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Old 24.08.2016, 19:19
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Re: Purchased broken fridge

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There is no guarantee that the leak (if one occured), or any other fault, didn't happen during the transport.

If you got it on ricardo or similar did you check if the seller had a bad reputation?

I may be naive, but I generally find people to be reasonably honest.
I got it on anibis - and (in retrospect) there were a number of red flags that come to mind. I agree - generally people are reasonably honest, but in this case I'm afraid I got unlucky. I had a bit of a gut instinct not to go for it at some point and ignored that... I shouldn't have.
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Old 24.08.2016, 19:28
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Re: Purchased broken fridge

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Well there is a very good chance the fridge was damaged in transit, so I don't think getting lawyers involved & increasing the potential loss is very clever. It's not as if the OP has a cast iron case & Swiss courts tend to compromise at best.
The technical expert said it was a gas leak, and he has a witness (I think) that it was carefully transported. This is hardly new technology. The seller should have demonstrated it was functioning before he sold it. He doesn't NEED a lawyer, but I said if he won, the lawyer would be paid by the seller.
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Old 24.08.2016, 19:36
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Re: Purchased broken fridge

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The technical expert said it was a gas leak, and he has a witness (I think) that it was carefully transported. This is hardly new technology. The seller should have demonstrated it was functioning before he sold it. He doesn't NEED a lawyer, but I said if he won, the lawyer would be paid by the seller.
The service company 'SUSPECT' that there may have been a leak, they have not inspected the fridge....

Getting legal costs agreed to be paid by the court does not mean you will get your legal fees paid in full, likely you will receive a fixed amount 500 in my case & the lawyer's bill was 1250 plus VAT.
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Old 24.08.2016, 19:59
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Re: Purchased broken fridge

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The technical expert said it was a gas leak, and he has a witness (I think) that it was carefully transported. This is hardly new technology. The seller should have demonstrated it was functioning before he sold it. He doesn't NEED a lawyer, but I said if he won, the lawyer would be paid by the seller.
As I understand it, the technical expert was on the phone, and what he probably said was "Sounds like it doesn't have enough Freon". Even if he had been local, it would be pretty hard to show conclusively that the Freon had been missing since a long while (i.e. that the fridge had stopped working before it was sold).

The seller could have demonstrated that it was functioning, or the buyer might also have asked.

Worst case scenario: OP goes to court, or arbitration. OP cannot prove that he didn't break the fridge, Seller provides testimony from anyone which proves that the fridge worked shortly before it was sold. This could be some other prospective buyer who came and looked at the fridge, or a guest who enjoyed a drink or food item which had been cooled in the fridge.

If the seller is a sod, it is a doddle for him to show that there is reasonable grounds to think that the fridge was ok until he unplugged and sold it. The OP would have a hard time proving that it was broken before he even picked it up, and he is likely to accrue more costs in an attempt to prove the case.

My suggestion would be contact the seller, and say "I contacted firm "X" and they say it will probably cost more than the selling price to fix it." Please refund my money and I will dispose of the fridge.

Next stage would be similar, but ask for half the price back.

Final stage would be accept the loss.

At any rate, I would leave feedback on Anibis, once I had whatever money was to be recovered in my hand.
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  #25  
Old 24.08.2016, 20:10
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Re: Purchased broken fridge

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This reminds me of people who bought B&O video recorders for a huge premium price, inside the B&O case was a cheap AKAI machine. The emperors clothes & all that.

Same is true of flat panel TV's today, most of the panels come from 2 factories.... gearing up is rather expensive so the panels all get bought in & stuffed in fancy boxes. OK software & hardware may be tweaked a bit.

Tell me about it......................
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Old 24.08.2016, 20:37
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Re: Purchased broken fridge

Fridge not cold at all, it can be from the "cooler" that not function anymore

And why the cooler not function ? It can be Screwed up by power on and off always, age, so on. Most important is, it won't be out of function in sudden! The seller screw u up

Yes agreed with jagwaugh, ask for total refund! N if seller refuse, then half, then last stage, suck it up...


For cooler, only the part, cost around usd200-400 (depends on models) already, then still the labour cost top up....


Other thing you can try again, unplugged for 24 hrs again, plus open all the door...n then try again after... See if this help...
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  #27  
Old 24.08.2016, 20:45
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Re: Purchased broken fridge

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Weren't the Apple monitors at one stage Samsung or LG rebranded?
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  #28  
Old 24.08.2016, 21:08
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Re: Purchased broken fridge

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Weren't the Apple monitors at one stage Samsung or LG rebranded?
They still will be, as Apple do not manufacture any of the components inside the monitors themselves.
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  #29  
Old 25.08.2016, 11:29
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Re: Purchased broken fridge

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As I understand it, the technical expert was on the phone, and what he probably said was "Sounds like it doesn't have enough Freon". Even if he had been local, it would be pretty hard to show conclusively that the Freon had been missing since a long while (i.e. that the fridge had stopped working before it was sold).

The seller could have demonstrated that it was functioning, or the buyer might also have asked.

Worst case scenario: OP goes to court, or arbitration. OP cannot prove that he didn't break the fridge, Seller provides testimony from anyone which proves that the fridge worked shortly before it was sold. This could be some other prospective buyer who came and looked at the fridge, or a guest who enjoyed a drink or food item which had been cooled in the fridge.

If the seller is a sod, it is a doddle for him to show that there is reasonable grounds to think that the fridge was ok until he unplugged and sold it. The OP would have a hard time proving that it was broken before he even picked it up, and he is likely to accrue more costs in an attempt to prove the case.

My suggestion would be contact the seller, and say "I contacted firm "X" and they say it will probably cost more than the selling price to fix it." Please refund my money and I will dispose of the fridge.

Next stage would be similar, but ask for half the price back.

Final stage would be accept the loss.

At any rate, I would leave feedback on Anibis, once I had whatever money was to be recovered in my hand.
Thanks for this - I think this is exactly the route to go. I spoke to some other refrigerator repair guys and they both agree that it is most likely NOT a gas leak (they think it may be a thermostat problem or a problem with the electric control mechanism). Best case scenario, it's a thermostat problem and it will cost around 230 to fix (80 for thermostat, 150 for labor). Worst case, it will be around 500-600 CHF depending on the parts required.

In the meantime, I found another fridge that I will pick up tonight (they left it plugged in and I will check that everything is working properly prior to handing over the cash - I learned my 450 CHF lesson ). The new fridge is only 180 CHF, so less of a risk.

I will contact the seller of the original fridge again, as per the recommended approach above. If I get nothing, I think the fridge repair guy would probably take it off my hands for 150 CHF in which case will at least get part of my costs covered.

Thanks so much to everyone who provided such helpful responses! Really, it's great to know that there are people out there who

And to those who said it's totally my fault, I've bought a LOT of things from expats here in Geneva at a fraction of the original cost with absolutely no issues whatsoever. This is the first - and hopefully last - time that I've had an issue like this. Answer's like "the OP got what he deserved" are not really helpful and add little to the conversation, especially with such a frustrating thing happening. I think anyone who shells out 450 CHF for a second hand fridge that has been advertised as fully functioning and in "as new" condition, deserves to get a working fridge.
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  #30  
Old 25.08.2016, 11:32
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Re: Purchased broken fridge

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Thanks so much to everyone who provided such helpful responses! Really, it's great to know that there are people out there who
Clicked the submit reply button too soon! Should have read: "Thanks so much to everyone who provided such helpful responses! Really, it's great to know that there are people out there who are able to respond so quickly, constructively and thoroughly to someone in such a frustrating position."
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Old 25.08.2016, 11:36
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Re: Purchased broken fridge

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Answer's like "the OP got what he deserved" are not really helpful and add little to the conversation, especially with such a frustrating thing happening.
Don't take it personally, he's miserable like that with everyone.
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Old 25.08.2016, 11:38
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Re: Purchased broken fridge

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Best case scenario, it's a thermostat problem and it will cost around 230 to fix (80 for thermostat, 150 for labor). Worst case, it will be around 500-600 CHF depending on the parts required.
Are there no EF techies in the Geneva area? It shouldn't take much more than an hour to do a basic check of a fridge and at least narrow the problem down to a specific component.
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Old 25.08.2016, 11:41
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Re: Purchased broken fridge

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Don't take it personally, he's miserable like that with everyone.
Hahaha - I see! :P

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Are there no EF techies in the Geneva area? It shouldn't take much more than an hour to do a basic check of a fridge and at least narrow the problem down to a specific component.
Yeah - this guy will come by and do the check... I think if I don't take any of his services I'd probably pay around 50 CHF just to have it assessed.
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Old 25.08.2016, 11:48
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Re: Purchased broken fridge

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Yeah - this guy will come by and do the check... I think if I don't take any of his services I'd probably pay around 50 CHF just to have it assessed.
I was thinking more of EF members with a DVM, screwdrivers and an hour or so to spare.
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Old 25.08.2016, 11:56
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Re: Purchased broken fridge

have you googled this issue on this fridge make and model? you may find its a common easily fixed issue
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  #36  
Old 25.08.2016, 12:49
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Re: Purchased broken fridge

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have you googled this issue on this fridge make and model? you may find its a common easily fixed issue
My friend had a 10 year old fridge from (I think) Elektrolux. The inside lamp failed, but it wasn't the lamp, and they quoted Fr 500 to visit and fix it. It would involve taking most of the fridge apart to change the switch and / or the electronic board.

She has enough money & she decided to buy a new one. She went to the exhibition in Bern and bought the same brand new model, (Against my better advice, as buying at an exhibition removes many statutory rights)

Anyway, they delivered it a few weeks later, but the fridge was too deep to fit flush inside the built in cupboard. Remember it was the same model. The carpenter wanted CHF 1'000 to change the cupboard.

In the end the company agreed to exchange the new fridge for another model, free of charge, and now everyone is happy, except the boss, but then he was the person that sold it to her!
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  #37  
Old 25.08.2016, 14:01
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Re: Purchased broken fridge

I had something similar recently (on ricardo!) Guy described it as "worked perfectly for me and now it's in the basement" so I asked does it still work and the response was "yes". Went to pick it up, couldn't really test it, compressor came on etc and took it away in good faith. Tried it at home and it didn't get cool at all so called the guy and despite his astonishment he refunded the money muttering things about "no guarantee" and "ricardo fees" etc. Good for him he did the right thing in the end but not before wasting my time. I'm quite sure he thought he could just sell it to some sucker but knowing where the guy lives seems to help.

If rule no 1 is ask for the price first for everything (including if asking for the price will incur a fee) then rule no 2 is thoroughly check everything before you take it away.
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