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  #221  
Old 18.09.2017, 13:07
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Re: Ryanair clobbers passengers with yet more punitive charges

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TBH I'd welcome more realistic prices at the ultra-budget end of the scale. The overall effect of Easyjet, Ryanair etc. has been to force other operators to try and compete on prices, or else rick losing the route. As a consequence we now sometimes find ourselves wanting to fly routes which are _only_ served by the cost-cutters, who I abhor with a vengeance and would always try and avoid.
happens to me too.

When we fly to Alicante we have the choice between Swiss from Zürich or Easyjet from Basel. Swiss must be feeling that Easyjet is eating into their margins. They have moved the flights to be almost at the same time to compete more head one, which is bad for the customer as there are now bigger schedule gaps with no flights. But then Swiss is much cheaper than on routes without competition, and we end up flying with them when they cost the same or are marginally more expensive.

But then on the hand, especially at breakast time, the Eayjet trolley with all its choices (I normally go for the whisky porridge) and no limit to how much your chose to gobble away is so much more pleasant that Swiss's miniature Gipfeli. Having to pay for it is only fair. So for early morning flights I tend to fly eayjet even when Swiss is marginally cheaper.

I hope somebody from Swiss is reading this.
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  #222  
Old 18.09.2017, 13:49
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Re: Ryanair clobbers passengers with yet more punitive charges

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When we fly to Alicante we have the choice between Swiss from Zürich or Easyjet from Basel. Swiss must be feeling that Easyjet is eating into their margins.
I have the same issue in that the closest direct flights for us to Manchester are Swiss from Zurich and Easyjet from Basel. I honestly don't believe Swiss have got anything to worry about from Easyjet. They're main competition for the route now comes from indirect flights with decent transfers.

Two weeks ago, I had to book last minute flights for us, where the outbound was booked on the day of travel. Swiss would have been £600 rtn, and Easyjet from BSL had sold out, so we ended up getting Easyjet from GVA much against my OH's wishes, but it was time critical.

We're making the same trip again next week, for a family funeral and working with a very tight time window owing to OH's work commitments. Yes, I could have booked Easyjet for approx. a third of what we're paying, but it's just not worth the risk to us. They could offer complimentary champagne and gourmet dinners, but I couldn't give a flying eff anymore. The trust has gone. So I'm back to only booking flights with airlines who haven't messed me about, and via airports where my connection isn't the last flight of the day to my destination.

In the same way, even when we lived 3.5miles from LHR and OH worked there, I would go out of my way not to fly BA. After dealing with them on a daily basis on behalf of clients, and getting shocking customer service at a contractual, corporate level, I wasn't prepared to spend my own money on flights with them. On the 3 occasions when we had no alternative, the experience only served to reinforce my poor opinion of them.

I don't usually have a downer on Ryanair because they don't pretend to be anything more than they are. I used to love nipping down to Bournemouth for a cheap flight to Faro, or catching their £19 Chania to Athens flight. No frills. No fuss. But shatter the faith of your devotees and you're damned. Right now, it's not just the passengers whose flights are being cancelled that are affected. With the delay in announcing them, everyone who's flying with them within the next 3 months is in limbo. That's about as damning as it gets.
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  #223  
Old 18.09.2017, 13:55
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Re: Ryanair clobbers passengers with yet more punitive charges

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I have the same issue in that the closest direct flights for us to Manchester are Swiss from Zurich and Easyjet from Basel. I honestly don't believe Swiss have got anything to worry about from Easyjet. They're main competition for the route now comes from indirect flights with decent transfers.

Two weeks ago, I had to book last minute flights for us, where the outbound was booked on the day of travel. Swiss would have been £600 rtn, and Easyjet from BSL had sold out, so we ended up getting Easyjet from GVA much against my OH's wishes, but it was time critical.

We're making the same trip again next week, for a family funeral and working with a very tight time window owing to OH's work commitments. Yes, I could have booked Easyjet for approx. a third of what we're paying, but it's just not worth the risk to us. They could offer complimentary champagne and gourmet dinners, but I couldn't give a flying eff anymore. The trust has gone. So I'm back to only booking flights with airlines who haven't messed me about, and via airports where my connection isn't the last flight of the day to my destination.

In the same way, even when we lived 3.5miles from LHR and OH worked there, I would go out of my way not to fly BA. After dealing with them on a daily basis on behalf of clients, and getting shocking customer service at a contractual, corporate level, I wasn't prepared to spend my own money on flights with them. On the 3 occasions when we had no alternative, the experience only served to reinforce my poor opinion of them.

I don't usually have a downer on Ryanair because they don't pretend to be anything more than they are. I used to love nipping down to Bournemouth for a cheap flight to Faro, or catching their £19 Chania to Athens flight. No frills. No fuss. But shatter the faith of your devotees and you're damned. Right now, it's not just the passengers whose flights are being cancelled that are affected. With the delay in announcing them, everyone who's flying with them within the next 3 months is in limbo. That's about as damning as it gets.
Your trust in easyJet is gone, because Ryanair cancel a bunch of flights
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  #224  
Old 18.09.2017, 14:04
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Re: Ryanair clobbers passengers with yet more punitive charges

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I have the same issue in that the closest direct flights for us to Manchester are Swiss from Zurich and Easyjet from Basel. I honestly don't believe Swiss have got anything to worry about from Easyjet. They're main competition for the route now comes from indirect flights with decent transfers.
I think it depends.

On the Zürich to London run, I guess Swiss lives largely off the business travellers, a segment where Easyjet can't and doesn't even try to compete.

But for non London destinations the setup may be quite different. For example Easyjet flies into Luton and Gatwick. Both of these have semi-decent train connections to quite a variety of non London destinations, which Heathrow frankly lacks.

So if BA or Swiss want to be ahead in those markets, they need to offer something the low cost airlines can't offer, and it has to be sufficient to offset the extra travel time and hassle. At the moment I don't see that something.
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  #225  
Old 18.09.2017, 14:22
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Re: Ryanair clobbers passengers with yet more punitive charges

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I don't usually have a downer on Ryanair because they don't pretend to be anything more than they are. I used to love nipping down to Bournemouth for a cheap flight to Faro, or catching their £19 Chania to Athens flight. No frills. No fuss. But shatter the faith of your devotees and you're damned. Right now, it's not just the passengers whose flights are being cancelled that are affected. With the delay in announcing them, everyone who's flying with them within the next 3 months is in limbo. That's about as damning as it gets.
I can sort of understand why they're having to cancel flights i.e. crew need to take their vacation, however its this uncertainty which is completely unfathomable. It can't be beyond the wit of the company's flight planners to calculate for the next 3 months which flights will need to be cancelled to free up capacity, then announce it in one hit.

Right now you would be mad to book any Ryanair flight becauses its pot luck whether or not you will fly. And even if they give you a week's notice, the prices on all the other carriers would have risen (not to mention the stampede from your now cancelled flight).
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  #226  
Old 18.09.2017, 14:28
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Re: Ryanair clobbers passengers with yet more punitive charges

German newspapers say Ryanair wants to have as many planes as possible on standby, in case AirBerlin gets grounded. Then they want to take over the slots

https://www.boerse-stuttgart.de/de/b...6b41835f872385

(Link in German)

Last edited by roegner; 18.09.2017 at 14:30. Reason: Adding link
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  #227  
Old 18.09.2017, 14:30
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Re: Ryanair clobbers passengers with yet more punitive charges

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Your trust in easyJet is gone, because Ryanair cancel a bunch of flights
No. I'm emphasising that numerous bad experiences damage customer faith to the point that money saving loses it's appeal. There are currently 400k Ryanair customers affected by their announcement. I wonder what proportion of them will trust Ryanair again.

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On the Zürich to London run, I guess Swiss lives largely off the business travellers, a segment where Easyjet can't and doesn't even try to compete.
I'd assert that they can't compete on that route because they'd struggle getting the incoming slots from UK airports, that would allow them to depart before the 11pm time window at ZRH.

When I weigh up the costs of Swiss vs Easyjet, I have to factor in the CHF20 train fare to Basel, food and drink onboard, out of hours charge for hire car collection at MAN. When I can get a fare of GBP 111 from Swiss, why bother looking twice at Easyjet for £60, and with Eurowings doing CHF 119 from ZRH via one of the German airports, why bother looking at Easyjet at all.

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But for non London destinations the setup may be quite different. For example Easyjet flies into Luton and Gatwick. Both of these have semi-decent train connections to quite a variety of non London destinations, which Heathrow frankly lacks.
Luton?!!
The only way out of Luton for me is hire car, and it's not worth the one way hire charge. The M6 is not your friend when you have a flight to catch. LCY is my prefered route with easy connections to Euston, but that closes at the first whiff of fog.
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  #228  
Old 18.09.2017, 14:34
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Re: Ryanair clobbers passengers with yet more punitive charges

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German newspapers say Ryanair wants to have as many planes as possible on standby, in case AirBerlin gets grounded. Then they want to take over the slots
Far more likely to be picked up by Flybe and Air France
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  #229  
Old 18.09.2017, 15:45
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Re: Ryanair clobbers passengers with yet more punitive charges

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I can sort of understand why they're having to cancel flights i.e. crew need to take their vacation, however its this uncertainty which is completely unfathomable. It can't be beyond the wit of the company's flight planners to calculate for the next 3 months which flights will need to be cancelled to free up capacity, then announce it in one hit.

Right now you would be mad to book any Ryanair flight becauses its pot luck whether or not you will fly. And even if they give you a week's notice, the prices on all the other carriers would have risen (not to mention the stampede from your now cancelled flight).
I am pretty sure flight ops scheduling is a little more dynamic than putting some X's on a calendar 3 months out.
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Re-positioning aircrew (now that they can't beat passengers for the seat...)
ATC strikes
loadouts
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Old 18.09.2017, 15:56
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Re: Ryanair clobbers passengers with yet more punitive charges

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Far more likely to be picked up by Flybe and Air France
I sincerely hope so (or other airlines), anything but Ryanair!
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  #231  
Old 18.09.2017, 16:05
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Re: Ryanair clobbers passengers with yet more punitive charges

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I am pretty sure flight ops scheduling is a little more dynamic than putting some X's on a calendar 3 months out.
Wx
Maint issues
Unscheduled sickness
Re-positioning aircrew (now that they can't beat passengers for the seat...)
ATC strikes
loadouts
etc...
I hate it when a good old fashioned rant is cut down by a hail of facts
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  #232  
Old 18.09.2017, 16:12
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Re: Ryanair clobbers passengers with yet more punitive charges

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I am pretty sure flight ops scheduling is a little more dynamic than putting some X's on a calendar 3 months out.
Wx
Maint issues
Unscheduled sickness
Re-positioning aircrew (now that they can't beat passengers for the seat...)
ATC strikes
loadouts
etc...
Looks like you did exactly the same as Ryanair - missed the "contingency" line.

Yes, it's not straightforward, but getting it wrong by this much is clearly a spectacular management f**k up.
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  #233  
Old 18.09.2017, 16:28
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Re: Ryanair clobbers passengers with yet more punitive charges

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Looks like you did exactly the same as Ryanair - missed the "contingency" line.

Yes, it's not straightforward, but getting it wrong by this much is clearly a spectacular management f**k up.
Oh - I agree they F'd up. I just don't think it is easy to tell the public which flight, on which day, will be cancelled 2 months out. Airlines can't do that right now for tomorrow's flights - even when fully staffed.
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  #234  
Old 18.09.2017, 16:39
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Re: Ryanair clobbers passengers with yet more punitive charges

This could explain things

Quote:
Reports on Monday suggested recruitment problems were affecting the airline and that it had lost pilots to rival Norwegian Air.
A Norwegian spokesperson said: "We can confirm that 140 pilots have joined us from Ryanair this year. Pilot recruitment is also underway for more pilots for our new Dublin base opening later this year." Ryanair has not issued a response to the claims.
...
One anonymous Ryanair pilot has told the BBC that the leave issue is a red herring and that the root cause of the problem is that too many pilots are leaving Ryanair and the company is struggling to train up new crew.
Source
I guess the freelance contractor model for pilots could only work for so long
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  #235  
Old 19.09.2017, 02:00
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Re: Ryanair clobbers passengers with yet more punitive charges

Just in case anyone needs it for reference, the list of cancelled flights has now been published. I'm posting the Sky News link to the lists in case Ryanair's website crashes.

http://news.sky.com/story/full-list-...ights-11042643

https://www.ryanair.com/gb/en/useful...cancellations7
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Old 20.09.2017, 12:32
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Re: Ryanair clobbers passengers with yet more punitive charges

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Just in case anyone needs it for reference, the list of cancelled flights has now been published. I'm posting the Sky News link to the lists in case Ryanair's website crashes.

http://news.sky.com/story/full-list-...ights-11042643

https://www.ryanair.com/gb/en/useful...cancellations7
50 cancelled flights a day would mean a shortage of just 12-20 pilots a day, amazed the market is really so tight,
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