you the policy?
Reply With Quote
  #3  
Old 05.01.2011, 13:31
kevlegs's Avatar
Forum Veteran
 
Join Date: Jan 2009
Location: Far far away
Posts: 2,180
Groaned at 3 Times in 3 Posts
Thanked 1,324 Times in 700 Posts
kevlegs has a reputation beyond reputekevlegs has a reputation beyond reputekevlegs has a reputation beyond reputekevlegs has a reputation beyond reputekevlegs has a reputation beyond reputekevlegs has a reputation beyond repute
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

The first thing to do is call them to see if it's covered.
Reply With Quote
  #4  
Old 05.01.2011, 13:37
economisto
Guest
 
Posts: n/a
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Quote:
View Post
The first thing to do is call them to see if it's covered.
And then they will "open a case" with a special case reference number and send you a form for you to complete with all the details of things you're claiming for. Be careful to be truthful and unambiguous with this form.
Reply With Quote
This user would like to thank for this useful post:
  #5  
Old 05.01.2011, 13:39
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 8,545
Groaned at 19 Times in 18 Posts
Thanked 18,742 Times in 5,994 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Robin, do you own or rent?

Broken glass is covered under my Gebaudversicherung, not my Privathaftpflicht.

As everyone else is advising, best to check with your agent.
Reply With Quote
  #6  
Old 05.01.2011, 13:47
Mimster's Avatar
Member
 
Join Date: Aug 2010
Location: Thalwil
Posts: 159
Groaned at 2 Times in 2 Posts
Thanked 108 Times in 60 Posts
Mimster has no particular reputation at present
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Hi Robin,

Very sorry to hear that. That really sucks!

Make sure you have the police report. When I got broken into (over a long weekend during the Easter holidays), after calling the police and making a report, I called my landlord. My landlord's insurance took care of the broken windown where they broke in (within 24 hours) and my own insurance (Privathaftpfhicht) took care of what was stolen based on policy terms and conditions. Hope this helps. Good luck with that.

Last edited by Mimster; 05.01.2011 at 13:47. Reason: minor typos
Reply With Quote
The following 3 users would like to thank Mimster for this useful post:
  #7  
Old 06.01.2011, 13:41
Newbie 1st class
 
Join Date: Oct 2009
Location: Zurich
Posts: 11
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
robindesbois has no particular reputation at present
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Hi everyone

Thanks for your response.
I checked with my broker from Nationale Suisse, he tells me the cost of the repair is included and I should put it on the claim form.

In your experiences, how complex is the claims process? Do you just send the form and you're then paid for it relatively simply / quickly? or is it a long drawn out process with lots of requests for original receipts, etc.

Thanks
Robin
Reply With Quote
  #8  
Old 06.01.2011, 13:51
Forum Legend
 
Join Date: Jun 2008
Location: Zurich
Posts: 5,580
Groaned at 186 Times in 145 Posts
Thanked 11,655 Times in 3,933 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Quote:
View Post
Hi,

Had the good fortunate of having my apartment broken into during the holidays.
Does anyone know if the cost of repairing the balcony window is covered? I have a standard policy from Nationale Suisse. How can I tell if it is covered?

Thanks
Robin
Comparis gives a brief description of what is covered here http://en.comparis.ch/hausrat-versic...diebstahl.aspx
Better is to call your insurance agent
Reply With Quote
  #9  
Old 06.01.2011, 15:14
Forum Veteran
 
Join Date: Apr 2007
Location: Zurich
Posts: 1,201
Groaned at 3 Times in 3 Posts
Thanked 571 Times in 369 Posts
axman has an excellent reputationaxman has an excellent reputationaxman has an excellent reputationaxman has an excellent reputation
Re: Apartment broken into - what is my coverage for the broken balcony door/window?

Quote:
View Post
Hi everyone

Thanks for your response.
I checked with my broker from Nationale Suisse, he tells me the cost of the repair is included and I should put it on the claim form.

In your experiences, how complex is the claims process? Do you just send the form and you're then paid for it relatively simply / quickly? or is it a long drawn out process with lots of requests for original receipts, etc.

Thanks
Robin
There was a discussion on this recently:

Insurance claims for theft: what to do when you can't provide proof of ownership?
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Door/Window Stoppers cptncool Housing in general 2 05.08.2010 16:12
EF is broken PlantHead Forum support 15 14.07.2010 12:34
haftpflichtversicherung & broken window p42 Insurance 1 06.02.2010 14:53
broken door, who is responsible? tolalala Housing in general 7 30.06.2009 11:34
apartment broken on Kernstrasse on 31/12/2008 pifoux2000 Other/general 1 23.01.2009 10:47


All times are GMT +2. The time now is 00:40.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0