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Old 20.08.2012, 12:30
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San San

I am leaving CH, I need to cancel my health insurance (with Sansan)...do you know how much time in advance an d how do I need to communicate them?

I guess they will ask for the deregistration, is that correct? If yes, when I deregister, do they give my a certification I already ask for the deregister in advance so I can give it to Sansan??

Thanks a lot again!!
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Old 20.08.2012, 12:31
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Re: San San

Pick up the telephone and ask them


cheers
SC
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Old 20.08.2012, 13:58
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Re: San San

I tried calling SanSan in the past, even called their English help line .... unfortunately it's manned by people that can't speak English
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Old 21.08.2012, 10:12
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Re: San San

When you deregister, you will get a letter of confirmation from the Gemeinde. Make a copy of this letter and send it to the insurance company along with a letter saying you want to cancel your insurance (from the date of your deregistration). Ask for written confirmation. Presumably if they have an English helpline you can do the letter in English. Send it as a registered letter.
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