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  #21  
Old 03.10.2015, 12:34
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Re: Question about using LAS Burg in Weil am Rhein

You can still get the tax back. Delivery address is the drop-box, invoice address has to be Switzerland and you need to get the German customs guy to stamp the invoice as showing the goods were exported. You do that with the goods once you've picked them up from Weil and are on your way back home.

Then post the stamped invoice back to Amazon. There's info on here in a thread about it, somewhere.

Personally, I save on the time and cost of going to Weil (Las Berg or whatever) and pay the 8% Swiss tax Amazon charges (after deducting the 19% german tax) to have it posted directly to my flat in Basel.
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  #22  
Old 03.10.2015, 12:54
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Re: Question about using LAS Burg in Weil am Rhein

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@Debra: If they don't leave it with LAS Burg, how do you get informed that there's a package for you to pick up at Fedex? Does LAS Burg do that?

And how far away is the Fedex place? Why was it so painful?

Thanks for any hep you can offer - I've often wondered this myself.
Hi Josh - either DHL or Las Burg phoned me to tell me, I cannot remember which, it was a year and a half ago now.
I had to go to some industrial estate near Freiburg, luckily I have a car but they have quite inconvenient opening hours so I had to go during work time.
Also, just finding out what to do with my terrible German was a bit tedious!
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  #23  
Old 03.10.2015, 12:57
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Re: Question about using LAS Burg in Weil am Rhein

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You can still get the tax back. Delivery address is the drop-box, invoice address has to be Switzerland and you need to get the German customs guy to stamp the invoice as showing the goods were exported. You do that with the goods once you've picked them up from Weil and are on your way back home.

Then post the stamped invoice back to Amazon. There's info on here in a thread about it, somewhere.

Personally, I save on the time and cost of going to Weil (Las Berg or whatever) and pay the 8% Swiss tax Amazon charges (after deducting the 19% german tax) to have it posted directly to my flat in Basel.
Quite often the reason I get stuff shipped to Las Burg is because the Amazon seller doesn't ship to CH. And as I don't have any other EU address I can use, it is the only option for me.
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  #24  
Old 03.10.2015, 13:15
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Re: Question about using LAS Burg in Weil am Rhein

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Quite often the reason I get stuff shipped to Las Burg is because the Amazon seller doesn't ship to CH. And as I don't have any other EU address I can use, it is the only option for me.
I usually try to find another seller (Amazon itself where possible rather than a 3rd party Marketplace company). But yeah, if you need a German delivery address then both LAS and Swiss Paket are good.

There's a free option, DHL Packstation, which I've used (unmanned hence 24x7 access via a locker), but it needs a German mobile number to send your unlock code to.
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  #25  
Old 03.10.2015, 14:40
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Re: Question about using LAS Burg in Weil am Rhein

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No, Las Burg won't take a package from a courier if there are any customs fees etc to be paid.
Fedex will take it back to their nearest office in Germany and you will have to collect it from there and pay the fees direct to them.

Learnt from painful experience!
Thanks.. this kinda happened to me earlier in the year (although it wasn't quite so straightforward) so it's good to have it confirmed. It was a real pain to sort it all out !
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  #26  
Old 03.10.2015, 17:43
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Re: Question about using LAS Burg in Weil am Rhein

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You can still get the tax back.
Personally, I save on the time and cost of going to Weil (Las Berg or whatever) and pay the 8% Swiss tax Amazon charges (after deducting the 19% german tax) to have it posted directly to my flat in Basel.
The problem with that is that there is always the risk of incurring a 'handling charge'.
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  #27  
Old 09.05.2016, 00:14
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Re: Question about using LAS Burg in Weil am Rhein

Thanks for this information, exactly what I was looking for
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  #28  
Old 09.05.2016, 07:26
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Re: Question about using LAS Burg in Weil am Rhein

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The problem with that is that there is always the risk of incurring a 'handling charge'.
No, not with an Amazon direct purchase. The Swiss tax and correct postage are pre paid, there are no further charges, so there are no handling fees. It works well.

Also when ordering from China, http://www.aliexpress.com/ the items arrive with all the fees and taxes paid up front.
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  #29  
Old 01.08.2017, 21:22
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Re: Question about using LAS Burg in Weil am Rhein

Can someone help me decipher the Las Burg's dimensions on the packet?

Normally you would have the Length, Width and Depth measurement for the package, but they seem to have 100cm-150cm and 150cm-200cm nonsense with superscript in 3 or 3+4?
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  #30  
Old 01.08.2017, 21:28
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Re: Question about using LAS Burg in Weil am Rhein

It might help if you posted a link
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  #31  
Old 01.08.2017, 21:32
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Re: Question about using LAS Burg in Weil am Rhein

Here you go

https://www.las-burg.de/info/preise/
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  #32  
Old 01.08.2017, 21:36
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Re: Question about using LAS Burg in Weil am Rhein

Edit: Summe der längsten und kürzesten Seite einer Sendung

Sum of the longest and shortest side of a package,

see at the bottom of the page
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  #33  
Old 21.10.2017, 14:12
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Re: Question about using LAS Burg in Weil am Rhein

Word of warning if using LAS Burg, make sure you always collect your mail as there is no automatic destruction/return to sender of uncollected stuff.

Last year I got a junk mail letter to my PO Box address which I wrongly assumed they would destroy it if I didn't collect within an allocated time frame. In the meantime I switched to another company (Swiss Paket) so had forgotten about LAS Burg.

Anyway I get a parcel to my LAS Burg address and go to collect it today. The bill for the year late collection of my junk-mail letter €48 The weekly penalty charges just kept rolling over (and there were no further emails explaining this, just the original email)

After much explaining and contrition the supervisor agreed to reduce it to €5 as a one off.
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  #34  
Old 22.10.2017, 15:38
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Re: Question about using LAS Burg in Weil am Rhein

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Word of warning if using LAS Burg, make sure you always collect your mail as there is no automatic destruction/return to sender of uncollected stuff.

Last year I got a junk mail letter to my PO Box address which I wrongly assumed they would destroy it if I didn't collect within an allocated time frame. In the meantime I switched to another company (Swiss Paket) so had forgotten about LAS Burg.

Anyway I get a parcel to my LAS Burg address and go to collect it today. The bill for the year late collection of my junk-mail letter €48 The weekly penalty charges just kept rolling over (and there were no further emails explaining this, just the original email)

After much explaining and contrition the supervisor agreed to reduce it to €5 as a one off.
How LAS Burg and Swiss Paket compare?
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  #35  
Old 22.10.2017, 20:59
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Re: Question about using LAS Burg in Weil am Rhein

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How LAS Burg and Swiss Paket compare?
See above
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