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Old 04.03.2014, 19:44
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Holiday to USA - problem with ESTA

(Apologies if this is in the wrong forum..)

My family and I are off for a 2-week holiday to Florida in April.
Apparently, we each need to apply for an ESTA (Electronic System for Travel Authorization) from the online US government site, but it's a painfully horrible website to use.

Partly because I have to type in all the personal details about all of us, even our 4-year-old's passport details and all of the details about which flight she's taking (errr, she's coming with us..)

And partly because, even though Switzerland is one of the countries whose residents are allowed to apply for a ESTA, my Swiss wife's passport number was rejected, simply saying "Passport ineligible for Visa Waiver Program travel."

Huh ?

There's absolutely nothing on their website to help with this issue, or suggestions how to get around it. Her passport is a regular Swiss passport, issued in 2008, and the passport number is an "F" followed by 7 digits.

Have any other Swissies had this issue ?
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