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Old 03.11.2020, 04:16
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Gesundheitsdirektion - how to get in contact?

Hi,

I am a student and last year obtained the exemption for compulsory insurance. My insurance (SwissCare) just started requiring that for each claim we upload proof of our exemption. Naturally, I didn't keep the paper the Gesundheitsdirektion of Zurich sent me over a year ago confirming this. I have tried to email the Versicherungsobligatorium branch of Zurich's Gesundheitsdirektion, but have so far not received a response. Does anyone have any tips for getting in contact? They have an office listed on Stampfenbachstrasse -- can you just walk in and talk to them or is it not a functional office in that sense (like the Kreisburo)?
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Old 03.11.2020, 08:13
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Re: Gesundheitsdirektion - how to get in contact?

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Hi,

I am a student and last year obtained the exemption for compulsory insurance. My insurance (SwissCare) just started requiring that for each claim we upload proof of our exemption. Naturally, I didn't keep the paper the Gesundheitsdirektion of Zurich sent me over a year ago confirming this. I have tried to email the Versicherungsobligatorium branch of Zurich's Gesundheitsdirektion, but have so far not received a response. Does anyone have any tips for getting in contact? They have an office listed on Stampfenbachstrasse -- can you just walk in and talk to them or is it not a functional office in that sense (like the Kreisburo)?
It is NOT natural to chuck out important papers. As a student you still have much to learn. Yes you can turn up in person, but be prepared to pay a fee t get a copy...
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Old 03.11.2020, 08:48
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Re: Gesundheitsdirektion - how to get in contact?

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It is NOT natural to chuck out important papers. As a student you still have much to learn. Yes you can turn up in person, but be prepared to pay a fee t get a copy...
I thought the exact same! Who would chuck the authorization of an exemption? Especially nowadays just snap a photo? Anyway... Some people need to learn the hard way.

I think, perhaps, the gesundheitsdirektion is slightly overworked at the moment as there is a big pandic going on. I would write them a traditional letter but be prepared to wait and pay. Or perhaps they will say they never granted it.... Who knows!
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Old 03.11.2020, 09:42
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Re: Gesundheitsdirektion - how to get in contact?

The contact details are below to write, email, call or fax:

Gesundheitsdirektion Kanton Zürich
Prämienverbilligung / Versicherungsobligatorium
Stampfenbachstrasse 30
8090 Zürich
Tel: 043 259 24 38
Fax: 043 259 52 10
kvg@gd.zh.ch
www.gd.zh.ch
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