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23.11.2017, 19:49
| Member | | Join Date: Sep 2016 Location: zürich
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| | Telephone calls for health insurance
Hello,
like every year, i receive almost every day telephone calls to convince me to change my insurance provider.
I changed only once in the past and always picked the cheapest, and decent one I could find on comparis.
In my case (30year healthy guy), it was assura for the last years. I usually refuse those calls but this time i took it and told the guy i was paying 190fr / month (which is wrong, i checked it's around 250 next year) for 2500 franchise and standard model.
This guy told me I could get another provider + supplementary insurance for less than that. They dont want to send documentation but just take appointments in person. Is this a scam ? I was always told that the best offers are found with comparis (which I understand is private and has to make money somehow, has competitors, and probably does not show all providers).
thanks
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23.11.2017, 19:59
|  | Forum Legend | | Join Date: Nov 2007 Location: Zurich area
Posts: 13,712
Groaned at 107 Times in 97 Posts
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| | Re: Telephone calls for health insurance
The guys from "Gesundheitsdienst Schweiz"? Suckers, Scammer, Cheats and total Frauds. Dishonest from the beginning to the very end.
They will sign you up for costly supplementary insurance. No money can be made with offering and signing people up for the compulsory part.
ALL providers and premiums for the compulsory part can be found at the official government website: https://www.priminfo.admin.ch/de/praemien
PS: I do not care about beeing sued for libel or any other repercussion. The company officially does not exists https://www.zefix.admin.ch | The following 3 users would like to thank aSwissInTheUS for this useful post: | | 
23.11.2017, 20:21
| | Re: Telephone calls for health insurance
Just disconnect the talk when you find out it is an insurance, they never call you for your interests, but strictly for their own.
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14.12.2017, 20:19
| Newbie | | Join Date: Jul 2016 Location: Basel
Posts: 8
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| | Re: Telephone calls for health insurance
I would like to know how they got my wife's mobile number ?
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14.12.2017, 20:37
|  | Forum Legend | | Join Date: Nov 2007 Location: Zurich area
Posts: 13,712
Groaned at 107 Times in 97 Posts
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| | Re: Telephone calls for health insurance | Quote: | |  | | | I would like to know how they got my wife's mobile number ? | | | | | Option 1) War Dialing.
Option 2) The data got "stolen" from her current insurance provider.
Question,what is her current provider?
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14.12.2017, 20:42
|  | Moderately Dutch | | Join Date: May 2011 Location: Zurich
Posts: 12,749
Groaned at 406 Times in 344 Posts
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| | Re: Telephone calls for health insurance
Had that as well. My cell phone number is unlisted so either a good guess or someone at the current insurance leaked it.
Just hung up and blocked that number
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14.12.2017, 21:29
| | Re: Telephone calls for health insurance
I have a contact in my address book called "Call Center" .. Calls from it are blocked.
Anytime I receive a call from a number I don't recognise I ignore it and then check it on tel.search.ch or google it.. Most times it's listed as a call centre or a spammer..
So you guessed it, I add the number to the blocked contact called "call centre". I've never actually spoken to any of them.
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15.12.2017, 00:13
| Forum Veteran | | Join Date: Feb 2009 Location: Geneva
Posts: 823
Groaned at 29 Times in 14 Posts
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| | Re: Telephone calls for health insurance
I just dont answer any calls that aren't from contacts. If its a genuine caller they'll leave a voucemail.
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31.01.2019, 15:03
| Senior Member | | Join Date: Aug 2007 Location: zh
Posts: 457
Groaned at 18 Times in 12 Posts
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| | Re: Telephone calls for health insurance | Quote: | |  | | | So you guessed it, I add the number to the blocked contact called "call centre". I've never actually spoken to any of them. | | | | | Is there any way these people can be stopped? I wonder if reporting these number(s) to the police would produce anything? Are they not breaking some law? I get called every now and then from a non-existing "Zurich's info centre" even if I keep adding the numbers to the ignore list. Every time I ask them (first politely and then less so) to remove my number from their record and all they can say is "I will leave a note", so annoying...
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31.01.2019, 15:44
| | Re: Telephone calls for health insurance
Just tell them you got aids and are on Chf 3k/month of anti-viral drugs, usually works
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31.01.2019, 16:25
| Forum Legend | | Join Date: Oct 2014 Location: Nyon
Posts: 8,052
Groaned at 510 Times in 376 Posts
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| | Re: Telephone calls for health insurance | Quote: |  | | | Just tell them you got aids and are on Chf 3k/month of anti-viral drugs, usually works | | | | | ... and you are pregnant and have have prostate cancer
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31.01.2019, 17:05
|  | Forum Legend | | Join Date: Feb 2007 Location: London
Posts: 6,433
Groaned at 38 Times in 37 Posts
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| | Re: Telephone calls for health insurance
I get a call from them every month or 2, as soon as I hear "health insurance" in whatever language I just say "No!" and hang up. I then add their number to a contact called "Insurance Scam" so I know not to answer it. (I also add all the Expat financial advice numbers in there)
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31.01.2019, 17:12
|  | Member | | Join Date: Aug 2018 Location: Zürich
Posts: 202
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| | Re: Telephone calls for health insurance
I always tell them that my employer pays my health insurance premium so i am not interested in changing the provider. It works and i noticed that the calls became less and less. It's true in my case, but anybody could use this excuse.
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31.01.2019, 22:18
|  | Modulo 2 | | Join Date: Oct 2008 Location: Baselland
Posts: 16,172
Groaned at 346 Times in 299 Posts
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| | Re: Telephone calls for health insurance | Quote: | |  | | | Is there any way these people can be stopped? I wonder if reporting these number(s) to the police would produce anything? Are they not breaking some law? I get called every now and then from a non-existing "Zurich's info centre" even if I keep adding the numbers to the ignore list. Every time I ask them (first politely and then less so) to remove my number from their record and all they can say is "I will leave a note", so annoying... | | | | | At one time, if you put the number into whitepages.ch, and they considered it to be a spam number, they offered a form that you could fill in to gather evidence to present to the Bundesrat or something, to press for a change in the law.
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31.01.2019, 22:18
|  | Forum Legend | | Join Date: Jan 2009 Location: Geneva
Posts: 4,002
Groaned at 69 Times in 50 Posts
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| | Re: Telephone calls for health insurance | Quote: | |  | | | I always tell them that my employer pays my health insurance premium so i am not interested in changing the provider. It works and i noticed that the calls became less and less. It's true in my case, but anybody could use this excuse. | | | | | So do i! Same with phone, internet... anything really | 
01.02.2019, 07:40
| | Re: Telephone calls for health insurance | Quote: | |  | | | I always tell them that my employer pays my health insurance premium so i am not interested in changing the provider. It works and i noticed that the calls became less and less. It's true in my case, but anybody could use this excuse. | | | | | Ooh! That’s a top tip. I’m giving that a go next time they call, too! | 
01.02.2019, 08:43
|  | Forum Legend | | Join Date: Oct 2006 Location: canton ZH
Posts: 13,129
Groaned at 218 Times in 182 Posts
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| | Re: Telephone calls for health insurance
Lately it is kind of amusing. When they call me (on the handy, which is a no. I keep rather private) the first thing I say very firmly is "where did you get this number?" And boom, they hang up!
Makes me laugh every time. When did life get so easy again? | 
01.02.2019, 09:02
| | Re: Telephone calls for health insurance | Quote: | |  | | | I have a contact in my address book called "Call Center" .. Calls from it are blocked.
Anytime I receive a call from a number I don't recognise I ignore it and then check it on tel.search.ch or google it.. Most times it's listed as a call centre or a spammer..
So you guessed it, I add the number to the blocked contact called "call centre". I've never actually spoken to any of them. | | | | | Why so complicated? On android at least simply long press on the number then block. Done.
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06.02.2019, 12:00
| | Re: Telephone calls for health insurance | Quote: |  | | | Ooh! That’s a top tip. I’m giving that a go next time they call, too!  | | | | | WTF?? This morning I've had FIFTEEN calls about health insurance. About half of them were just dead air when I answered the phone. The last one I just bellowed down the phone "leave me alone!!" well, the Anglo-Saxon version of it (I'm not proud of myself  ).
I'm normally scrupulous at giving my mobile number out but they seem to have got hold of it somehow.
I've blocked every number as it came up but it's like whack-a-mole... | 
12.02.2019, 12:33
|  | Forum Legend | | Join Date: Oct 2006 Location: canton ZH
Posts: 13,129
Groaned at 218 Times in 182 Posts
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| | Re: Telephone calls for health insurance | Quote: |  | | | WTF?? This morning I've had FIFTEEN calls about health insurance. About half of them were just dead air when I answered the phone. The last one I just bellowed down the phone "leave me alone!!" well, the Anglo-Saxon version of it (I'm not proud of myself  ).
I'm normally scrupulous at giving my mobile number out but they seem to have got hold of it somehow.
I've blocked every number as it came up but it's like whack-a-mole...  | | | | | They were probably speechless when they realized they are two months late with their call.
Who changes health insurance in Ferbruary?!
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