Go Back   English Forum Switzerland > Help & tips > Other/general  
Reply
 
Thread Tools Display Modes
  #1  
Old 21.04.2021, 18:13
Member
 
Join Date: Sep 2013
Location: Schwyz
Posts: 150
Groaned at 1 Time in 1 Post
Thanked 11 Times in 9 Posts
szdro has earned some respectszdro has earned some respect
Returning a mattress to Amazon UK

I need to return a mattress to Amazon UK and checked DPD. It costs 82EUR to ship from Switzerland to UK. I wonder if there's any other cheaper way for the same purpose?

Thanks!
Reply With Quote
  #2  
Old 21.04.2021, 18:20
magic's Avatar
Forum Veteran
 
Join Date: Mar 2008
Location: Geneva
Posts: 1,146
Groaned at 10 Times in 9 Posts
Thanked 798 Times in 335 Posts
magic has a reputation beyond reputemagic has a reputation beyond reputemagic has a reputation beyond reputemagic has a reputation beyond reputemagic has a reputation beyond repute
Re: Returning a mattress to Amazon UK

Amazon will refund the shipping so just do it.

Ordered a blender once and a stroller with buggy, car seat 29 in 1 turned up that was massive, cost about 200 CHF to return, they refunded
Reply With Quote
  #3  
Old 21.04.2021, 20:20
Member
 
Join Date: Sep 2013
Location: Schwyz
Posts: 150
Groaned at 1 Time in 1 Post
Thanked 11 Times in 9 Posts
szdro has earned some respectszdro has earned some respect
Re: Returning a mattress to Amazon UK

Quote:
View Post
Amazon will refund the shipping so just do it.

Ordered a blender once and a stroller with buggy, car seat 29 in 1 turned up that was massive, cost about 200 CHF to return, they refunded
Maybe the policy has changed, they only offer to refund 6 EUR of the shipping cost.
Reply With Quote
  #4  
Old 21.04.2021, 20:47
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 13,871
Groaned at 1,320 Times in 886 Posts
Thanked 20,733 Times in 7,947 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Returning a mattress to Amazon UK

Quote:
View Post
Amazon will refund the shipping so just do it.)
Amazon are not going to pay shipping costs to return an item that isn't faulty and that you just decide that you don't want.

Quote:
View Post
I need to return a mattress to Amazon UK and checked DPD. It costs 82EUR to ship from Switzerland to UK. I wonder if there's any other cheaper way for the same purpose?

Thanks!
I would say that 82 EUR is quite a reasonable price for sending a mattress from CH back to UK, depending on the size. But I mean seriously... why would you buy a mattress from Amazon UK and then return it?
Reply With Quote
This user would like to thank Chuff for this useful post:
  #5  
Old 21.04.2021, 20:49
fatmanfilms's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Verbier
Posts: 21,376
Groaned at 461 Times in 352 Posts
Thanked 23,091 Times in 11,824 Posts
fatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond repute
Re: Returning a mattress to Amazon UK

Quote:
View Post
Amazon are not going to pay shipping costs to return an item that isn't faulty and that you just decide that you don't want.
They generally do which is why that part of the business is so unprofitable.
Could save you the hassle of washing your mattress cover next time
Reply With Quote
This user would like to thank fatmanfilms for this useful post:
  #6  
Old 21.04.2021, 21:15
Forum Legend
 
Join Date: Aug 2015
Location: Basle
Posts: 2,907
Groaned at 76 Times in 60 Posts
Thanked 2,025 Times in 1,178 Posts
Landers has a reputation beyond reputeLanders has a reputation beyond reputeLanders has a reputation beyond reputeLanders has a reputation beyond reputeLanders has a reputation beyond repute
Re: Returning a mattress to Amazon UK

Quote:
View Post
Amazon are not going to pay shipping costs to return an item that isn't faulty and that you just decide that you don't want.
And why not? It's the business model of several online retailers.
However, the return conditions are stated in the listing and especially for cross-border sales the return shipping refund is limited, as one might expect. When I've bought stuff from amazon.de generally they'll pay up to 22 or 24CHF for return. I try to make sure I only order things I know I'll keep but sometimes a return is unavoidable.
Reply With Quote
  #7  
Old 21.04.2021, 21:47
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 13,871
Groaned at 1,320 Times in 886 Posts
Thanked 20,733 Times in 7,947 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Returning a mattress to Amazon UK

Quote:
View Post
And why not? It's the business model of several online retailers.
For items of any weight? Internationally shipped?

I doubt it.
Reply With Quote
This user groans at Chuff for this post:
  #8  
Old 21.04.2021, 21:50
Senior Member
 
Join Date: Oct 2020
Location: Lausanne
Posts: 343
Groaned at 21 Times in 12 Posts
Thanked 404 Times in 187 Posts
Sinking has earned the respect of manySinking has earned the respect of manySinking has earned the respect of many
Re: Returning a mattress to Amazon UK

It must be a very special mattress if it was ordered from the UK!

Can't you sell it any buy another one?
Reply With Quote
  #9  
Old 23.04.2021, 15:14
Member
 
Join Date: Sep 2013
Location: Schwyz
Posts: 150
Groaned at 1 Time in 1 Post
Thanked 11 Times in 9 Posts
szdro has earned some respectszdro has earned some respect
Re: Returning a mattress to Amazon UK

Quote:
View Post
Amazon are not going to pay shipping costs to return an item that isn't faulty and that you just decide that you don't want.



I would say that 82 EUR is quite a reasonable price for sending a mattress from CH back to UK, depending on the size. But I mean seriously... why would you buy a mattress from Amazon UK and then return it?
I read reviews online and only found that mattress in Amazon UK, nobody sells it in Amazon.de and in Switzerland.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Amazon - is it just me??? bigblue2 General off-topic 25 21.01.2017 16:07
Amazon.com or Amazon.de, etc import taxes equal to 0 seph TV/internet/telephone 27 24.02.2015 13:51
Can't get what I want from Amazon UK! gerisherk General off-topic 7 13.10.2011 21:21
amazon.ch? peebix Daily life 48 12.03.2011 14:07
Amazon Boycott / Will you be shopping Amazon? havanah International affairs/politics 10 12.11.2010 10:18


All times are GMT +2. The time now is 09:15.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0