Just wonder what can one do apart from writing email to the seller?
I dont have the phone contact, just email. The seller has over 200 positive reviews so I didn't expect this. But it has been two weeks since my payment and not hearing any reply from him.

Anyone has similar problem before? What else have you done except leaving a negative review?

Thanks so much in advance.

Have you tried contacting Ricardo customer service? Has the person got a phone number? Have you tried calling them? How many times have you emailed? In fact, have you started harassing them yet?

I would start here: http://www.ricardo.ch/ueber-uns/de-c...ferschutz.aspx

Thanks for the reply.

The seller leaves no telephone no. so I only emailed him twice.

I have yet to harassing him cause my German level is not ideal so at this stage I am only able to write a formal letter in German but not a harassing letter

As far as I know, before you can sell on Ricardo, you have to get verified or something. So they send you a letter with a code you enter before you can start selling so they know you are a legit person not some scammer. Maybe if you find the customer support contact you can let them know coz I think they have the ability to trace him and find out whats happening.

That would be my best advise. Good luck.

Well, I wouldn't start harassing anybody as yet. You never know, maybe there is a plausible explanation for all that. I would try contacting Ricardo at first. Let me know if you need anything translated..

I thought leaving phone number is essential to register on ricardo.ch?

Try using a different email to write him.. sometimes their @whatever.ch email filtered other random@something.com/ non.ch emails to spam.... or try the 'ask a question' on his other selling pages, if he has...