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Old 06.02.2012, 16:44
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Does the insurance company has the right to stop or change my contract/policy?

Recently my insurance company had notified me that they want to change the content of my contract, which means they want to cancel the parking insurance for my car, since I have made 4-5 places repairs using the parking insurance.

To be frank, the repairing for the 4-5 places only cost 600-700 CHF in total, since they are tiny scratch. The insurance company did not notify me that this repair may lead to any change of my contract.

Now the insurance company has sent me a new contract offer which delete the parking insurance and raise the price for the contract. They told me that I only have two options: to accept the new contract with higher price or no contract.

What should I do then?
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Old 06.02.2012, 16:57
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Recently my insurance company had notified me that they want to change the content of my contract, which means they want to cancel the parking insurance for my car, since I have made 4-5 places repairs using the parking insurance.

To be frank, the repairing for the 4-5 places only cost 600-700 CHF in total, since they are tiny scratch. The insurance company did not notify me that this repair may lead to any change of my contract.

Now the insurance company has sent me a new contract offer which delete the parking insurance and raise the price for the contract. They told me that I only have two options: to accept the new contract with higher price or no contract.

What should I do then?
Your a bad risk, I doubt any other co will touch you! If you keep claiming on any insurance they will not invite renewal.
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Old 06.02.2012, 17:15
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Re: Does the insurance company has the right to stop or change my contract/policy?

Yes they do, in their view you are a bad risk, as you have claimed several times.
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Old 06.02.2012, 17:20
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Re: Does the insurance company has the right to stop or change my contract/policy?

Of course they have the right. It's very important you check the small print of your Insurance. For instance my Insurance with La Mobilière states clearly that I can make a parking damage claim by year without affecting my policy or premium. (mind you I've never claimed).
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Old 07.02.2012, 16:47
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Re: Does the insurance company has the right to stop or change my contract/policy?

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Your a bad risk, I doubt any other co will touch you! If you keep claiming on any insurance they will not invite renewal.
Because i want to sell my car, so i make the claims. but they are tiny scratches, such as mirror cap scratched by a moto's mirror or handle, only left a dark spot. If i knew this will affect my contract, i can find a garage and do the repair....
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Old 07.02.2012, 16:48
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Re: Does the insurance company has the right to stop or change my contract/policy?

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Of course they have the right. It's very important you check the small print of your Insurance. For instance my Insurance with La Mobilière states clearly that I can make a parking damage claim by year without affecting my policy or premium. (mind you I've never claimed).
It's my fault, I have never read the small print, and i don't understand french. The agent tells me that the contract is good,of course with good price, so i signed....
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Old 07.02.2012, 16:49
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Re: Does the insurance company has the right to stop or change my contract/policy?

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Yes they do, in their view you are a bad risk, as you have claimed several times.
just 4 claims in one time......

Bad risk ...
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Old 07.02.2012, 16:59
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Re: Does the insurance company has the right to stop or change my contract/policy?

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just 4 claims in one time......

Bad risk ...
Four separate claims or one claim for four different things (e.g. a scratch, a dent, a replacement part, a cracked windshield)? I can't see them dropping you for one but I can easily see them dropping you for making four claims in a short period of time. I can also see them doing this if these four items are not related to a single accident but you just wanted to improve the looks of your vehicle before, say, selling it.
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Old 07.02.2012, 17:04
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Re: Does the insurance company has the right to stop or change my contract/policy?

we had the same problem with ours.........but it was for 3 cracked windscreens, unlucky or what but there is noting you can do to stop a car or truck throwing up a stone............our company wanted to put up premium by 1000chf so we told them to shove it...we went to zurichconnect, spoke to david and it was all sorted there and then AND we saved 400chf too !!!...my advice....shop around before you get to the decision deadline
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Old 07.02.2012, 17:11
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Re: Does the insurance company has the right to stop or change my contract/policy?

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we had the same problem with ours.........
try breaking 3 windshields with your new provider and find out how quickly your rates go up. they'll all do it. it's not a 'problem'. it's a business decision.
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Old 07.02.2012, 17:18
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Re: Does the insurance company has the right to stop or change my contract/policy?

in this case, i'm also saving the money for my buyers
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Four separate claims or one claim for four different things (e.g. a scratch, a dent, a replacement part, a cracked windshield)? I can't see them dropping you for one but I can easily see them dropping you for making four claims in a short period of time. I can also see them doing this if these four items are not related to a single accident but you just wanted to improve the looks of your vehicle before, say, selling it.
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Old 07.02.2012, 17:18
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Re: Does the insurance company has the right to stop or change my contract/policy?

now i understand "business"
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try breaking 3 windshields with your new provider and find out how quickly your rates go up. they'll all do it. it's not a 'problem'. it's a business decision.
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Old 07.02.2012, 17:29
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Re: Does the insurance company has the right to stop or change my contract/policy?

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now i understand "business"
you're learning. like it or not, the insurance business model isn't to be a savings account. if you come back to them 'too often', they'll simply decide that you aren't a customer that makes them profitable.
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Old 07.02.2012, 17:29
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Re: Does the insurance company has the right to stop or change my contract/policy?

your insurance had no deductible (excess)??

you seriously made 4 claims on your insurance totaling 700chf???

and you're wondering why they are dropping you???
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Old 07.02.2012, 17:31
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Re: Does the insurance company has the right to stop or change my contract/policy?

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It's my fault, I have never read the small print, and i don't understand french. The agent tells me that the contract is good,of course with good price, so i signed....
Too late now- so no point crying after spilt milk

BUT NEVER EVER EVER SIGN A CONTRACT WITHOUT UNDERSTANDING IT FULLY, INCLUDING THE SMALL PRINT here, there or anywhere. So many threads here are about people who get into much bigger trouble than you, doing just that. Be it about employment, Insurance, health cover, accommodation, gyms, etc, etc.
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Old 07.02.2012, 20:11
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Re: Does the insurance company has the right to stop or change my contract/policy?

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Too late now- so no point crying after spilt milk

BUT NEVER EVER EVER SIGN A CONTRACT WITHOUT UNDERSTANDING IT FULLY, INCLUDING THE SMALL PRINT here, there or anywhere. So many threads here are about people who get into much bigger trouble than you, doing just that. Be it about employment, Insurance, health cover, accommodation, gyms, etc, etc.
If I had 1 franc for every time we have said that on this forum I would have stopped working a while back, but it doesn't seem to change....

Many insurance policies also give you the opportunity to cancel a contract after settlement of a claim (which applies to both the insured and insurer).
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Old 07.02.2012, 20:14
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Re: Does the insurance company has the right to stop or change my contract/policy?

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It's my fault, I have never read the small print, and i don't understand french. The agent tells me that the contract is good,of course with good price, so i signed....
So you signed something you dont understand based on the recommendation of the guy that sold it to you

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Old 07.02.2012, 20:14
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Re: Does the insurance company has the right to stop or change my contract/policy?

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try breaking 3 windshields with your new provider and find out how quickly your rates go up. they'll all do it. it's not a 'problem'. it's a business decision.
this was something we discussed at length and were assured that it would not
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Old 07.02.2012, 20:21
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Re: Does the insurance company has the right to stop or change my contract/policy?

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It's my fault, I have never read the small print, and i don't understand french. The agent tells me that the contract is good,of course with good price, so i signed....
Absolutely correct there is no excuse for not reading the contract and its not as though you can't get it interpreted. Anyone living here who doesnt bother to either use an online language interpreter or to take the contract to a native speaker deserves what comes to them.
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Old 07.02.2012, 21:17
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Re: Does the insurance company has the right to stop or change my contract/policy?

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we had the same problem with ours.........but it was for 3 cracked windscreens, unlucky or what but there is noting you can do to stop a car or truck throwing up a stone............our company wanted to put up premium by 1000chf so we told them to shove it...we went to zurichconnect, spoke to david and it was all sorted there and then AND we saved 400chf too !!!...my advice....shop around before you get to the decision deadline
Hey Viclady

p.s we are not connect 'tho.. Connect is kinda the younger brother, purely web and call centre based, part of the company
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