naola.. (forgot the rest of your name, sorry

)
Im sure they dont mean in a bad way to say your hubby is lazy, but like said before, he is swiss and making a quick phone call to the embassy will solve any question. I dont see why he dont want to do it.
I have a friend that has worked for the swiss embassy in mexico, i could give her a call and ask her

or in a second thought, have you called the the swiss embassy in your country? thats exactly how i ended up being her friend, i was calling all the time asking whatever i needed to know about my trips here. the swiss embassy in your country should at least have someone able to answer your questions in your language
good luck and if you do find your answer, would be nice to know in case someone else has the same question in the future