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Old 30.11.2020, 09:29
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Insurance Onnibudman [Ombudsman]

I just learned my kids [just the kids] have been signed up for world wide health care. Cover that costs 50 CHF a month.

Obviously I don't want or need such insurance and didn't sign them up for it. Either it is an error on their side or simply fraud.

Is there a party I can contact in Switzerland, an onnibudman who might be able to help me fight this?
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Old 30.11.2020, 09:37
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Re: Insurance Onnibudman

Why not call the insurance first and/or write them a letter saying that you did not sign up for this?
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Old 30.11.2020, 10:22
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Re: Insurance Onnibudman

For how long, and what resolution are you looking for?

If this is new and the contract starts in January, then surely you can just correct it before then?

If this is old, then you need to cancel that part but if you're not cancelling everything I would expect them to be reasonable. If you fulfil the requirements for full cancellation then you have today to do so, which gives some leverage.

I think the chances of getting premiums back retrospectively are close to zero.
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Old 30.11.2020, 13:16
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Re: Insurance Onnibudman

It is called fraud where I come from. Simple as that. If I never signed up for it they shouldn't be trying to enforce a contract that they claim I did.

Sure I want retrospectively action. If insurance companies can sign you up and bill you indiscriminately for whatever takes their fancy, where does this sort of shit stop.

You think about it.
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Old 30.11.2020, 13:27
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Re: Insurance Onnibudman

First step send them a registered letter stating your opposition. If they have already taken funds then give them a deadline to repay all monies.

If they refuse or ignore you, then talk to a lawyer.
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Old 30.11.2020, 15:54
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Re: Insurance Onnibudman

Have they been taking money off you already or 'simply' an unsolicited proposal that's come through with a payment slip?
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Old 30.11.2020, 16:18
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Re: Insurance Onnibudman

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It is called fraud where I come from. Simple as that. If I never signed up for it they shouldn't be trying to enforce a contract that they claim I did.

Sure I want retrospectively action. If insurance companies can sign you up and bill you indiscriminately for whatever takes their fancy, where does this sort of shit stop.

You think about it.
I did think about it - and there's a big difference between someone making a mistake and fraud.

Bearing in mind you have a policy which I assume states that you have this cover, some part of the responsibility lies with you to actually check that it matches your requirements.

Which is also why I asked how long it has been going on. If you didn't check your policy for several years but just agreed to the amount, how is that the fault of the insurance company?

There are plenty of horror stories about insurance sellers I would agree; but there are also plenty of people who don't bother to read the details and then cry foul when they don't like the contract they signed.
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Old 30.11.2020, 16:24
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Re: Insurance Onnibudman

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It is called fraud where I come from. Simple as that. If I never signed up for it they shouldn't be trying to enforce a contract that they claim I did.

Sure I want retrospectively action. If insurance companies can sign you up and bill you indiscriminately for whatever takes their fancy, where does this sort of shit stop.

You think about it.
The question is why you were signed up to it. No one is likely to forge your consent to pretend that you'd signed up. It's almost certain to be a mistake -- either on your part or theirs. You may have agreed to something without realising, perhaps by not contracting out, or they have made an admin error. It happens.

Tip: accusing them of "fraud" is unlikely to help you get this resolved quickly and painlessly.
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Old 30.11.2020, 18:00
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Re: Insurance Onnibudman

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The question is why you were signed up to it. No one is likely to forge your consent to pretend that you'd signed up. It's almost certain to be a mistake -- either on your part or theirs. You may have agreed to something without realising, perhaps by not contracting out, or they have made an admin error. It happens.

Tip: accusing them of "fraud" is unlikely to help you get this resolved quickly and painlessly.
Reasonable post.

Unfortunately OP seems to have been paying for some time already, possibly for years, and stopped paying (or allowing them to charge his account), hence his "they shouldn't be trying to enforce...". Given that now is too late to cancel for next year (3 months notice period), they'll bill him for that, too.

OP, what you're looking for is called "Ombudsmann" (sometimes written "Ombudsman"), the German word seems to be used in French as well. That should provide more useful Google hits than your version of the word.
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Old 30.11.2020, 18:46
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Re: Insurance Onnibudman

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Unfortunately OP seems to have been paying for some time already, possibly for years, and stopped paying (or allowing them to charge his account), hence his "they shouldn't be trying to enforce...".

Bit of a leap to make that conclusion, in my opinion. OP clearly struggles with English but in any case I wouldn't draw that conclusion. The circumstances are still vague.
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Old 30.11.2020, 21:33
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Re: Insurance Onnibudman [Ombudsman]

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I just learned my kids [just the kids] have been signed up for world wide health care. Cover that costs 50 CHF a month.

Obviously I don't want or need such insurance and didn't sign them up for it. Either it is an error on their side or simply fraud.

Is there a party I can contact in Switzerland, an onnibudman who might be able to help me fight this?
Sorry, but this is yet another ‘blood out a stone thread’.

Kids: how many are we talking about?
Age: young enough to require a parent to sign them up?
Policy: “Just learned”. How?
When did payments start.
Have you been paying the premiums?
Is “world wide health care” an extra on an existing policy?
If so are you satisfied with the rest of the policy??
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Old 30.11.2020, 23:04
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Re: Insurance Onnibudman [Ombudsman]

Legal insurance available?
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