Hi all
I just joined the forum after using it for some while finding some much useful information.
And now I think it is my turn to give a little back - I tried searching and only found one thread about using the Haftpflichtversicherung when moving out of a rented apartment.
So the story in short:
We have just moved out of a lovely apartment in favour of another lovely apartment but were a bit nervous for the inspection with the landlord as our children had been quite rough to several walls and the wooden floor (not intentionally as they are only 2 and 4, but by different accidents - they are after all boys

).
The inspection went actually quite ok but we ended up with a bill of just below 3000 CHF for the damages made to the walls and floor.
However I had heard "rumours" about using the insurance to cover the costs.
So I took a bunch of pictures and e-mailed them off to our insurance together with a short description.
And after a very short procedure we were paid out the full amount minus our deductible of 200 CHF!!
Besides the pictures the insurance only needed the final settlement for the Mieterkautionskonto and the Ausgabeprotokol.
So a very nice experience and what I dreaded could cost us a fortune was not so bad after all.
Have a lovely 1. August!
KR
Claus