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Old 29.07.2010, 09:41
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How to check if a parcel is being held at customs?

i have an order from the UK via Royal Mail which has been very slow. the tracking number from the company shows no info on the Royal Mail website. They say it shipped on the 15th and possibly it is being held at customs. how can i check that?

meanwhile, i've had a bunch of deliveries come in for orders made after the 15th, from the USA and UK via FedEx, DHL, and UPS. Is this a Royal Mail issue?

thanks
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Old 29.07.2010, 09:49
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Re: How to check if a parcel is being held at customs?

Next time place a small amount of cocaine in the parcel. You'll find out soon enough.
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Old 29.07.2010, 09:52
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Re: How to check if a parcel is being held at customs?

royal mail have some weird routing (assume its airmail) I ordered a stereo from the uk with full tracking and royal mail sent it all over the place before it got here, 3 different depot's in the uk, then a one in france and finally basel.

Paid for priority 24 hour guranteed (80) and it took almost a week there 24 guranteed actually means it will spend 24 hours in each location they send it to, so it took 3 days just to leave the uk. Next time use DHL

Oh, it if its not airmail then your in for a very long wait
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Old 29.07.2010, 10:07
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Re: How to check if a parcel is being held at customs?

Not sure how to check but seems that it must be in customs! I had an ordered shipped from M & S on Monday and it arrived yesterday! Is it a high value parcel?
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Old 29.07.2010, 10:09
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Re: How to check if a parcel is being held at customs?

Don't worry, I'm sure your parcel will arrive soon..
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Old 29.07.2010, 10:33
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Re: How to check if a parcel is being held at customs?

it's airmail. not high value. afghani hash, not cocaine.

why would the tracking number not show up on the RM website?
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Old 29.07.2010, 11:10
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Re: How to check if a parcel is being held at customs?

I waited over a month for a parcel from the uk, in the end gave up all hope. It did finally arrive with an austrailian customs note inside!! I now have the most expensive vitamin tablets that have been over the equator twice :-). But what really made me smile was the size of the address how the hell they could get it sooooo wrong...
Don't worry I'm sure it will turn up. Although think royal mail should take up adventure holidays
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Old 26.01.2011, 18:26
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Re: How to check if a parcel is being held at customs?

I've been asking exactly the same question every other day during the last 2 weeks. 2nd Jan ordered, 5th Jan sent by Royal mail obviously as I received the tracking number which is utterly useless, by the way.

Today, I opened the mailbox and big NOTHING in there again. Why am I not surprised.
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Old 26.01.2011, 18:28
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Re: How to check if a parcel is being held at customs?

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it's airmail. why would the tracking number not show up on the RM website?
Because it isn't with Royal mail anymore? Maybe it is sitting in Zurich? It will probably be delivered by Swiss 'A' Post.
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Old 26.01.2011, 19:13
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Re: How to check if a parcel is being held at customs?

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Because it isn't with Royal mail anymore? Maybe it is sitting in Zurich? It will probably be delivered by Swiss 'A' Post.
Actually, what would be a tracking number for if you couldn't track your post until the end of its journey. Regardless of if it's sitting or not, the one of mine says (since I don't know when): ... has been passed to the overseas postal service for delivery in SWITZERLAND. I'd better know that it is sitting somewhere at all.
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Old 26.01.2011, 19:51
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I have had deliveries take 3 days to arrive and at the other extreme a pair Of curtains dispatched (separately...don't ask!!) on the same day. One arrived in a week or two and the other 6 weeks later!! Also if something is at customs and information is required they will contact you. I am afraid patience is the name of the game - as I am learning. Best of luck with it.
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Old 26.01.2011, 20:24
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Re: How to check if a parcel is being held at customs?

saw this yahoo article about Royal Mail
http://answers.yahoo.com/question/in...4170854AAqMpmR

Havent tried it myself to use royal mail but other delivery services like dhl fedex ems and ups yes, and when its held by customs they usually send you a letter requesting for the bill of the item/s (value) you have ordered.
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Old 27.01.2011, 18:07
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Re: How to check if a parcel is being held at customs?

A little update: So... I found this paper from local Post today that my parcel happily arrived and that I can collect it after paying additional 83 frankies (customs duty and vigorous work of the officers, I guess). HA!

But happy anyway. Fingers crossed to anyone who's or will be expecting their parcels to be delivered sooner than later.
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