Go Back   English Forum Switzerland > Help & tips > Other/general
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 09.09.2015, 15:56
Nymeria's Avatar
Newbie 1st class
 
Join Date: Sep 2015
Location: Wales
Posts: 22
Groaned at 0 Times in 0 Posts
Thanked 19 Times in 12 Posts
Nymeria has no particular reputation at present
Parcel missing/held at customs?

Hello all, first post here - i've been searching through here the last few days, and scouring the swisspost website but here is my problem:

I live in wales and my boyfriend lives in Buchs, St Gallen. On the 1st of September I sent him a load of dairy free protein bars (Nature Valley brand etc) and 3 packets of Oreos! (he's lactose intolerant hence the weird combination of stuff!) the parcel weighed 1.8kg and I sent it via International Tracked & Signed for with the Post Office (3-5 days). I asked the girl about customs etc she asked me how much the value was and I told her about 15, she said it'll be fine. She never asked me whether it's a gift or what was even in the box? (I feel stupid now for not just being more forward and asking about declarations etc) and I wasn't given anything to fill in to state these things? anyway! It was sent on the 1st, the tracking updated to say it was Zurich customs on the 2nd at 7:02pm - Customs clearance underway - but it's not moved since? I'm worried now what she actually put on the box? I've been reading so many posts saying you need to attach an invoice etc on the box? and declare what it is? Shouldn't she of told me this in the Post Office?!? I've never sent anything to Switzerland before! I'm also worried he's gonna get lumped with a customs bill if they have opened it/inspected it, if they even decide its ok to send on? i hope those items aren't prohibited! the most annoying part is this was a surprise for him and he has no idea I sent it I sent an enquiry to them on Monday regarding it since it hadn't moved but as I gathered from reading other threads emailing them is useless! Can anyone give any insight as to whether these things would be confiscated? thanks for help!
Reply With Quote
 




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to check if a parcel is being held at customs? Ripz Other/general 12 27.01.2011 18:07
Missing Parcel - help PlantHead Daily life 9 20.08.2010 02:35
enquiry re: Refund of Apartment deposit held at UBS Never Eat Yellow Snow Finance/banking/taxation 2 10.03.2010 09:18
Swiss Customs destroyed my parcel! Cybersuz Complaints corner 15 16.02.2010 22:09


All times are GMT +2. The time now is 07:15.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0