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-   -   Nettoshop.ch- anyone used it? (https://www.englishforum.ch/other-general/159752-nettoshop-ch-anyone-used.html)

CB1 20.10.2012 20:27

Nettoshop.ch- anyone used it?
 
I was thinking about buying some stuff online and nettoshop.ch seems to have the best prices. A skeptic by nature I assume it is too cheap ( 20 cheaper then the msrp for a tefal kettle), and wanted to see if anyone has had any experience shopping with nettoshop.ch and if you would recommend it.

Thanks !

kri 20.10.2012 21:09

Re: Nettoshop.ch- anyone used it?
 
I did and all went really well :)

They delivered fast as well.

Would reccommend them based on my experience!

Ciao
K

new to zurich 20.10.2012 21:19

Re: Nettoshop.ch- anyone used it?
 
I used them to buy a kmix kettle and they were really good. Quick postage etc.. :D

maxluga 20.10.2012 21:36

They are excellent, had a really good experience too

DUTCH 21.10.2012 00:02

Re: Nettoshop.ch- anyone used it?
 
Similar positive experience, ticked the boxes and delivered on time.

Swiss_Can 22.10.2012 17:54

Re: Nettoshop.ch- anyone used it?
 
use it all the time, got my Dyson about 20% cheaper than at other stores - plus they are an official partner of Dyson's

Mandrake 22.10.2012 18:15

Re: Nettoshop.ch- anyone used it?
 
Yes, very good experience. Bought a freezer. I would recommend them.

Puhutes 01.12.2013 19:05

Re: Nettoshop.ch- anyone used it?
 
Hi guys! I just received the current catalog from them in the mail. I was thinking of buying a Delonghi coffee machine from them as their price is almost 200francs cheaper than the ones listed on toppreise.ch. Since this thread is pretty old, I just wanted to check the recent experiences with you guys on EF :) Thanks...

SwissMiss2009 18.12.2013 20:38

Re: Nettoshop.ch- anyone used it?
 
I used them for the first time and have had nothing but problems.
I ordered a dish washer online and I was told it would be delivered that week.
Three weeks later (!!!) I was told to contact the installer as NettoShop don't install.
The installer told me NettoShop are useless and never tell the truth!!!
I asked for correspondence in French or English and continue to get everything in German.
I got bills that are illegible with so many different amounts shown, it is impossible to know what to pay as they include bulletins with different amounts; you pay the wrong amount and they charge you CHF 2.40 EVERY time they resend the bill.
They may look cheap but you end up paying FAR more and getting what you ordered MUCH later than promised.
Liars and cheat, is the polite version of what I think about them. I will NEVER spend a franc with them again.:mad:
BEWARE!!!!!

Texaner 18.12.2013 20:45

Re: Nettoshop.ch- anyone used it?
 
I've bought a few items from them and was not disappointed — price and timeliness of delivery were both quite acceptable.

nettoSHOP 20.12.2013 10:15

Re: Nettoshop.ch- anyone used it?
 
Dear SwissMiss 2009

Referring to our conversation on our Facebook-Site, we hope that everything is okey now and we can finish this case as soon as we receive your bank details for the refund.

Thank you very much and best regards,

Celia Fässler
Shop Manager / Social Media

Quote:

Originally Posted by SwissMiss2009 (Post 2046625)
I used them for the first time and have had nothing but problems.
I ordered a dish washer online and I was told it would be delivered that week.
Three weeks later (!!!) I was told to contact the installer as NettoShop don't install.
The installer told me NettoShop are useless and never tell the truth!!!
I asked for correspondence in French or English and continue to get everything in German.
I got bills that are illegible with so many different amounts shown, it is impossible to know what to pay as they include bulletins with different amounts; you pay the wrong amount and they charge you CHF 2.40 EVERY time they resend the bill.
They may look cheap but you end up paying FAR more and getting what you ordered MUCH later than promised.
Liars and cheat, is the polite version of what I think about them. I will NEVER spend a franc with them again.:mad:
BEWARE!!!!!


pciportal 11.03.2014 21:52

Re: Nettoshop.ch- anyone used it?
 
Does anyone know NettoShop clearing number and IBAN Number? I think their bank is Post Finance. Need to make an electronic payment.

nettoSHOP 11.03.2014 22:01

Re: Nettoshop.ch- anyone used it?
 
Hi pciportal,

Do you order via anticipation? Please wait till the automatic generated anticipation bill arrive at your mailbox, it's very important to make the payment with the appropriate reference number.

Otherwise please make me a mail on celia.faessler@nettoshop.ch so if I can check if the anticipation bill arrived correctly.

Thank you very much + Best regards,

Celia Fässler
nettoSHOP.ch

fatmanfilms 11.03.2014 22:03

Re: Nettoshop.ch- anyone used it?
 
Quote:

Originally Posted by nettoSHOP (Post 2108466)
Hi pciportal,

Do you order via anticipation? Please wait till the automatic generated anticipation bill arrive at your mailbox, it's very important to make the payment with the appropriate reference number.

Otherwise please make me a mail on celia.faessler@nettoshop.ch so if I can check if the anticipation bill arrived correctly.

Thank you very much + Best regards,

Celia Fässler
nettoSHOP.ch

The only problem with nettoSHOP is spam email I receive on a regular basis having bought an item once several years ago.

nettoSHOP 11.03.2014 22:06

Re: Nettoshop.ch- anyone used it?
 
Hi fatmanfilms

Dou you mean our newsletter? You can always sign off from it - At the bottom of the mail is a button to sign off and afther that, you shouldn't receive any mails from us :)

Best regards,

Celia Fässler
nettoSHOP.ch

Quote:

Originally Posted by fatmanfilms (Post 2108469)
The only problem with nettoSHOP is spam email I receive on a regular basis having bought an item once several years ago.


pciportal 11.03.2014 23:03

Re: Nettoshop.ch- anyone used it?
 
Quote:

Originally Posted by fatmanfilms (Post 2108469)
The only problem with nettoSHOP is spam email I receive on a regular basis having bought an item once several years ago.

Dear NettoShop,
I just emailed Celia. Yes, I ordered the item online and stated, "Prepayment" for payment. I received the invoice via email but need the clearing number to make payment to NettoShop via UBS.

Regards,
pciportal

antongiu 12.03.2014 00:17

Re: Nettoshop.ch- anyone used it?
 
dear Celia
i had a good experience with you in the past, but i am a bit disappointed now.
I have bought a Panasonic hi-fi on the 3rd of March and expected delivery date is 3rd of April.
Why you do not specify on your website if the item is available or not?
i bought it for a party at home but it won't arrive on time.
I would ask for a refund but who knows how long that would take as i paid through a bank transfer. :(

Griet 12.03.2014 07:35

Re: Nettoshop.ch- anyone used it?
 
Only had good experiences so far. Ordered a few things, paid online and got the goods delivered quickly.

LaurentC 13.10.2015 12:47

Re: Nettoshop.ch- anyone used it?
 
Actually, Nettoshop belongs to Coop:
http://www.coop.ch/pb/site/medien/no...Lfr/index.html (in French)

So you know that at least the balance sheet is okay :)

Tom1234 05.01.2018 15:26

Re: Nettoshop.ch- anyone used it?
 
These posts are a few years old.

Has anyone used Nettoshop recently?


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