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Old 02.12.2019, 11:10
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Choosing a Doctor

Hello,

I recently moved to Switzerland (about a month ago) and I just got my insurance but have not chosen a base doctor. I am unsure about how the process to select a doctor works. I have seen some names online but i am unsure if you select them randomly or you contact them to see if they would be available to be your base doctor. Has anyone had experience on this subject?

Thanks in advanced for the kind help!

Estefany
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Old 02.12.2019, 11:13
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Re: Chosing a Doctor

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Hello,

I recently moved to Switzerland (about a month ago) and I just got my insurance but have not chosen a base doctor. I am unsure about how the process to select a doctor works. I have seen some names online but i am unsure if you select them randomly or you contact them to see if they would be available to be your base doctor. Has anyone had experience on this subject?

Thanks in advanced for the kind help!

Estefany

Do you have to choose a specific doctor for your insurance or are you free to choose? If the insurance has the requirement that you need to go for one doctor first, they will normally send you a list to choose from.
Just make sure they take on new patients (give them a call)?
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Old 05.12.2019, 14:31
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Re: Chosing a Doctor

To find a home doctor can take up to a few months if you are not recommended by an existing patient, from my experience, I had to call all doctors in my area and managed to make an initial appointment 3 months later. it is true that a lot of them are so flat out they don't accept new patients. it's better to get it organised soon than later, good luck!
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Old 29.01.2020, 15:14
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Re: Chosing a Doctor

1) Proximity to your house
I highly recommend to locate doctors in an interactive map using doctorfmh.ch. You can find all the doctors, their fields of experience and their contact details in CH with their locations on a map.

2) Field of experience
For the basic insurances, I recommend you to select a very general field like "General Practitioner" or an expert in "General Internal Medicine". Do not choose a very specific area like "neurology or pyhsicology" since you might be obligated to see your family doctor first even if you have a sore throat and an expert in a very specific field would always forwards you to a hospital or another doctor, which you will lose time.

3) Aggreement with the insurance company
You can filter the doctors from comparis.ch according to their agreements with your insurance company. But remember to double-check it by comparing the names from the doctors list from the insurance company's website.

4) Accepting new patients
Despite you can filter it from the comparis.ch, the information might not be up-to-date. That's why you should shortlist a few doctors and you should ask for their availability by calling or visiting them.

5) Hospital or private clinic
We called doctors from the hospitals but they asked for a complete health history before accepting us. That's why we chose an internal medicine expert having his own clinic. They can do some basic blood tests in their own clinic and saving us time.

Hope it helps.
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Old 29.01.2020, 20:41
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Re: Chosing a Doctor

1) Yes. Look up not only the route by car but also by public transport, including the walking distance from bus-stop to door, at either end of the journey, which can be relevant when you are not well. I once chose a doctor's practice which involved a few more stops by public transport but less walking, and when I had an injury I was very glad of that decision.

6) Ask for recommendations from your neighbours, your building's caretaker, if you have children the teachers and parents at school, or any other person with whom you have managed to establish contact who lives near your home.

4) To help to get accepted in a practice, ask those same people not only for a recommendation, but also (if you feel you have enough of a rapport with them) whether they would be kind enough to recommend you, or to phone (as they are known in the practice) to make the first appointment for you.
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Old 29.01.2020, 21:01
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Re: Chosing a Doctor

Choose a doctor who will :
Accept you as a patient
Speak your language
Is in easy reach
Is approved by your insurer if required.

In my experience I had free choice of doctors but since I liked my generalist, I changed to the GP model.. However the doctor was not on the list.. So I called the insurer and they simply added her to the list. So that's worth a try if you find somebody you like and they're not listed.
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Old 29.01.2020, 21:01
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Re: Chosing a Doctor

We don't have a GP, we use a walk in centre in Basel. It's proven to be fine for us, no problems with getting referrals etc. I've had one for an ENT specialist, my OH for a colorectal specialist and for a chest problem he had after flu a year ago.

I have a gynaecologist and she refers me for all things female.
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Old 29.01.2020, 21:03
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Re: Chosing a Doctor

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In my experience I had free choice of doctors but since I liked my generalist, I changed to the GP model.. However the doctor was not on the list.. So I called the insurer and they simply added her to the list. So that's worth a try if you find somebody you like and they're not listed.
You were very fortunately, John, that they allowed that after the fact, or would even add her name to their list at all.

For all others condering the GP model, please check whether the GP you know and like is on your medical insurance company's list of approved doctors, or could be added to their list, BEFORE you change to the GP model.
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