Go Back   English Forum Switzerland > Help & tips > Other/general  
Reply
 
Thread Tools Display Modes
  #1  
Old 16.04.2015, 10:43
Newbie
 
Join Date: May 2012
Location: Ottenvach
Posts: 2
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Kigyos7700 has no particular reputation at present
Online order from H&M Germany

Has anyone else experienced that when he orders from H&M Germany website to a delivery address in Germany the order is being canceled ?
I ordered some child clothes from Switzerland, through the www.hm.com/de website, paid with credit card and with a German delivery address in Konstanz.

Apart from having an email - no order reference in it - confirming the order, when I log in into my H&M account no order is present. Of course the 0800 phone number is also geographically limited.

Any ideas ?

Thx,
Attila
Reply With Quote
  #2  
Old 16.04.2015, 11:08
aSwissInTheUS's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: Zurich area
Posts: 11,923
Groaned at 90 Times in 81 Posts
Thanked 18,171 Times in 8,073 Posts
aSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond repute
Re: Online order from H&M Germany

From their T&C https://www.hm.com/de/customer-servi...and-conditions

Quote:
Nur Personen, die mindestens 18 Jahre alt sind, nicht unter Vormundschaft stehen und eine Privatadresse in Deutschland haben, können eine Bestellung aufgeben.
They need a private delivery address.

Quote:
H&M behält sich das Recht vor, die Gültigkeit der Kreditkarte, den verfügbaren Kredit im Verhältnis zum Bestellwert und die Adressenangaben des Käufers zu überprüfen. Auf Grundlage der Ergebnisse dieser Prüfung können wir Bestellungen auch ablehnen.
CC address and delivery address should match or they may cancel the order.
Reply With Quote
The following 3 users would like to thank aSwissInTheUS for this useful post:
  #3  
Old 16.04.2015, 11:34
Newbie
 
Join Date: May 2012
Location: Ottenvach
Posts: 2
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Kigyos7700 has no particular reputation at present
Re: Online order from H&M Germany

thanks for the info!
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Supermarkets in F/DE: online order, deliver/collect from Swiss address? pinguin Daily life 10 02.01.2015 10:00
Online Shopping from Germany into Switzerland Easterly Other/general 39 03.11.2014 10:29
Online buying from Germany omtatsat Other/general 2 07.10.2013 17:12
Am I doing this right? Import duties & VAT for online order Steffano2002 Finance/banking/taxation 23 09.04.2012 19:09
Where to order Children's Books online... in English [from the US] foz Other/general 15 27.12.2009 13:55


All times are GMT +2. The time now is 21:21.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0