Go Back   English Forum Switzerland > Help & tips > Other/general  
Reply
 
Thread Tools Display Modes
  #1  
Old 11.02.2010, 05:08
Newbie
 
Join Date: Feb 2010
Location: Zurich
Posts: 7
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Rads85 has no particular reputation at present
Pay MWST twice on the same item?

I am posting this on behalf of my husband. He bought Corsair computer memory in Switzerland. Few sticks turned out defective so he had to return the lot. He contacted the Swiss shop who told my husband to contact the Corsair directly for RMA.

My husband arranged cross shipment with the Corsair but their RMA centre for Europe is in Amsterdam. Corsair sent the new RAM to him and my husband returned the defective RAM to Corsair. The replacement RAM that Corsair sent was delivered by UPS. They want to charge CHF 19 for handling and CHF 50 for MWST!

Will he have to pay MWST on the same product twice or can he contest?
Reply With Quote
  #2  
Old 11.02.2010, 05:39
magic's Avatar
Forum Veteran
 
Join Date: Mar 2008
Location: Geneva
Posts: 955
Groaned at 8 Times in 7 Posts
Thanked 437 Times in 225 Posts
magic has a reputation beyond reputemagic has a reputation beyond reputemagic has a reputation beyond reputemagic has a reputation beyond repute
Re: Pay MWST twice on the same item?

Oh dear, yes you can contest it but how much time and energy this is going to cost you, well quite a lot.

Honestly "Corsair" messed up because they should have marked up the item as replacement for defective goods (or whatever is the correct term). This way he should not have had to pay the taxes. I would send the bill to "Corsair" and ask them to re-imburse you. This would be where my main effort would be as the customs here just did their job.

Post back how you got on!
Reply With Quote
  #3  
Old 11.02.2010, 06:03
Newbie
 
Join Date: Feb 2010
Location: Zurich
Posts: 7
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Rads85 has no particular reputation at present
Re: Pay MWST twice on the same item?

Corsair actually did label the box as RMA. Nor properly enough I guess. MY husband used the same box to return the defective RAM so can't double check now. CHF 50 is not end of the world but it's matter of principle.

CHF50 = 15 jars of
Reply With Quote
  #4  
Old 11.02.2010, 09:34
Newbie
 
Join Date: Feb 2010
Location: Zurich
Posts: 7
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Rads85 has no particular reputation at present
Re: Pay MWST twice on the same item?

Either I am having a blond moment or the UPS phone numbers are really out of action! The UPS bill has the following phone no to call for invoice issues- 0800-404505. On dialling I get "you have dialled a wrong number" message.

On UPS website they have they have Tel.: 0800-55-88-33 (toll free in Switzerland) number and that also gives me "you have dialled a wrong number" message.

What is going on? Could someone dial those numbers to see if they are getting the same message?
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Useful calculator for finding out how much tax you need to pay on 3rd pillar pay out muze7 Finance/banking/taxation 11 20.01.2012 07:37
Bill for unpurchased item eireann Daily life 0 06.09.2009 19:34
MWST Flat Rate Calculation DaveA Finance/banking/taxation 0 31.01.2008 15:58
eBay item of the day Dodger General off-topic 0 07.12.2007 08:26


All times are GMT +2. The time now is 05:31.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0