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Old 02.06.2010, 09:09
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Issues with a company [sofa not delivered & company possibly out of business]

Hi,
I order a sofa from a company from Rapperswil-Jona(SG).
It happened last summer. Since then they are delaying the delivery and today when i called them their phone is disconnected and they are not reachable anymore.
Is there anyway to get the money back from them?
Thanks,
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Old 02.06.2010, 09:19
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Re: Issues with a company

Do you have documentation evidencing that you ordered and paid for the sofa? What were the reasons given for the delay? If it's a clear case of fraud and you have the paperwork to prove it, then you should be able to get your money back.
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Old 02.06.2010, 09:22
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Re: Issues with a company

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Hi,
I order a sofa from a company from Rapperswil-Jona(SG).
It happened last summer. Since then they are delaying the delivery and today when i called them their phone is disconnected and they are not reachable anymore.

Is there anyway to get the money back from them?
Thanks,
A company has your money since last summer and you have put up with sitting on the floor? Someone's taken you for a ride.....

Did you look them up in Moneyhouse to see if they are still around?
http://www.moneyhouse.ch/en/index.htm
You can look up a company in English, but the information will appear in German.
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Old 02.06.2010, 09:34
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Re: Issues with a company

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Hi,
I order a sofa from a company from Rapperswil-Jona(SG).
It happened last summer. Since then they are delaying the delivery and today when i called them their phone is disconnected and they are not reachable anymore.
Is there anyway to get the money back from them?
Thanks,
Betreibungsamt is the way to go if you want your money back.
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Old 02.06.2010, 09:39
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Re: Issues with a company

oh no . That happened to someone I know who ordered furniture from a company called 7Day AG. To this day she has not received her goods and there is no way of contacting them too. Apparently 7Day AG is bankrupt so there is nothing we can actually do about it.
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Old 02.06.2010, 09:42
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Re: Issues with a company

http://sg.powernet.ch/webservices/in...0&Out=0&Lang=1

Here's the homepage of the Commercial Register of Canton St. Gallen; you can search the company and see (a) if they're registered and (b) what has happened to them. Maybe they moved?
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Old 02.06.2010, 09:55
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Re: Issues with a company [sofa not delivered & company possibly out of business]

thanks to all for yours answers!
It seems that this is the company:
http://sg.powernet.ch/webservices/in...&lang=1&sort=0
But i really dont understand what is there... I need a Babelfish transalation.
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Old 02.06.2010, 10:10
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Re: Issues with a company

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oh no . That happened to someone I know who ordered furniture from a company called 7Day AG. To this day she has not received her goods and there is no way of contacting them too. Apparently 7Day AG is bankrupt so there is nothing we can actually do about it.
Irocnically, this company with which i have these issues is the company who inherited the business from 7DAY AG...
10x
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Old 02.06.2010, 14:11
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Re: Issues with a company [sofa not delivered & company possibly out of business]

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thanks to all for yours answers!
It seems that this is the company:
http://sg.powernet.ch/webservices/in...&lang=1&sort=0
But i really dont understand what is there... I need a Babelfish transalation.
Basically, it's giving you all details on the company, as well as who's in charge If you scroll down to the bottom of the page, you'll see that a Mr. Roland Steiner, apparently living in Aarau, is the Managing Director as per April 28, 2010.

The company is located at Buechstrasse 2, 8645 Jona. If I were you, I'd send them a registered letter (eingeschriebener Brief) demanding either delivery of the sofa, a response within 5 working days or your money back. Make sure the letter's registered! If nothing happens, then at least you've got some leverage to invoke the Betreibungsamt, as in MrVertigo's post
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Old 02.06.2010, 15:07
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Re: Issues with a company [sofa not delivered & company possibly out of business]

Thanks for your answer!
Apparently, the company is about to be out from business, cos i called a neighbor and he told me that the best is to ask betriebsamt for money back.
Which is a bit annoying cos i dont know german so well and they dont have any form to fill in.
i will keep you informed, just to show to others how fair and civilized is the tarding system in CH....
10x
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Old 02.06.2010, 15:16
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Re: Issues with a company [sofa not delivered & company possibly out of business]

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just to show to others how fair and civilized is the tarding system in CH....
Not sure if it's got anything at all to do with "trading system in CH", but more to do with total incompetence and/or fraudulent behaviour of the two individuals listed on the HR-extract. Rule 1: never generalize
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