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Old 13.06.2019, 10:48
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Gym Cancellation Problems

Hi,

I terminated my gym contract (I brought the letter in person, which was then accepted and signed by a manager), but now the gym is claiming that I didn't cancel and that I owe 500 Fr. What should I do?


Thanks
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  #2  
Old 13.06.2019, 13:50
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Re: Gym Cancellation Problems

Sent them a copy of the counter signed letter and tell them they shall take you to court if they believe they have a case. After that it is just waiting a filing the letters they sent you. But you must react if they go the way of the Betreibung/poursuite/esecuzione.
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Old 13.06.2019, 17:42
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Re: Gym Cancellation Problems

Are you sure you gave notice early enough?

When did you give notice, what does the contract say about the notice period, and what did you write in the notice? Something like "ich kündige auf den nächsten vertraglichen Termin" ("annullo alla prossima data contrattuale" or similar) is usually helpful.
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Old 14.06.2019, 07:25
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Re: Gym Cancellation Problems

Been in a similar situation in April - the gym didn’t receive my cancellation email and charged me for annual renewal. Your ways out of that would be:

1) Call their support and explain the situation hoping there will be a compromise. If you both believe you are right, you can take a stand and start legal proceedings. Which will cost you a fortune here, so think twice.

2) Better way - most gyms allow you to transfer your existing subscription for nearly no fee. You have to find someone who will take it over and then give the name of that person to gym administration. Check your contract if there is such possibility. This is the way I chose - posted ads here and fb, and found someone in 2 days.

In the worst case you will end up with a Betreibung which will make your life here close to unbereable (again, from my own experience), so avoid is as much as you can, the gym won’t just forget about the bill after a while
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Old 14.06.2019, 09:11
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Re: Gym Cancellation Problems

Personally I have never understood why people always let themselves be bound and gagged into a Gym´s Knebelvertrag.
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Old 14.06.2019, 09:34
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Re: Gym Cancellation Problems

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Personally I have never understood why people always let themselves be bound and gagged into a Gym´s Knebelvertrag.
I did it once. And I was so repelled of the stink in the gym and the weird pushy people in the dance classes: I let my subscription fade out.

Working out in the outdoors and walking a lot just does it for me.
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Old 14.06.2019, 09:39
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Re: Gym Cancellation Problems

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Personally I have never understood why people always let themselves be bound and gagged into a Gym´s Knebelvertrag.
I did it once. And I was so repelled of the stink in the gym and the weird pushy people in the dance classes: I let my subscription fade out.

Working out in the outdoors and walking a lot just does it for me. And yes, chasing the children in my Kindergarten is lot's more fun. For me and for them. I can also do weights: Sometimes I have to get them out of the class to DaZ. Since I once took one of them out over my shoulder, kicking and screaming and laughing, they try to do everything to get that treatment, too. Free workout for me!
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Old 14.06.2019, 11:35
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Re: Gym Cancellation Problems

Nearly every gym contract I've come across insists in the terms and conditions that memberships must be cancelled by registered letter. As automated renewal of the contract can cost hundreds or thousands of francs, it's worth spending a little bit extra on the registered letter to make sure there is no wiggle-room for the club to back out (as is the case with a hand-delivered or emailed cancellation).
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Old 14.06.2019, 14:28
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Re: Gym Cancellation Problems

Migros fitness club automatically cancel if you don't renew.
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Old 14.06.2019, 16:44
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Re: Gym Cancellation Problems

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Hi,

I terminated my gym contract (I brought the letter in person, which was then accepted and signed by a manager), but now the gym is claiming that I didn't cancel and that I owe 500 Fr. What should I do?


Thanks
Did you save a signed copy yourself, or did they take in the form after signed it, meaning you lack every possible proof of cancellation?
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Old 15.06.2019, 12:15
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Re: Gym Cancellation Problems

Looks like yet another case of "OP got lost".
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