Go Back   English Forum Switzerland > Help & tips > Other/general
Reply
 
Thread Tools Display Modes
  #1  
Old 23.02.2015, 14:00
Newbie 1st class
 
Join Date: Oct 2014
Location: Brugg
Posts: 12
Groaned at 0 Times in 0 Posts
Thanked 3 Times in 2 Posts
rachieree03 has no particular reputation at present
Ricardo Buyer Troubles

I have posted an item on ricardo.ch and some has won the auction. The buyer is refusing to buy the item now.

What rights do I have if any? Can I make a Berteibung7debt collection against the buyer? Or is that just what ricardo.ch can do against a seller for fees?
Reply With Quote
  #2  
Old 23.02.2015, 14:20
The_Love_Doctor's Avatar
Forum Legend
 
Join Date: Aug 2009
Location: Zugerberg, Zug
Posts: 2,883
Groaned at 69 Times in 53 Posts
Thanked 3,172 Times in 1,514 Posts
The_Love_Doctor has a reputation beyond reputeThe_Love_Doctor has a reputation beyond reputeThe_Love_Doctor has a reputation beyond reputeThe_Love_Doctor has a reputation beyond reputeThe_Love_Doctor has a reputation beyond reputeThe_Love_Doctor has a reputation beyond repute
Re: Ricardo Buyer Troubles

What was the item? And how much was it sold for?

What's the reason he is refusing to buy the item?

This is not a Ricardo customer service. Just send them an email, they speak English and can help you!
Reply With Quote
This user would like to thank The_Love_Doctor for this useful post:
  #3  
Old 23.02.2015, 14:34
Jern's Avatar
Forum Veteran
 
Join Date: Feb 2008
Location: Bern
Posts: 907
Groaned at 11 Times in 10 Posts
Thanked 1,091 Times in 470 Posts
Jern has a reputation beyond reputeJern has a reputation beyond reputeJern has a reputation beyond reputeJern has a reputation beyond repute
Re: Ricardo Buyer Troubles

Sorry, but you have no rights. Neither you nor anyone else can force the highest bidder to pay if they change their mind.

Ricardo has a procedure for flagging up non-paying buyers. It's available for 16 days after the end of the auction. I think that this probably entitles you not to pay the Ricardo charges. If you're within the 16 days, use that. Otherwise the only possibility is to leave negative feedback for the buyer.
Reply With Quote
This user would like to thank Jern for this useful post:
  #4  
Old 23.02.2015, 14:44
Mrs. Doolittle's Avatar
Forum Legend
 
Join Date: May 2007
Location: Aargau
Posts: 5,532
Groaned at 149 Times in 107 Posts
Thanked 6,292 Times in 2,976 Posts
Mrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond repute
Re: Ricardo Buyer Troubles

Quote:
View Post
I have posted an item on ricardo.ch and some has won the auction. The buyer is refusing to buy the item now.

What rights do I have if any? Can I make a Berteibung7debt collection against the buyer? Or is that just what ricardo.ch can do against a seller for fees?
If the buyer attends your home and views the item, he or she can decide not to buy it. For example, if the condition of the item is not as described. It is very subjective, and in fact they really don't need a reason.

If this is not the case,then unfortunately you have to re-advertise the item. Ricardo will refund the original costs charged to you for the incompleted transaction.

Are you aware that it costs chf 200 to initiate a Betreibung? and you need solid proof. Not sure winning a Ricardo auction would warrant this.
Reply With Quote
This user would like to thank Mrs. Doolittle for this useful post:
Reply

Tags
buyer doesn't pay up, ricardo




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ricardo - Buyer protection Castro Complaints corner 15 07.12.2014 12:55
Got cheated!: Ricardo first-time buyer did not pay! jttraveller General off-topic 24 22.11.2011 21:35
Toddler Troubles smilesllb Family matters/health 40 16.10.2010 14:50
Trampoline troubles timclark Housing in general 9 13.07.2009 09:32
Router troubles, help!! Rahul TV/internet/telephone 2 05.01.2008 15:44


All times are GMT +2. The time now is 01:21.

Comparis

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0