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Old 16.11.2018, 21:33
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Re: Insurer refusing to pay for drugs

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Assume this is the basic medical insurance?

By chance i was looking through mine today and the supplemental says that it covers drugs not included in the basic if prescribed by a doctor.
No, I have supplementary cover which states that in addition to the medicines on the statutory list “+ Medically indicated medication (within the indication) which is not covered by basic insurance”
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  #22  
Old 16.11.2018, 22:03
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Re: Insurer refusing to pay for drugs

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Assume this is the basic medical insurance?

By chance i was looking through mine today and the supplemental says that it covers drugs not included in the basic if prescribed by a doctor.
If you are posting to me then this was/is not my basic medical insurance.
Indeed the supplemental says that it covers drugs not included in the basic if prescribed by a doctor but there are also lists.
It is not an open season, open cheque book that you can have everything paid.

Moral of the story is "always ask your Krankenkasse before committing to a treatment" Do not assume!
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Old 23.11.2018, 21:12
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Re: Insurer refusing to pay for drugs

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Ombudstelle Krankenkasse:
https://www.om-kv.ch
Be advised that the Ombudsmann is no judge, there won't be a verdict of sorts or anything binding any party is obliged to follow. Their job is to find a solution agreeable for both parties, no more no less.
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