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  #21  
Old 12.02.2020, 20:14
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

Do you speak German then?
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  #22  
Old 12.02.2020, 20:22
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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Why do they have to speak anything else?

They are not a company for expats, they help all people who rent a place. Offering translation services is not part of their business plan.
It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.
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  #23  
Old 12.02.2020, 20:28
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.
Sure, but the expectation that people have to speak another language (when a lot actually do) is something you hear a lot here. But it is not a requirement that someone does speak a language other than their own which is one of the languages of the country?
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  #24  
Old 12.02.2020, 20:55
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.

That's correct anyway, no point in complaining further, but I needed to tell my story.


Yes, I do speak (a reasonable amount of) German. Didn't help in Lausanne
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  #25  
Old 12.02.2020, 23:22
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

Do you not know how to read? Op complained that they don't speak English, he did not REQUIRE that they speak english, instead he brought someone who speaks french to help him.

When OP wrote that they do not accept email communication, I immediately understood what he meant. If your french sucks, it is still possible to use google translate to read and write a comprehensible email to say what you want, whereas over the phone, it would be impossible. Why list an email on your website if you won't answer it? Maybe, they don't answer email so that they can deny what they previously said over the phone?
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  #26  
Old 26.02.2020, 16:03
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

It's well known that Domicim are the "terrorists" from the rental agencies in the swiss romande region.
They are not the only ones, reggie Braun is also pretty bad and more expensive than Domicim.

Domicim apartments are cheaper than the other apartments but then you get pretty much screwed when you try to leave. And if you don't agree to pay whatever they want, then you are double-screwed.

And yes, there is a Swiss law that should be respected but these people don't care. Even with the support of Asloca you are completely defenseless because they don't care and they do whatever they want.

The only way you can defend yourself is if you have a legal insurance to protect you and be willing to go to court if needed.

They are worst than wild animals. You can't negotiate with them, you can't bargain or try to bond in any form or shape like you would bond with another human being. They are scum so treat them as scum and maybe you will be lucky.
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