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  #21  
Old 12.02.2020, 21:14
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

Do you speak German then?
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  #22  
Old 12.02.2020, 21:22
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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Why do they have to speak anything else?

They are not a company for expats, they help all people who rent a place. Offering translation services is not part of their business plan.
It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.
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  #23  
Old 12.02.2020, 21:28
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.
Sure, but the expectation that people have to speak another language (when a lot actually do) is something you hear a lot here. But it is not a requirement that someone does speak a language other than their own which is one of the languages of the country?
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Old 12.02.2020, 21:55
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

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It doesn't appear the OP wanted a translation service, just some help with the moving out process, which is part of their business plan. And helping expats must make up a large part of that business.

That's correct anyway, no point in complaining further, but I needed to tell my story.


Yes, I do speak (a reasonable amount of) German. Didn't help in Lausanne
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  #25  
Old 13.02.2020, 00:22
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Re: Leaving flat in Lausanne with Domicim and Swisscaution... Get prepared!

Do you not know how to read? Op complained that they don't speak English, he did not REQUIRE that they speak english, instead he brought someone who speaks french to help him.

When OP wrote that they do not accept email communication, I immediately understood what he meant. If your french sucks, it is still possible to use google translate to read and write a comprehensible email to say what you want, whereas over the phone, it would be impossible. Why list an email on your website if you won't answer it? Maybe, they don't answer email so that they can deny what they previously said over the phone?
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