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Old 26.04.2020, 11:44
jsn jsn is offline
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Cannot de-register / obtain annonce de départ

Hi all,

Due to great timing, I left Switzerland permanently during this COVID-19 situation and I have yet to de-register from my canton (Geneva) as the OCPM offices have been closed until further notice.

Under direction from the OCPM, they told me it would be fine to do this via mail from abroad at a later point when the offices re-open (return my permit, completed forms etc) but now I have an issue that I cannot cancel my health insurance policy without the 'annonce de départ' form, and I must pay for my policy until I can provide this.

My other services (home insurance, mobile phone etc) all accepted an attestation from my CH employer confirming I had ceased employment in CH and a form my new employer abroad stating I had started full employment with them - but the health insurer is being stubborn.

Does anyone have a tip on what I can do? OCPM now won't reply to my emails or return phone calls (I assume the usual office staff have been redeployed to do other cantonal services) - or is just a case of pay my monthly bill until the OCPM issue my attestation and that's it?

My health insurer (Assura) also have ignored my questions if they will refund the month(s) I have paid while in "limbo".

Thanks!
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