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Old 27.07.2012, 15:58
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Re: Cablecom cancellation due to departure?

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Cablecom sould like a nightmare. I'm also leaving Zurich soon and have the same problem. I have writen them a letter stating that I'm giving them a months notice. I will have to do the same with my medical insurance and my Orange phone contract.

I'm hoping there will be no issues, however I don't really expect things to run smoothly!
Why not? You're basing your beliefs on a 2-year old thread, which is millennia in the Internet World.

A good approach when changing address with any Service Provider is to say:

"I'm moving to a new address. I'd be really keen to continue using your service at my new address, which is SomewhereStreet 1, 9999 OutsideOfSwitzerland"

Then when the Provider says "Sorry we have no service at your new address/new town/ new country" you then say "Well, if you cannot give me the service, you better cancel the service agreement"

Sort of puts the ball in the other court....
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  #22  
Old 29.07.2012, 10:37
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Re: Cablecom cancellation due to departure?

Get a de-registration confirmation first, and show it to cablecom, then you should be able to cancel it.
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