Go Back   English Forum Switzerland > Help & tips > Insurance  
Reply
 
Thread Tools Display Modes
  #1  
Old 03.07.2008, 19:02
Castro's Avatar
la mod
 
Join Date: Nov 2007
Location: Basel-Land of Smiles
Posts: 5,324
Groaned at 106 Times in 84 Posts
Thanked 15,649 Times in 5,022 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Insurance estimate for damages to furniture

During my move the removal men seriously damaged a leather sofa suite (all three pieces) and they also scratched several pieces of wooden furniture as they lugged it up 4 flights of stairs.

I've just received the insurance claim form (Baloise) and it asks me to provide an estimate for the repair of the damaged goods. I am not sure where to start. Shall I try and find a leather upholsterer and a carpenter and ask them to quote for the repair, and if so, is their any minimum requirement in terms of the kind of tradesperson who can provide an insurance estimate and do I need more than one estimate?

Thanks in advance
Reply With Quote
  #2  
Old 03.07.2008, 19:13
HAT's Avatar
HAT HAT is offline
Forum Veteran
 
Join Date: Sep 2006
Location: Zurich near Zug
Posts: 1,251
Groaned at 82 Times in 48 Posts
Thanked 703 Times in 373 Posts
HAT is considered knowledgeableHAT is considered knowledgeableHAT is considered knowledgeable
Re: Insurance estimate for damages to furniture

Quote:
View Post
During my move the removal men seriously damaged a leather sofa suite (all three pieces) and they also scratched several pieces of wooden furniture as they lugged it up 4 flights of stairs.

I've just received the insurance claim form (Baloise) and it asks me to provide an estimate for the repair of the damaged goods. I am not sure where to start. Shall I try and find a leather upholsterer and a carpenter and ask them to quote for the repair, and if so, is their any minimum requirement in terms of the kind of tradesperson who can provide an insurance estimate and do I need more than one estimate?

Thanks in advance
Take some photos, goto an estabilished repair shop or ask a furniture shop for referral.

Then ask them for repair costs or cost to replace.
Take these 2 numbers and photos and go back to the transport company.

Normally the transport company has insurance and they will pay up (the lower of the 2)

HAT
Reply With Quote
  #3  
Old 03.07.2008, 20:03
sandaleen's Avatar
Senior Member
 
Join Date: Aug 2007
Location: Mellingen, Aargau
Posts: 432
Groaned at 3 Times in 3 Posts
Thanked 149 Times in 97 Posts
sandaleen has earned the respect of manysandaleen has earned the respect of manysandaleen has earned the respect of many
Re: Insurance estimate for damages to furniture

sorry for you damage, had exactly the same situation! our problem was that we couldnt find a place to take the pictures to so we send the photos to the insurance company and asked them to send one of their approved furniture experts to come and do an assessment.
they did, and we've been paid out.
hope that helps...
SD
Reply With Quote
  #4  
Old 03.07.2008, 20:44
Caroline's Avatar
Senior Member
 
Join Date: Mar 2007
Location: Aroond these parts
Posts: 324
Groaned at 1 Time in 1 Post
Thanked 74 Times in 49 Posts
Caroline has earned some respectCaroline has earned some respect
Re: Insurance estimate for damages to furniture

Similar happened to me when I moved from UK to Basel a couple of years ago. Pickfords (the useless twunts) insisted that they needn't remove the bed bit from very heavy,large sofa bed to get it out the front door. Consequently they ripped the leather on either side along with sh*t load of other damage which I didn't know anything about until furniture was unpacked 3 months later. When the fell-mi-laddy came around to assess all the damage, I made it quite clear that they could try to make 'good' the other damages but the leather sofa had to be fully reimbursed as I would not accept a repair. It caused loads of bother and paperwork and I waited, waited, waited but 'cos I dug my heels they completely reimbursed me in full for everything (took 3 months). Its a right pain in the ar*e when the 'professional' movers mess it up so I hope you strike a hard bargain and get whats fair.
__________________
Completely hatstand!
Reply With Quote
  #5  
Old 16.05.2011, 16:35
Cybersuz's Avatar
Member
 
Join Date: Aug 2009
Location: Dottikon Aargau
Posts: 235
Groaned at 2 Times in 2 Posts
Thanked 113 Times in 55 Posts
Cybersuz is considered knowledgeableCybersuz is considered knowledgeableCybersuz is considered knowledgeable
Re: Insurance estimate for damages to furniture

This is the only similar thread I could find, so giving it a bump to see if someone can help me.

We want to claim against our moving company (UMzug 4) for damages and breakages etc. They are refusing to acknowledge our claim and will not send form or anything for us to claim.

They say we only had 30 days to claim but the Swiss law (Schweizerischem Obligationenrecht (Frachtvertrag))for moving companies and claims against them clearly states that we have 1 year to lodge a claim.

What do we do now, they refuse to answer our emails or speak us at all.

Any help appreciated!
.
Reply With Quote
  #6  
Old 16.05.2011, 17:09
Mimster's Avatar
Member
 
Join Date: Aug 2010
Location: Thalwil
Posts: 159
Groaned at 2 Times in 2 Posts
Thanked 108 Times in 60 Posts
Mimster has no particular reputation at present
Re: Insurance estimate for damages to furniture

Try to call your house insurance and ask them to help. I know that part of the selling point when I did my insurance package with AXA Winterthur was not just what is insured but that they were willing to do the admin and legwork. This means that they could reimburse you first and then go after the moving company to get their money back.

Take lots of photos with time stamp, keep all written correspondences and record dates and name of the persons that you spoke to via phone and notes on what was discussed and agreed (follow up with email is always good as well).

Good luck, sorry that your stuff got damaged...another good reason why moving is a pain.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Where to get Renters insurance / personal liability insurance axelino Insurance 7 04.01.2011 00:27
Health Insurance vs. Travel Insurance abbey712 Insurance 7 07.01.2010 07:01
Salary estimate for Quant Analyst? iamcanadian Employment 18 09.08.2007 21:40
health insurance or travel insurance?? Alinajane Insurance 7 27.04.2007 17:33
Negotiation estimate when buying a car gokceozel1989 Transportation/driving 2 17.02.2007 19:49


All times are GMT +2. The time now is 20:38.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0