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Old 20.07.2018, 17:30
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German Customs

I’m heading back form Germany (main border just north of Schaffhausen) and need to get a stamp on some paperwork to reclaim vat...

Any idea what to do if the german customs office is closed?
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Old 20.07.2018, 17:41
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Re: German Customs

Drive to one that is open.


(sounds like a simplistic/harsh answer, but there are borders in Schaffhausen that will be manned till late.)
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Old 20.07.2018, 17:43
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Re: German Customs

This stamping business is totally bonkers and done 24/7

Use one which is open like Bietingen/Tyhangen
http://www.zoll.de/SharedDocs/Dienst...ml?bcnn=121952
See Reisendenverkehr
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Old 20.07.2018, 18:10
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Re: German Customs

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This stamping business is totally bonkers and done 24/7

Use one which is open like Bietingen/Tyhangen
http://www.zoll.de/SharedDocs/Dienst...ml?bcnn=121952
See Reisendenverkehr

Thanks - but they’ll be closed too... they close at noon on Saturdays...
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Old 20.07.2018, 18:18
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Re: German Customs

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Thanks - but they’ll be closed too... they close at noon on Saturdays...


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See ReisendenverkehrReisendenabfertigung
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Old 20.07.2018, 18:33
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Re: German Customs

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Thanks - but they’ll be closed too... they close at noon on Saturdays...
You can stamp there 24/7 day or night.
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Old 20.07.2018, 18:50
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Re: German Customs

No need for it to be manned, they leave the forms. Just fill them in and post them into the box and they'll do the rest. It's pretty simple.
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Old 20.07.2018, 19:36
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Re: German Customs

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No need for it to be manned, they leave the forms. Just fill them in and post them into the box and they'll do the rest. It's pretty simple.
That is on the Swiss side, OP talks about the German side
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Old 20.07.2018, 19:51
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Re: German Customs

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That is on the Swiss side, OP talks about the German side
I know. One side will be in Germany, the other side in Switzerland.
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Old 20.07.2018, 20:26
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Re: German Customs

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I know. One side will be in Germany, the other side in Switzerland.
And how does he get a stamp on his receipt if the German side is unmanned?
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Old 20.07.2018, 20:27
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Re: German Customs

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And how does he get a stamp on his receipt if the German side is unmanned?
I refer you to my previous answer..

No need for it to be manned, they leave the forms. Just fill them in and post them into the box and they'll do the rest. It's pretty simple.
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Old 23.07.2018, 16:25
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Re: German Customs

Turned up at around 3am in the end... needless to say, there was a closed sign. Couldn't find a box or otherwise to leave forms in anywhere, but did eventually find an officer who asked me what I was looking for.


He kindly stamped the forms and let me get on my way.

Last edited by Spinal; 23.07.2018 at 16:39.
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Old 23.07.2018, 16:30
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Re: German Customs

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I refer you to my previous answer..

No need for it to be manned, they leave the forms. Just fill them in and post them into the box and they'll do the rest. It's pretty simple.
Then how does he get the stamped receipt back, which he will need to get back the VAT?

Tom
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Old 23.07.2018, 16:52
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Re: German Customs

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Then how does he get the stamped receipt back, which he will need to get back the VAT?

Tom
Not sure why you're rolling your eyes there. The process at an unmanned customs post is on the government website. Fill the forms, post it in the box. They'll get it stamped by the French or German customs, if the refund is via globalblue it'll appear on your card and if it's the manual process they'll send it to the retailer.

Perfectly simple. Takes two minutes.
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Old 23.07.2018, 17:17
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Re: German Customs

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Not sure why you're rolling your eyes there. The process at an unmanned customs post is on the government website. Fill the forms, post it in the box. They'll get it stamped by the French or German customs, if the refund is via globalblue it'll appear on your card and if it's the manual process they'll send it to the retailer.

Perfectly simple. Takes two minutes.
So you are telling us, that if I go shopping in Germany. I can put my German receipt in the Swiss mailbox, and the Swiss are then so friendly to go to the germans and get a stamp on it, and they even send it to the store, and than the store will transfer the money to my bank account.

Well given that it is on the website I (and beyond doubt Tom also) would love to see this, could you give us a link of this, since I've looked there often but never did find such.
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Old 23.07.2018, 17:20
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Re: German Customs

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The process at an unmanned customs post is on the government website.
Link to that please. Thank you. And I do not mean to anything ending with admin.ch as the Swiss do not care about German or French stamps. Normally. (This thread says Reclaiming EU VAT but no customs officials at a border? that Swiss custom at Lausanne might forward the form to the French ones. ) So, if you quote admin.ch I would like to see an explicit statement that they forward the forms to the other side.

Nothing about a box at the German customs website.
http://www.zoll.de/DE/Privatpersonen...01FC6.live4672

It also says that the stamp must be from the European/German custom post! A Swiss import stamp alone is not good enough.

The linked leaflet says you could get the needed stamp also at the consulate/emabassy
http://www.zoll.de/SharedDocs/Downlo...ationFile&v=11
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Old 23.07.2018, 17:28
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Re: German Customs

The Italians certainly won't go for such a scheme as they insist on inspecting and counting the merchandise (which had better be in a box and not mounted on a vehicle) before stamping the documents.

Tom
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Old 23.07.2018, 17:30
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Re: German Customs

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So you are telling us, that if I go shopping in Germany. I can put my German receipt in the Swiss mailbox, and the Swiss are then so friendly to go to the germans and get a stamp on it, and they even send it to the store, and than the store will transfer the money to my bank account.

Well given that it is on the website I (and beyond doubt Tom also) would love to see this, could you give us a link of this, since I've looked there often but never did find such.
I'm genuinely baffled here, is there an in-joke or something that I'm not picking up on?

Every unmanned post has a box outside if it helps, it looks like this:



I can't understand why this isn't obvious. It's not your fault if the post isn't manned, it must be obvious there's a way around that. That's what the written declaration is.

Personally, I'm mildly annoyed on the few occasions that the post at Châtelard is manned, it takes a few minutes longer and the last time it was they messed the paperwork up and had to mail the right ones back.

They'll send it back to you with a bill if required. They'll send the stuff to globalblue for you as well or send it back to you (stamped) or the retailer.

Sorry if I'm not getting the joke here.
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Old 23.07.2018, 17:57
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Re: German Customs

& here's a B copy of a form from last week:

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Old 23.07.2018, 18:10
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Re: German Customs

That's on the Swiss side for importing so that they can charge you Swiss VAT!

They have those here too, but not for getting the Italians to stamp the exit papers, for that they need to physically inspect whatever you are exporting!

Tom
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