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Old 08.04.2020, 19:30
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Sending registered letter to company with closed premises

I need to send a registered letter to a small-sized company, which must be received by the end of the month. As far as I'm concerned, the date that matters in these cases is when the receiving party receives the letter, not the date when the letter is sent.

Under normal circumstances, you just send the letter a few days before the end of the month, so that the company receives it by the end of the month. However, due to the COVID-19 measures, the company premises are closed and everyone is working remotely. No employees present, no managers, no HR staff. The support e-mails are monitored of course, but nobody's on the premises.

What happens in this case? If I am not mistaken, registered letters require a signature to be collected, is that correct? Is the date of the first attempted delivery still valid for these purposes and what happens if the letter is not collected at all?

Finally, what are the consequences of (not) marking the registered letter as "return as unregistered"?
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Old 08.04.2020, 20:21
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Re: Sending registered letter to company with closed premises

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what are the consequences of (not) marking the registered letter as "return as unregistered"?
What does this part mean, please?
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Old 08.04.2020, 20:24
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Re: Sending registered letter to company with closed premises

Does the recipient, in this specific case, have a reason not to want to accept the registered letter?

I ask because a willing recipient can - as a valid alternative to a registered letter - confirm, by mail, that they accept the content as definitely received. We've used this amicably, with employees who resign. We've mutually deemed the contractual requirements to have been fulfilled, by all parties confirming, by mail, their agreement.
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Old 08.04.2020, 20:40
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Re: Sending registered letter to company with closed premises

I’m certain that any well run company would have left instructions with the post office.

However, in addition to sending the registered letter, I would follow up with an email containing the document, with a request that they acknowledge receipt of the letter/email or both.

Edited to add. Your receipt has a tracking number. You can see its status online at lapost.ch.
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Old 08.04.2020, 20:41
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Re: Sending registered letter to company with closed premises

My opinion:

Send your registered letter to the company at the address specified in the contract and don't concern your self about their arrangements for handling it.
Keep all the receipts etc.
If the company refuse (or cannot accept it), that is a problem for later. You'll have fulfilled your duty. If it is, for example, cancellation of a subscription and the company deem later that you have not cancelled it and want to issue bills, then use the documents you have kept to defend yourself in court ( Betreibung) if necessary.
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Old 08.04.2020, 20:46
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Re: Sending registered letter to company with closed premises

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What happens in this case? If I am not mistaken, registered letters require a signature to be collected, is that correct? Is the date of the first attempted delivery still valid for these purposes and what happens if the letter is not collected at all?
If they don't accept the letter at the door than the first date they can collect it from the postal office counts as the official day they received it. (normally the next working day)

If they have no forwarding service and nobody collects the post that is their problem (unthinkable situation tbh)
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Old 08.04.2020, 20:58
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Re: Sending registered letter to company with closed premises

Send it as A+, it has a tracking number showing it was delivered and goes directly to the mailbox without a signature.
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Old 08.04.2020, 21:02
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Re: Sending registered letter to company with closed premises

Currently all parcles /sendings are exempt from being signed from the recepiant, the postman signs for the sending instead.
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Old 08.04.2020, 21:04
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Re: Sending registered letter to company with closed premises

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Currently all parcles /sendings are exempt from being signed from the recepiant, the postman signs for the sending instead.
I donít believe that applies to Registered mail, unless the company has left instructions, to do so.
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Old 08.04.2020, 21:23
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Re: Sending registered letter to company with closed premises

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I don’t believe that applies to Registered mail, unless the company has left instructions, to do so.
He is correct, but only when that letter can be handed over at that moment to a person justified to receive it.

Legally no difference since there is an adult witness signing that the hand-over of the letter happened.
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Old 08.04.2020, 21:23
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Re: Sending registered letter to company with closed premises

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Currently all parcles /sendings are exempt from being signed from the recepiant, the postman signs for the sending instead.
Ahh, that explains why I recieved a package from a member here that I didn't need to sign for (he had sent it registered)!

Thanks,

Tom
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Old 08.04.2020, 21:27
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Re: Sending registered letter to company with closed premises

Dunno, just know that the Post / delivery person signs on my behalf.
And am informed enough to know that‘s legally valid (and best practice) currently.
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Old 09.04.2020, 14:09
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Re: Sending registered letter to company with closed premises

They should only do it, if the recipient is standing in front of them. Accordingly, the delivery person certifies that it has been handed over. They do not simply sign and leave it.
https://www.post.ch/de/pages/corona/...gen-im-angebot
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Old 14.04.2020, 15:19
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Re: Sending registered letter to company with closed premises

Thank you all for your feedback, sending a registered letter and following up with an e-mail looks like the way to go. Stay healthy everyone.

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What does this part mean, please?
When creating WebStamp for a registered letter, there is an option "return as unregistered", which I am not sure what this is for.

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If they have no forwarding service and nobody collects the post that is their problem (unthinkable situation tbh)
That is what I wanted to know, thanks. So, no matter what measures the company has enacted, the date of the first attempted delivery is all that matters, from my understanding.
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Old 14.04.2020, 15:24
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Re: Sending registered letter to company with closed premises

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When creating WebStamp for a registered letter, there is an option "return as unregistered", which I am not sure what this is for.
That is how the letter shall be returned if it is undeliverable.
If the content is valuable you want it to be returned as registered as well.
If the content is just information return as unregistered is the most economic option.

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That is what I wanted to know, thanks. So, no matter what measures the company has enacted, the date of the first attempted delivery is all that matters, from my understanding.
Use the physical company address as listed in the official business register www.Zefix.ch . Letters send to there must be picked up and are considered as received. Post earlier and assume that delivery time is longer than the best case as advertised by the Swiss Post.
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