Go Back   English Forum Switzerland > Help & tips > Other/general  
Reply
 
Thread Tools Display Modes
  #1  
Old 29.03.2010, 12:19
Newbie
 
Join Date: Aug 2009
Location: zurich
Posts: 3
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
dorin_boca has no particular reputation at present
swiss law: returning the product? pls help

Hi there,

a friend of mine told me that in the french part you can return any product you have bought (not food of course) within 30 days, if its in the original packaging at absolutely not costs and no questions asked.

is it the same in german part? can some one direct to which exactly is the law that specifies it?

many thanks,

dorin
Reply With Quote
  #2  
Old 29.03.2010, 12:46
Longbyt's Avatar
Forum Legend
 
Join Date: Apr 2008
Location: ZH
Posts: 8,106
Groaned at 57 Times in 53 Posts
Thanked 12,980 Times in 4,732 Posts
Longbyt has a reputation beyond reputeLongbyt has a reputation beyond reputeLongbyt has a reputation beyond reputeLongbyt has a reputation beyond reputeLongbyt has a reputation beyond reputeLongbyt has a reputation beyond repute
Re: swiss law: returning the product? pls help

Well that's not what I've always been told.

Firms can be nice about it; at the door sales ruling was changed a while back, but otherwise I think your friend may be out of luck.

This gives a ruling with links in that you could follow. It might help. The trouble with legal stuff is that even if you find it and turn it into English, you can't always understand it.
Reply With Quote
  #3  
Old 29.03.2010, 13:10
PaddyG's Avatar
Forum Legend
 
Join Date: Aug 2007
Location: Pensier, Fribourg
Posts: 9,243
Groaned at 118 Times in 102 Posts
Thanked 16,857 Times in 5,912 Posts
PaddyG has a reputation beyond reputePaddyG has a reputation beyond reputePaddyG has a reputation beyond reputePaddyG has a reputation beyond reputePaddyG has a reputation beyond reputePaddyG has a reputation beyond repute
Re: swiss law: returning the product? pls help

Quote:
View Post
Hi there,

a friend of mine told me that in the french part you can return any product you have bought (not food of course) within 30 days, if its in the original packaging at absolutely not costs and no questions asked.

is it the same in german part? can some one direct to which exactly is the law that specifies it?

many thanks,

dorin
I think your friend is mistaken. I had to buy a memory card for my phone, had just left the shop and gone downstairs when I realised it was the wrong one. Took it back to the shop immediately, unopened, and had a real struggle getting the money back. I did in the end, but the guy was pretty reluctant about it. This was in Fribourg. Also, I can't see any reason why the "French part " and the "German part" would have different return policies.

Last edited by PaddyG; 29.03.2010 at 13:10. Reason: tpynig scuks
Reply With Quote
  #4  
Old 29.03.2010, 13:14
lost_inbroad's Avatar
Forum Legend
 
Join Date: Dec 2009
Location: Town or region
Posts: 11,491
Groaned at 655 Times in 417 Posts
Thanked 16,388 Times in 6,379 Posts
lost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond repute
Re: swiss law: returning the product? pls help

Switzerland in general is pretty moronic when you have to take back a product.
Reply With Quote
  #5  
Old 29.03.2010, 13:16
Guest
 
Posts: n/a
Re: swiss law: returning the product? pls help

Down to the shop. Migros are usually pretty good here. Others much less so.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Swiss Company Law John.. Business & entrepreneur 4 25.02.2010 18:42
Swiss Renters Law Help? jenko22 Housing in general 1 14.05.2009 15:45
Swiss Noise Law. Filton Kingswood Other/general 1 07.03.2007 09:14
What is the strangest swiss law ? Guest Other/general 41 25.01.2007 15:50


All times are GMT +2. The time now is 07:29.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0