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Old 28.06.2021, 08:24
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Chipped windshield/ weekscreen

We were heading south last Thursday morning. We had literally just crossed the frontier when a stone flipped up from the other carriageway and hit the windshield in the lower right corner, about 5cm from bottom/side. It is not affecting the driverís view.

It is a very small chip in its centre, but half surrounded by a half moon crack. You can feel the chip but not the crack.

We are going to call the insurance to find out about getting it fixed and Iím hopeful it will be at minimal cost. We hoping the windscreen doesnít need to be replaced.

The only thing Iím not certain of, is if there may be any difference with it happening in France. Iím thing of saying it happened at the douane, without specifying exactly where.

And finally, any recommendation of a glass repairer in La CŰte?
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Old 28.06.2021, 08:32
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Re: Chipped windshield/ weekscreen

Check with Carglass. They can repair chips but I don't think they can repair cracks.

Should be covered by your partial casco insurance and it doesn't really matter if it happened in CH or FR.
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Old 28.06.2021, 08:45
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Re: Chipped windshield/ weekscreen

I had my window replaced last year, I rang the insurance and said there is a chip and I'd like it fixed. They said they'd have someone call me.

A few days later the chip turned into a crack, called insurance again, they were suprised nobody had called, they then got onto Carglass directly and the windshield was replaced a few days later. With a free Vignette, and one came in the post for this year from them.

Cost was nothing, which suprised me.
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Old 28.06.2021, 09:54
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Re: Chipped windshield/ weekscreen

Full-casco insurane covers this, no worries. Just as curiosity, the materials cost is 1/3 of the invoice, the rest is hours from the people doing the job =)

As others said, Carglass partners with major insurers. No need to pay and get a reimbursement later. Carglass does the paperwork.
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