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Old 13.03.2008, 09:04
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Stolen credit card

Got one hell of a fright on Sunday morning in SA, I got an sms notification to tell me a lot of money had been swiped on my credit card (Three times in the early hours) in CH. I didn't panic cos I new my husband had a card linked to the account and maybe he went out on the town.
He called me 8am to tell me to please cancel his card cos it was stolen at work the night before (It was obviously too late!).

The transactions were made at Sphinx Disco & Bar Le Khoeps, I assume thats near Champex were my husband works.

Is there anything that I can do? Is it worth reporting it to the CH authorities, if it were here in SA the police would just laugh at me!
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Old 13.03.2008, 09:10
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Re: Stolen credit card

your husband needs to report the theft to the police in Switzerland and to the CC company. That's it.
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Old 13.03.2008, 09:14
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Re: Stolen credit card

We/ he must inform your credit card company, who will cancel the card. You will have to pay a fee for a new one. You should be insured/not liable for the transactions, especially if it was a chip and pin cc card. The cc company may require that the theft is reported to the police. The Swiss police won't laugh, they don't even laugh when off duty.

This all assumes it was not actually hubby on the rampage and next day he realised the transaction would show up on the cc statement, so concocted the whole story...
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Old 13.03.2008, 09:19
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Re: Stolen credit card

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We/ he must inform your credit card company, who will cancel the card. You will have to pay a fee for a new one. You should be insured/not liable for the transactions, especially if it was a chip and pin cc card. The cc company may require that the theft is reported to the police. The Swiss police won't laugh, they don't even laugh when off duty.
Its an SA card and I canceled it straight away but they said that there is nothing I can do! Typical!
I will tell hubby to report it to both police, the CC copmany dont give a .... hoot!!

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This all assumes it was not actually hubby on the rampage and next day he realised the transaction would show up on the cc statement, so concocted the whole story...
He he!! Maybe under normal circs but with us its always me getting into that kind of trouble
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Old 13.03.2008, 09:21
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Re: Stolen credit card

The locations look like the type which has young ladies violently stirring the bubbles out of champagne....."whoever" it was probably had a very "nice" time
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Old 13.03.2008, 09:24
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Re: Stolen credit card

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The locations look like the type which has young ladies violently stirring the bubbles out of champagne....."whoever" it was probably had a very "nice" time
So long as somebody had a good time with our hard earned money!! Rather then than the tax man!!

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The locations look like the type
Could you find the places cos I couldnt, or are you strirring bubbles!
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Old 13.03.2008, 09:49
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Re: Stolen credit card

He may have just gone on the rampage long-time. This will become evident with his enthusiasm about getting the swiss police involved.

dave


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This all assumes it was not actually hubby on the rampage and next day he realised the transaction would show up on the cc statement, so concocted the whole story...
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Old 13.03.2008, 10:00
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Re: Stolen credit card

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The locations look like the type which has young ladies violently stirring the bubbles out of champagne....."whoever" it was probably had a very "nice" time
Lollipops ..... so my "mate" says

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Old 13.03.2008, 18:51
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Re: Stolen credit card

I don't know whether it is the same here, but in NZ the credit card companies would refuse to cover the dodgy transactions if there was even the remotest hint of liability/negligence on the client's part. Their definition of being negligent included things such as keeping the pin number in the same place/wallet as the card, using the card in front of other people in a bar, not keeping the card in a safe place, etc...
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Old 13.03.2008, 19:13
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Re: Stolen credit card

Just because they refuse, it doesn't mean they will get away with it though.....


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I don't know whether it is the same here, but in NZ the credit card companies would refuse to cover the dodgy transactions if there was even the remotest hint of liability/negligence on the client's part. Their definition of being negligent included things such as keeping the pin number in the same place/wallet as the card, using the card in front of other people in a bar, not keeping the card in a safe place, etc...
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Old 13.03.2008, 19:21
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Re: Stolen credit card

I recently had a card stolen and 1000 CHF drawn using Pin # which was remotely not kept along with the card. I reported immediately to the bank on card stolen and I was not asked any question or given a receipt # of this call. Later I was told that I am responsible for this transaction as pin was used. Interestingly I had other Australian cards and none were touched.

I also filed police report, police has no way to do criminal investigation because interestingly this particular bank is saving money and has not installed cameras on their ATM's where thousands of CHF are kept. Throughout this process I found Bank here extremely arrogant and least of a help. I have now suspended this card and don't want to use any of the local cards in Switzerland.
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